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Gregory INFINITI
Libertyville, IL
260 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 260 reviews
March 07, 2026
Great experience with this dealership. Jake, the salesman, was attentive, helpful, and never pushy. He really listened to what I needed and made the whole process smooth and stress-free. I Jake, the salesman, was attentive, helpful, and never pushy. He really listened to what I needed and made the whole process smooth and stress-free. I appreciate the honest and professional service More
by Jeff T
Verified Customer
March 06, 2026
The service center is exceptionally professional. They were thorough with learning what I needed, and made sure to provide excellent customer service to ensure my car was up and running smoothly. Tha They were thorough with learning what I needed, and made sure to provide excellent customer service to ensure my car was up and running smoothly. Thank you. More
by Tashonawhite30
Employees Worked With
March 05, 2026
My experience with Trevor was awesome and I would recommend anyone to Gregory Infiniti always recommend anyone to Gregory Infiniti always More
by Niecy
March 04, 2026
Service was very good. The only thing was they had changed the display on my screen & I had to stop back in to have it changed back. The only thing was they had changed the display on my screen & I had to stop back in to have it changed back. More
by yougogirlgjb
March 03, 2026
Great experience appreciate the help, looking forward to working with you in the future. Thanks working with you in the future. Thanks More
by julietramba
March 02, 2026
I always enjoy taking my car to Infinity! ! I like the way Ryan & Betsy explain things to me. I wouldn’t fake my car elsewhere!! I’m always greeted nicely!! Thank you!! ! I like the way Ryan & Betsy explain things to me. I wouldn’t fake my car elsewhere!! I’m always greeted nicely!! Thank you!! More
by LABIUTI1
Employees Worked With
Ryan, Betsy
February 28, 2026
Consistently poor service experiences. Bad follow up, were supposed to submit a warranty request for seat material, never followed up. Deceptive regarding road hazard warranty. Bad follow up, were supposed to submit a warranty request for seat material, never followed up. Deceptive regarding road hazard warranty. More
by greg@gregwolcott.com
Employees Worked With
several
February 27, 2026
The service that I have received and continue to receive is absolutely amazing! Ryan has been very responsive, supportive, and patient with resolving my vehicle’s constant issues. Even to the point of sen is absolutely amazing! Ryan has been very responsive, supportive, and patient with resolving my vehicle’s constant issues. Even to the point of sending a tow truck to bring me and my vehicle to the service center after my vehicle broke down while driving to the dealership. I am extremely grateful to have Ryan and the service team technicians at Gregory Infiniti repairing my vehicle, and I will continue to be a loyal customer because of Ryan’s commitment and the dealership’s overall commitment to providing exceptional customer care and service experiences. More
by michaelcfreezejr
Employees Worked With
Ryan
February 25, 2026
Great service from start to finish. Great job on communication and customer service. Helped with the questions about the service. Great job on communication and customer service. Helped with the questions about the service. More
by phen
Employees Worked With
Ryan in the service department
February 16, 2026
Fantastic Service! This is is my go to for belovered my 2021 Inifini QX80. Provided shuttle service to and from my office. Ryan was great! This is is my go to for belovered my 2021 Inifini QX80. Provided shuttle service to and from my office. Ryan was great! More
by Alex N.
Employees Worked With
Ryan
