Gregg Young Mitsubishi
Lincoln , NE
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Great, low-key service My wife and I have been visiting a few dealerships over the last 6 months in the search of a new/used car. We ended up settling on an incredibly well My wife and I have been visiting a few dealerships over the last 6 months in the search of a new/used car. We ended up settling on an incredibly well-kept and maintained 2004 Pathfinder from Bigler Auto in Lincoln. Mick was the dealer who helped us, was very knowledgeable, and genuine. We explained our situation, money-wise and he told us our best buy would be the car we would eventually purchase. Our transaction was so low-pressure that it was like dealing with an old friend. We test drove the vehicle and went on our way after a handshake and snagging his card. We went to a few dealers later that day and endured the usual high pressure crap we have come to recognize from other new and used dealers in town. Good God they suck. Even if you greet a dealer with a "HI, WE ARE JUST HERE TO LOOK." You end up getting countless emails and phone calls at work over a sale that wasnt going to happen in the first place. This is why, after dealing with Bigler and Mick for a total of about 15 minutes, we purchased our new/used vehicle from them. They are genuine and low-key, like my wife and I are. I even told him I had the cash to buy immediately, and the high pressure nonsense never materialized. Mick was great. He made our buying experience exactly what it should be. Id buy again from him and Bigler, and Id totally send friends here as well. Thanks Mick! More
Best dealership experience around! This is the 2nd car we've purchased from Bigler Motors in the last 3 years. As before it was a stress-free pleasant experience. The customer service This is the 2nd car we've purchased from Bigler Motors in the last 3 years. As before it was a stress-free pleasant experience. The customer service was excellent and they followed-up with us on a couple of issues just like they said they would. Great folks and a great place to buy a quality vehicle! More
First time buying a car from a dealership...AMAZING EXP! This was the first time buying a used car from a dealership and I couldn't of ask for a better experience. The guys there were very genuine and really This was the first time buying a used car from a dealership and I couldn't of ask for a better experience. The guys there were very genuine and really helpful. Bryan, who I was working with made this process run smoothly and ultimately made all this possible. From the application to the paperwork everything worked out better than I could of imagined. I recommend any one looking to get a used car at the best possible price to go to Bigler Motors. You will not be disappointed! More
Best dealership I've ever been to This was the best no hassle dealer I've ever been to and the price was outstanding i would recommend them to anyone. Eric was a great person to work w This was the best no hassle dealer I've ever been to and the price was outstanding i would recommend them to anyone. Eric was a great person to work with he actually listened to what you had to say instead of telling you what you wanted. More
Out of state purchase I reside in California and wanted a car that Bigler Motors had .... it was a great price! I worked with Bryan, who was more than very helpful and acco I reside in California and wanted a car that Bigler Motors had .... it was a great price! I worked with Bryan, who was more than very helpful and accommodating. Customer service is alive and well at Bigler!!!! I wish this type of customer service and commitment was available in California. Thank you for all your help Bryan. More
Terrific Dealership The whole experience at Bigler was wonderful. None of the," let me get my assistant manager and then the manager" to pressure you. Bryan was very kno The whole experience at Bigler was wonderful. None of the," let me get my assistant manager and then the manager" to pressure you. Bryan was very knowledgeable about the cars and answered all of our questions. This was the first car buying experience that I actually enjoyed. Thank you Bryan More
Good experience Mick was very professional, knowledgeable, and pleasant (not pushy) to work with. There were a few things we asked to correct/change with the car...he Mick was very professional, knowledgeable, and pleasant (not pushy) to work with. There were a few things we asked to correct/change with the car...he put it in writing and followed through. Happy with our purchase and would definitely recommend them. More
The Justin Timberlake of Dealerships Just like JT, there's really nothing bad you can say about Bigler. They are popular, stylish and really easy to get along with, but you don't see them Just like JT, there's really nothing bad you can say about Bigler. They are popular, stylish and really easy to get along with, but you don't see them everywhere. Once you see what they have to offer you get hooked and can't stop talking about it. The moment you interact, you feel like you've known each other your entire life and can call them on your cellphone late night when you need their assistance with car troubles. I would give them 2 thumbs up, but it would be pointless as that is a visual sign of approval and this is a text only review. So I will have to settle for a "Whoop Whoop"! In all seriousness, this was my first time buying a car (on my own) and it was as smooth as JT's face. More
Nice guys These guys were super easy to work with. I went in with a general idea of what I'd like to buy in a car and they helped me narrow it down. I never fel These guys were super easy to work with. I went in with a general idea of what I'd like to buy in a car and they helped me narrow it down. I never felt like I was being swindled or trying to be upsold on anything. I was walked through several different options for many steps and felt like I knew what was going on in the process. Really nice guys! More
Amazing service in a difficult situation. In September 2015 our family of 6 traveled across the country from Detroit to Salt Lake City. Unfortunately, we got stopped in Lincoln, NE in the midd In September 2015 our family of 6 traveled across the country from Detroit to Salt Lake City. Unfortunately, we got stopped in Lincoln, NE in the middle of a crazy thunderstorm with a high engine temperature. Our trusty Astro van of 7 years finally reached the end of its usable life. We were in deep need of a replacement vehicle and drove to nearly every used car lot in Lincoln, finally finding Bigler Motors in an online search. Chris and the guys at Bigler were awesome! They gave us all the facts about the vehicle and no sales pitch. The Yukon we picked out was beautiful and well serviced by the previous owner, so we made the purchase. What happened next is what made Bigler Motors a superstar in our eyes. We got everything unloaded from the van and loaded into the Yukon. Everyone comfortable in a seat we hit I-80 heading west into another terrible thunderstorm. The newness of the vehicle took some time to get accustomed to especially in the storm. After about 10 miles I noticed the engine speed was higher than I expected. Wanting to rule out user error I had my wife search the owner’s manual for an overdrive switch or button. There isn’t one and after several attempts to verify the gear shifts we were confident it wasn’t shifting into 4th gear. At the next exit I called Chris on his cell, after hours. He called me right back and assured me they would take care of us. There wasn’t anything to do but drive the 30-ish miles back to Lincoln and have it checked... in the morning. Sure enough, the vehicle needed a new transmission. That’s when the owner, Eric, jumped in and committed to make everything right and he did! He went above and beyond what anyone else would do. He cared for our large family with a loaner vehicle, food, and accommodations until it was fixed the next day. It was difficult to be patient 900 miles from home and our destination and 5 days into our trip, but we had the Bigler Motors assurance and Eric's personal commitment that they would make it right. We deeply appreciate the integrity, honor and customer commitment of the team at Bigler Motors. They are a great business because they are amazing people. It took all of them and more to make this one right, and they did it! Thanks guys! More