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Gregory INFINITI
Libertyville, IL
283 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 283 reviews
April 18, 2023
Pleasant experience for the most part. They were very transparent on the vehicle and I am please. I would definitely buy another car from them. They were very transparent on the vehicle and I am please. I would definitely buy another car from them. More
by Rodkyles
Employees Worked With
Ronnie
February 08, 2023
Excellent staff and service department! I have serviced my car here for the past 8 years since new and they keep it running in tip top condition. I have serviced my car here for the past 8 years since new and they keep it running in tip top condition. More
by nicksubota
Employees Worked With
Gabriel Garcia
September 23, 2022
No pressure sales, knowledgeable & friendly staff. Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was pre Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was presented before we sat down for the purchasing process. More
by Luzzel
Employees Worked With
Eric Devoe, Jason Nichols, Steve Cole
August 06, 2022
Clean facility with knowledgeable, friendly and trustworthy staff. Explained each detail succinctly and made the experience straightforward. Happy to continue using the facility. trustworthy staff. Explained each detail succinctly and made the experience straightforward. Happy to continue using the facility. More
by limeypjc
Employees Worked With
Jonathan Farias
August 01, 2022
Will never be back to this dealer. Their way of sales is unethical. Hidden fees on prices that aren't competitive. Sales people will tell you up front the fees are to offset their adve Their way of sales is unethical. Hidden fees on prices that aren't competitive. Sales people will tell you up front the fees are to offset their advertised prices. Legal False advertising. STAY AWAY~!!! More
by trucksandmusic
Employees Worked With
Betsy
July 13, 2022
Great service, and I was very pleased. The waiting room is awesome. I enjoyed the massage chairs. I will continue to bring my infiniti to Gregory's for service and perhaps s future Infi The waiting room is awesome. I enjoyed the massage chairs. I will continue to bring my infiniti to Gregory's for service and perhaps s future Infiniti purchase. More
by Glick30
Employees Worked With
Gabriel
June 02, 2022
Waiting time was minimal, very satisfied w/results, excellent service. I never have to wait that long when I have to have service. excellent service. I never have to wait that long when I have to have service. More
by SHANE61111
Employees Worked With
May 28, 2022
When I called the third time to make an offer on a car I already drove, the attitude of the sales person/manager not pleasant. Everyone else was awesome. already drove, the attitude of the sales person/manager not pleasant. Everyone else was awesome. More
by Runnerxyz
