Gregg Young Mitsubishi
Lincoln , NE
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Customer Service was Great! First I want to say, I asked my friends where to go to look for used cars, 2 of them recommended for me to go to Bigler Motors! Right then knew it was First I want to say, I asked my friends where to go to look for used cars, 2 of them recommended for me to go to Bigler Motors! Right then knew it was the place to go! When I first got to Bigler Motors I was greeted by Bob Settell, I told him what I wanted, my price range and he said "Yes, we can find you something". Bob is very friendly and outgoing; you know you want to work with him right away. I looked at a couple cars and thought I found one I wanted; but, I really wanted my dad to come and help. So I made arrangement to come back We came back a couple days later and asked for Bob, he was unavailable, and so Brent Pickrell helped us. He wasn't quite as friendly as Bob, but he sure did bend over backwards to help, and was very knowledgeable. He let me drive the SUV hybrid I thought I wanted. After the drive I knew that wasn't the car for me, Brent came up with a few more for me to look at and drive. We ended up looking a 2007 Nissan Pathfinder. It was a little over my budge and so we went to look at other cars. But by the second day of car shopping, we came back to Bigler;s, not a single car dealer was as friend and as knowledgeable as the 2 men at Bigler's I worked with. I am still learning everything, but I have to say I LOVE MY SUV! More
Slaters Niles Kansas We felt welcomed and not pressured. Bryan answered all our questions and made us feel trusted. He allowed us to drive the VW we were looking at. The We felt welcomed and not pressured. Bryan answered all our questions and made us feel trusted. He allowed us to drive the VW we were looking at. The car was clean and properly prepared. When we decided to buy the car the paper work was taken care of in short order. Every one we met was friendly and courteous. Thank you Bryan! More
Great place I was very happy with my purchase from Bigler Motors. Bob was great and we felt like eveyone was very honest and I love my new car I was very happy with my purchase from Bigler Motors. Bob was great and we felt like eveyone was very honest and I love my new car More
My husband & I had no intentions of purchasing a vehicle when we pulled in the lot. Luckily for us, our salesman Bob S. met us quickly and asked what our plans were. He was not at all pushy and gave vehicle when we pulled in the lot. Luckily for us, our salesman Bob S. met us quickly and asked what our plans were. He was not at all pushy and gave me facts about each vehicle we were interested. We already did our research on which vehicles were were interested in & not once did he tell us something untrue. He was incredibly patient with us since we also had two young toddlers with us and had to tend them them frequently. After test driving a few cars, we found the one we wanted & surprisingly, we purchased it that day. Excellent staff & very accommodating. Highly recommended to anyone looking to purchase a new or used car. We'll definitely return in a couple of years when we plan on trading in our other vehicle. More
Wow amazing place is all I can say. They have went above and beyond what any dealership would or has ever done. I live 3 hrs away found a vehicle online that they had. Called them and worked everything out and beyond what any dealership would or has ever done. I live 3 hrs away found a vehicle online that they had. Called them and worked everything out over phone. Went down a few days later and looked vehicle over and purchased it. Mick and tim are great to work with. If your in lincoln or around there your dumb if you go anywhere other than bigler. They truely have gained a new customer here and I will not go anywhere other than them to get a vehicle any more. Thanks for restoring my trust in dealerships bigler! More
Highest quality vehicles that I was able to find in Lincoln - from the carfax report to the cleanliness of the vehicles and the lot. Bryan was extremely helpful, laid back, and just friendly/nice. I've Lincoln - from the carfax report to the cleanliness of the vehicles and the lot. Bryan was extremely helpful, laid back, and just friendly/nice. I've purchased 8 cars from lots in Nebraska, Iowa, Texas, and Oklahoma, and this was hands down the most thorough, kind, and organized dealership I've ever purchased from. Prices are right on target, and the quality of vehicle is there to back it up. Their post-purchase service was unbelievable: full tank of gas, oil change, and a complete $200 auto detail all for free and all after I had agreed to buy the car. They were under no obligations, but did so anyway. I cannot speak highly enough about this professional and laid-back staff. Excellent. More
I have been searching for a Ford Edge for 3 months now. I happened to drive past Bigler Motors on the 27th and they had a black one sitting on their lot. They just got it in on the 25th and it had literally happened to drive past Bigler Motors on the 27th and they had a black one sitting on their lot. They just got it in on the 25th and it had literally EVERYTHING I was looking for. They were running a red tag special and the asaking price was going to be 26,900 and the red tag sale was for 24,900. I was SO shocked at the price... KBB is saying it would be worth 27,000. I worked all week on selling my car and the whole time, Bigler Motors held the Ford Edge aside to help me out. I couldn't believe it! I sold my car, went to pick up my Ford Edge and I have never in my life been treated so well. My mom and I walked in and generally she hates going to car dealerships because they are so pushy. Bryan helped us out and got us a GREAT deal! They went out of their way to fix a few very minor things (like tinting the windows for me :) ) so that I would be happy when I left. I can't believe they did that! They even had the tank completely full! If you are looking for a GREAT used car, I would strongly recommend Bigler Motors. They take care of their customers and were willing to do ANYTHING for me. My parents will be buying their next car from Bigler Motors and I hope everyone else does too. Don't mess around with those big dealerships that are pushy! Go to Bigler's where they will give you space and time to decide. P.S.- Eric handled the financial side of things for my mother and I and we had to wait about 30 minutes because he was busy and when we got back to his office he wrote us a check and told us dinner is on him and said he was so sorry for making us wait. NEVER have we EVER been treated so kindly. We didn't even have a problem with waiting and he did that for us! That was by far the best customer service I have ever received. 5 stars to you, Eric. More
We have dealt with Bigler motors 2 times prior and we returned a third time to get myself a new(used) car. Brent was awesome. He was honest and provided all the information we wanted to know. We love the returned a third time to get myself a new(used) car. Brent was awesome. He was honest and provided all the information we wanted to know. We love the Pickrell brothers! I purchased a beautiful SUV and it runs great. They were able to get my payment to around were it needed to be. I was very pleased and will return to this dealer again and again. Thanks again! More
Quality cars to look at with proper Carfax to go along with it. Bob did everything he could to enable me to drive my new denali right off the lot. No pressure and friendly service. I would recommend an with it. Bob did everything he could to enable me to drive my new denali right off the lot. No pressure and friendly service. I would recommend anyone and will go back again in the future. More
I wanted to trade in a vehicle that I purchased at Bigler's 7 months ago that turned out to not be a good fit for me. I wanted to return to a Lexus which was my previous car. They were friendly, acc Bigler's 7 months ago that turned out to not be a good fit for me. I wanted to return to a Lexus which was my previous car. They were friendly, accommodating, flexible, and gave me a good deal without questioning my decision to trade after such a short time. I would recommend Bigler's to my friends. More