Greiner Ford of Casper

Great friendly service I brought my 17 month old with me and we were greeted with many smiles from the service staff to the sales staff. Thank you for being a family friend I brought my 17 month old with me and we were greeted with many smiles from the service staff to the sales staff. Thank you for being a family friendly dealership. A salesman even brought her a balloon to play with which she loved. I cannot thank you enough for being so welcoming to my family. Thank you for the great service. More

Issue with prior work performed about 6-7 months ago. Was very satisfied and astonished on everything that was done. There was no charge for the main issue I had which was a transmission leak at the radi Was very satisfied and astonished on everything that was done. There was no charge for the main issue I had which was a transmission leak at the radiator because it was a faulty item. They did do other things that were not necessarily a major problem but needed to be done. Thank you so very much. More

Spare Tire Problems Well I am very grateful for having an awesome person such as Jim Swanson in customer service dept helping me that day. I had tire issues, but was real Well I am very grateful for having an awesome person such as Jim Swanson in customer service dept helping me that day. I had tire issues, but was really upset when my spare tire was not accessible on my 2004 Tahoe. So glad I was really happy I wasn't out of town or in the middle of no where. They fixed it but it took several hours, but they only charged me for the tire flat, because I bought the vehicle with warranty and I don't think it would've been fair to pay my warranty deductible for a problem that was already was supposed to be fixed to begin with (Spare Tire accessibility). So thank you Greiner for your help that day. More

Purchase used car As always, Pete Greiner III is an outstanding salesman. He is always friendly and knows me when I go into the dealership. I also have an Edge that has As always, Pete Greiner III is an outstanding salesman. He is always friendly and knows me when I go into the dealership. I also have an Edge that has a service contract on it and the service department does a great job. Overall, Greiner is good dealership to work with and I would always recommend them. More

Great customer service and products Great customer service; Ken really listened to what I wanted and was very accommodating. He was very personable and spent as much time with me as I Great customer service; Ken really listened to what I wanted and was very accommodating. He was very personable and spent as much time with me as I needed before I decided to purchase the Lincoln MK-C More

Service Review Good service (although the front receptionist was rude) however the service department was friendly and I have been getting my Explorer serviced for 1 Good service (although the front receptionist was rude) however the service department was friendly and I have been getting my Explorer serviced for 16 years. I wish brakes were not so expensive. More

SUPERIOR SERVICE The service was excellent. Extra effort was given because the repair was more complicated than anticipated. I was informed regularly of the status a The service was excellent. Extra effort was given because the repair was more complicated than anticipated. I was informed regularly of the status and the possible length of time to complete the job. I appreciate the superior care shown by Ryan Brodrecht and the service technicians to maintain my vehicle in top shape. More

Exceptional I started out emailing to find out how long they would need vehicle. I got day wrong when I decided to bring my vehicle in and they took it anyway. I I started out emailing to find out how long they would need vehicle. I got day wrong when I decided to bring my vehicle in and they took it anyway. I was tremendously happy. The shuttle was exceptional for getting me back home and picking me up when my vehicle was through. Very friendly staff all around.....Thank You! More

Our daughter dropped off our truck for repairs at the collision center, when I picked it up..uh..uh complete dry of course my daughter would do something like that. The tech there off for repairs at the collision center, when I picked it up..uh..uh complete dry of course my daughter would do something like that. The tech there offered to follow me to the nearest gas station in case I couldn't make it....luckily I did. Also the damaged bumper looks just like new...all around great experience! More

New Ford Have had several cars in the past few years and Justin was very helpful in explaining all of the new technology and how to operate them. I have now d Have had several cars in the past few years and Justin was very helpful in explaining all of the new technology and how to operate them. I have now downloaded a family picture onto my navigation screen and whenever I'm back in the dealership, he always asks me how I am doing and if there is anything I need help programing or troubleshooting. Very courteous and helpful people. Everyone always is helpful More