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Gregory INFINITI

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.5
312 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 312 reviews

August 05, 2026

Courteous and efficient. Explained the warranty issues and the factory call-back and informed me that the coverage was extended for a total of 10 years or 120,000 miles More

by rcdug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
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Aug 05, 2026 -

Gregory INFINITI responded

Hearing that the warranty and recall explanation was clear and courteous means a lot to our service department. Thank you for the five-star rating on the service for your INFINITI QX50. We’re here for any future service needs you may have.

August 05, 2026

The service I received this past Monday from Ryan was great. I left my car overnight Sunday after I noticed a piece of a metal plate hanging from the underside. No later than 8:00 am, Ryan called me to More

by gary@woolfinance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mathee
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Aug 05, 2026 -

Gregory INFINITI responded

Your note about the timely follow-up highlights how our service department values clear communication. Knowing that our swift inspection and minor repair on your INFINITI Q50 put your mind at ease is rewarding.

August 04, 2026

Working with Ari was a pleasure. She is knowledgeable and meticulous. She showed me everything about the car I was looking to purchase. More

by Michelleroth16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Gregory INFINITI responded

Our team enjoyed guiding you through your new INFINITI QX65’s features. Hearing that Ari’s expertise and thorough approach made your experience a pleasure means a lot to us.

August 03, 2026

They are Very helpful and communicate with you if there is something wrong with your vehicle. More

by bustosbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Aug 03, 2026 -

Gregory INFINITI responded

Knowing that you find our updates helpful means a great deal to our service department. We’re glad we could keep you informed when servicing your Q50.

August 01, 2026

Everyone we spoke to was very helpful and knowledgeable. Our salesperson made the whole process very easy. More

by susanjanz53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weber
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Aug 01, 2026 -

Gregory INFINITI responded

Hello, we appreciate you sharing your experience. It’s great to hear our team was helpful and knowledgeable and that Matt made buying your used Volvo XC40 straightforward. Please let us know if we can assist with anything else.

July 31, 2026

Very good, efficient and friendly service. Easy to book service, quick turnaround, detailed report on issues. More

by akhait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Gregory INFINITI responded

We’re delighted to know the service process for your INFINITI Q50 was smooth, from booking to the quick turnaround and detailed reports. Joey and our technicians appreciate your recognition of their efficiency and friendliness. We look forward to helping you with future needs.

July 31, 2026

Very efficient and effective. Very easy to work with. The porter was excellent and timely More

by wlapelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porter 5Stars, Huber Kufel
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Jul 31, 2026 -

Gregory INFINITI responded

Thank you for sharing how smoothly your INFINITI Q50 service went. We’re glad our team made everything easy and that our porter was prompt and attentive.

July 30, 2026

Cordial staff with clear communication, flexibility to meet my needs and support for pick up and delivery More

by reavila15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
Print
Jul 30, 2026 -

Gregory INFINITI responded

Thank you for recognizing our team’s clear communication and flexibility. Huber appreciates your kind words about the pick up and delivery support. We’re glad we could accommodate your INFINITI Q50 and look forward to assisting you again.

July 30, 2026

Good communication and flexibility to meet my needs. Timely tracking. Proactive support to the clients need More

by reavila15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Jul 30, 2026 -

Gregory INFINITI responded

Thank you for sharing your experience. We’re glad our communication and flexibility met your needs during your INFINITI Q50 service. It’s great to know our tracking updates and proactive support were helpful.

July 27, 2026

Great communication by the service advisor. Excellent work by the technician. Plan on returning for the work recommended by the technician after the inspection. More

by elwoodx0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Cednick, Huber Kufel
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Jul 27, 2026 -

Gregory INFINITI responded

Thank you for recognizing the clear communication from our service advisor Huber and the workmanship of our technician on your Infiniti. We look forward to welcoming you back for the recommended services after the inspection. We appreciate your trust in our team.

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