Gresham Chrysler Dodge Jeep Ram

Dealership was clean and stocked with amazing deals in everything we saw. Russ and the finance team made the situation we were facing easy and at first I assumed their guarantee for financing was ego howe everything we saw. Russ and the finance team made the situation we were facing easy and at first I assumed their guarantee for financing was ego however I was soon proven wrong when they came back with an approval and we walked out with a beautiful 2026 3500 HD Laramie quad van truck. It’s beautiful. Even the management and finance people were super helpful. I will be back to buy my commercial chassis trucks soon More

Absolutely disgusted with the apathy of the service team. A complete dearth of any hospitality of any kind was also present. We visited this location on a road trip with dangerous transmission issues that ne A complete dearth of any hospitality of any kind was also present. We visited this location on a road trip with dangerous transmission issues that nearly caused us to be tboned by a semi when the 2026 vehicle with 17k miles was stuck in 5th gear. They kept the vehicle all day, sent a text at 5pm that it was ready with zero follow up. Upon arrival the next morning (since we couldn't make it back to the dealership before 5:30 due to the lack of notice or communication), they advised that nothing had been repaired and the issue seemed to be phantom and wished us much luck. They didn't even reset the TCM as requested as a bare minimum to attempt to solve the issue. More

Car Gurus sent my information to this dealer on a used Silverado they have had for months. My initial email to them: I have been looking casually for a few months, and this truck has been on Craigslis Silverado they have had for months. My initial email to them: I have been looking casually for a few months, and this truck has been on Craigslist, Car Gurus, and your website for a while. I think it fits what I am looking for if all the details can be agreed upon.  Craigslist $39,995 Car Gurus $40,243 Gresham CDJR website $56,243. This was much lower recently but has shot back up. Just to be clear if this is what you want for the truck, let me know and we can stop the conversation right here as that price kills any interest I have.  To move forward, I would like the following information from you: Confirm the price of $39,995 or $40,243 or?  List any additional fees you want me to pay that are not detailed on the vehicle invoice. Any dealer add-ons or products I will be required to pay for? Are the listed miles accurate, and is there any remaining manufacturer warranty on the vehicle? A final OTD (Out the Door) Price including taxes, incentives, and all fees. Once I have that information, we can move on to the next step.  Thank You! Their response: Thank you for the breakdown, Alex. Send me the physical address where the Truck would be registered to and I can get you that info to see what we can make happen for you. Are you trading anything in and what is your current credit score? My second email: Thanks for getting back to me. For my address/zip code, it is 98671 for tax and registration purposes. However, I am looking for a straightforward, itemized out-the-door cash price for the vehicle by itself first. I prefer to negotiate the purchase price and finalize that before discussing financing or bringing in a trade-in. Once we agree on the base OTD price, we can talk about my trade and payment options. Thanks. The response from my first email came back in about 30 minutes. Their response after my second email and 6 hours? Crickets. As much as I like the truck that they have there. The lack of response and transparency on pricing brings up too many red flags for me and I haven’t even stepped foot on their lot yet. Not that I ever will after this experience but still. More

Useful was a breath of fresh air in an environment expected to be deceptive.. He made our process pleasant and we felt he was open and honest with us. We felt like we got a good deal and more truck th expected to be deceptive.. He made our process pleasant and we felt he was open and honest with us. We felt like we got a good deal and more truck than we expected. More

I appreciate our salesman, Derek, listening to our needs and following through with them yesterday. and following through with them yesterday. More

I went in with the hopes that they would help me out of a bad situation, instead I had my credit pulled over 15 times while I was asking for my keys to leave. They didn’t listen to my main concern; a reliabl bad situation, instead I had my credit pulled over 15 times while I was asking for my keys to leave. They didn’t listen to my main concern; a reliable car. Instead they tried their hardest to get a sale out of me and put me into a jeep that hasn’t even been clean yet that I didn’t even get to drive. It isn’t fair. They should’ve just told me that they didn’t have anything and let me leave. Instead I felt pressured to continue with the car in fears I can not get one somewhere else because of how much they pulled my credit. Thanks for trying to help me but you kind of made my situation worse. I could’ve gotten a Honda or Toyota from somewhere else instead of a dirty, smelly, jeep that hasn’t even issues starting and jerks going from first to second gear. More

Great experience with Ale. Accommodated remote purchase with extreme ease, 5/5. Would definitely buy from here again Accommodated remote purchase with extreme ease, 5/5. Would definitely buy from here again More

We purchased a brand new vehicle from them got it home the first day noticed it had a scratched rim like they hit a curb. Contacted the general manager the next day about it or maybe the same day the sal the first day noticed it had a scratched rim like they hit a curb. Contacted the general manager the next day about it or maybe the same day the salesman Contacted me said they wanted to make it right. Told me they worked with someone who resurfaced rims i told them i didn't want a resurfaced rim wasn't sure how it would look then they told me they were going to order a new rim and they came and picked up the car. They then resurfaced the rim and didn't ask me if i wanted that i figured they were replacing it. They brought it back the color doesn't match the rim is rough like sandpaper and has imperfections in the paint missing paint in the corners. I Contacted the salesman about it he said he understood and would talk to new car manager and i never heard back. I Contacted the general manager through email again and i was ignored also. This is the second vehicle we purchased from them in a year and will not be purchasing another there. also had a scratch on the bumper I pointed out at the dealership they tried to get it out the best they could and it was also covered in tree sap they didn't get it all off. They didn't even vacuum it out put floor mats down over the dirt and rocks More

Horrible service. Probably the worst dealership ive ever worked with. Didn't disclose broken window. Gave me a discount that wouldn't cover a replacement. Hid the fa Probably the worst dealership ive ever worked with. Didn't disclose broken window. Gave me a discount that wouldn't cover a replacement. Hid the fact that this is beyond base model. Roll up windows, no alarm, etc. I had to fly in and buy it as my other vehicle was totaled. So it was site unseen. I was told id lose my $500 NONrefundable deposit if I switched. The vehicle was dirty. Zero gas. Took them over a week to get final paperwork. Kept changing the price. Told me they lowered the price, but they actually just removed the gap coverage. Then over charged me when I asked about it. These people are the worst sales people ive ever worked with. Total rip off. Ive got to spend way more now just to get it to NORMAL operating functions. They told me this was Certified but removed it from the sales contract. And offered no 3 month 3000 miles warranty that was stated on the vehicle website. Total crooks. More

MUSTAFA MADE IT HAPPEN WITH EXEMPLARY CUSTOMER SERVICE! The vehicle and paperwork were driven 3 + hours to me and that’s special treatment ! The vehicle and paperwork were driven 3 + hours to me and that’s special treatment ! More