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Gregory INFINITI
Libertyville, IL
260 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 260 reviews
May 29, 2026
Straightforward and patient process. This was a purchase for my son, Scott went on ride alongs and addressed all of his questions. Would return in the future. This was a purchase for my son, Scott went on ride alongs and addressed all of his questions. Would return in the future. More
by Dad & Son
Employees Worked With
May 29, 2026
I went for a oil change everything was good except that they charge you a fee when you used your credit card, I’m not going to take my car for service there anymore they charge you a fee when you used your credit card, I’m not going to take my car for service there anymore More
by elchilakil28
Verified CustomerEmployees Worked With
May 28, 2026
Honest, reliable service. The price was quite competitive. Very good comfort in the waiting room area. The price was quite competitive. Very good comfort in the waiting room area. More
by jmangiurea
Employees Worked With
May 21, 2026
Sales, service and accounting are thorough, professional, customer centered, knowledgeable, and best of all… human. I also find them to be approachable and proactive in not only satisfying the customers need customer centered, knowledgeable, and best of all… human. I also find them to be approachable and proactive in not only satisfying the customers needs but also the needs of your vehicle (or needs for a vehicle). They truly research the complete client account and not just checking off boxes associated with vehicle milestones or customer communications. More
by shaun.mcfarland
Employees Worked With
Other Employees :
Ryan Mathee
April 22, 2026
It appears that the center lacks fully trained mechanics. I've had two cars in for service over that past three weeks and both times the cars had to stay long periods of times because the new key fob couldn' I've had two cars in for service over that past three weeks and both times the cars had to stay long periods of times because the new key fob couldn't be programmed, "THE" mechanic was off that day (replacing AC cooling lines). Most recently on the 2nd car, the mechanic can't seem to trace why the AC does not work. Utlimately I was told that the system was out of FREON and sent me on our way. One day later, the AC does not work again! More
by bill.dwyer
Employees Worked With
Betsy
April 18, 2026
They were friendly, professional and courteous. They also gave us the most competitive pricing on the BMW that we purchased from them. They also gave us the most competitive pricing on the BMW that we purchased from them. More
by paul
April 06, 2026
They were friendly and helpful. The car handles and brakes smoothly now. Overall, a really good experience. The car handles and brakes smoothly now. Overall, a really good experience. More
by KKBILLS
Employees Worked With
March 31, 2026
Polite staff. Service took longer than expected mostly waiting 20 minutes for the car wash. Service took longer than expected mostly waiting 20 minutes for the car wash. More
by jenkoe
Employees Worked With
March 31, 2026
Honest, great communication, crystal clear on process and friendly staff, will continue to come back friendly staff, will continue to come back More
by matthemstreet
Employees Worked With
