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Gregg Young Mitsubishi

Lincoln , NE

4.7
381 Reviews

6320 Telluride Dr

Lincoln , NE

68521

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Showing 381 reviews

September 18, 2023

They got me in and out quickly. They also did a very good job of explaining the inspection report with me and asking if I had any questions. More

by Nate123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 21, 2023 -

Gregg Young Mitsubishi responded

Nate, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. I am glad you choose to trust us with your automotive needs. Sincerely, Juan Retana | Service Manager | 402-531-1600 | juan.retana@gyautogroup.com

September 08, 2023

Very friendly and through. Thanks for your help Hh hhjjj hhhhh vvvvvv vgvvv cvvvg gggg More

by murrayostberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roach, Teo Suarez, Cesar Maldonado, Brock Schwarz, Justin D'Angelo, Aryeh East, Adam Phillips
Sep 12, 2023 -

Gregg Young Mitsubishi responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Retana | Service Manager | 402-531-1600 | juan.retana@gyautogroup.com

August 22, 2023

First time customer. On time, excellent service, did what I asked for. Washed my car after service. Staff pleasant and price fair and acceptable. Glad you have come to More

by rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 25, 2023 -

Gregg Young Mitsubishi responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Juan Retana | Service Manager | 402-531-1600 | juan.retana@gyautogroup.com

August 18, 2023

Friendly, knowledgeable, helpful, answered any guestions we asked, kept us in the loop about the car on what was on recall More

by jkrios1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above, mostly service department an
Aug 23, 2023 -

Gregg Young Mitsubishi responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Juan Retana | Service Manager | 402-531-1600 | juan.retana@gyautogroup.com

August 15, 2023

Juan gave me an estimate of time for the repair. Done just under time estimated. More

by connie.swenson.002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Aug 18, 2023 -

Gregg Young Mitsubishi responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Merwald | GSM | Robert.Merwald@gyautogroup.com

July 02, 2023

Pretty shady things going on in finance office. I agreed to certain terms and they changed them without my knowledge and nobody has reached out to me to make things right. More

by rizzo283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aryeh East
Jul 05, 2023 -

Gregg Young Mitsubishi responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Robert Merwald | GSM | Robert.Merwald@gyautogroup.com

June 27, 2023

Had my vehicle serviced there they did work in the back end. Had to retake the vehicle back about 3 times within 4 months or so. Long story short my vehicle needs a rear end and I do believe the mechanics More

by gutierrezanthony99
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Juan great for sure, Teo Suarez
Jun 29, 2023 -

Gregg Young Mitsubishi responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Gregg Young Mitsubishi does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Juan Retana | Service Manager | 402-531-1600 | juan.retana@gyautogroup.com

June 10, 2023

The service was great. I was greeted by name. Answered my many questions with a smile. Time took less than was predicted. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Robly
Jun 14, 2023 -

Gregg Young Mitsubishi responded

Kathy, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Juan Retana | Service Manager | 402-531-1600 | juan.retana@gyautogroup.com

May 04, 2023

Great service! Kristina was very helpful and made my experience very easy. I Highly Recommend! More

by palmquist27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teo Suarez
May 09, 2023 -

Gregg Young Mitsubishi responded

Thanks for your outstanding review! I'm very happy to hear that Kristina was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Juan Retana | Service Manager | 402-531-1600 | juan.retana@gyautogroup.com

March 26, 2023

Wonderful people to work with! Rayce was a great sales man to work with, he did a great job explaining all the details and made sure we were comfortable with what we wanted. Rob, t More

by rrev75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayce Miller
Mar 29, 2023 -

Gregg Young Mitsubishi responded

Gregg Young Mitsubishi would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Gregg Young Mitsubishi Team

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