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Gregory INFINITI

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.5
312 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 312 reviews

August 26, 2026

Very good service. Quality work. Friendly service. Did not have to wait long for service. More

by rick.furtner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
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Aug 26, 2026 -

Gregory INFINITI responded

Knowing the quick turnaround and welcoming service met your expectations for your Infiniti Q50 is rewarding. Your praise for our quality work and efficient care means a lot to our service team.

August 26, 2026

Excellent service at competitive rates. Car was worked on, cleaned and ready much faster than I expected. More

by herbmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
Print
Aug 26, 2026 -

Gregory INFINITI responded

Thank you for the five-star rating! Knowing your INFINITI QX60 was ready sooner than expected and that you found our rates competitive is rewarding.

August 25, 2026

I brought my car in at 7 a. m. for routine maintenance. I was out about 8:30. Everything that needed to be done was done. I'm very happy with the service. More

by pamarcot52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
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Aug 25, 2026 -

Gregory INFINITI responded

Your mention of dropping off your INFINITI QX50 at 7 a.m. and being back by 8:30 reflects our focus on efficient service. Knowing that everything was taken care of and you’re very happy means a lot to our service team. Huber was glad to assist with your routine maintenance and help keep your QX50 running smoothly.

August 25, 2026

Betsy did a great job for me during my service appointment. She explained all tasks which were need to be completed on my car. Job was completed on time. Thank you, Betsy! More

by valferofsst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
Print
Aug 25, 2026 -

Gregory INFINITI responded

Knowing that our detailed explanations of the work your QX60 needed were helpful means a lot to our service team. We’re also glad the service appointment ran on schedule and lived up to your expectations.

August 24, 2026

The work done was as far as we know so far was good. Issue with amount of time it took to complete work but unsuspected issues came up and loaner car helped ease that pain. More

by jpucin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
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Aug 24, 2026 -

Gregory INFINITI responded

Thank you so much for your kind words, and for taking the time to leave us this feedback!

August 21, 2026

The server staff did a great job. Very nice facility, even the guys that went and washed the car were great More

by mcenar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
Print
Aug 21, 2026 -

Gregory INFINITI responded

Hearing that our service staff took great care of you and that even our car wash team impressed you means a lot to our team. Thank you for choosing us to service your INFINITI QX80.

August 20, 2026

My service appointment with Betsy Garcia went very smoothly and with no surprises. I scheduled a 1:00pm time slot, expecting to wait a long time, but my car was done in about 2 hours including the car More

by ocforhills0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Garcia, Service Department
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Aug 20, 2026 -

Gregory INFINITI responded

Your note about having your QX55 ready in just two hours, including the complimentary car wash, highlights how our service department aims for both efficiency and thoroughness. Knowing that your appointment went smoothly with no surprises means a lot to our service department. Thank you for the five-star rating and for trusting our dealership with your vehicle.

August 16, 2026

I had an issue with changing my rear license plate after my move from NY. I brought my QX50 in to Gregory Infiniti and everyone was so nice and helpful! Those screws were really rusted in there and they su More

by marji.nelson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
Print
Aug 16, 2026 -

Gregory INFINITI responded

Your note about the stubborn, rusted screws really highlights our service team’s dedication to resolving even the toughest issues. Our team is pleased we could remove those stuck screws and secure your new Illinois license plate on your QX50. Knowing you found everyone courteous and helpful means a lot to our team.

August 07, 2026

Every time I brought my car in, it returned with scratches or broken plastic pieces More

by Kstolman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Huber Kufel
Print
Aug 11, 2026 -

Gregory INFINITI responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 06, 2026

Ryan Mathee and Betsy did a great job for me once again. Their attention to my needs (questions and general help/discussion) was terrific! More

by jebalkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mathee, Betsy
Print
Aug 06, 2026 -

Gregory INFINITI responded

Attentive support and open discussion are at the heart of our service department. Hearing that our attentiveness to your questions and needs during your INFINITI QX50 service was helpful means a lot to our service team.

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