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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.6
267 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 267 reviews

February 04, 2023

Gary Burton was awesome to work with you help me with all my questions and found the truck I was looking for. Five star rating from me. More

by Dlthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Burton, Digital Air Strike
Feb 06, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Gary Burton – Managing Partner

February 03, 2023

They are always so quick and efficient when it comes to my service needs! The staff is always so nice. More

by Burton.natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Feb 04, 2023 -

Gregg Young Chevrolet of Norwalk responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

January 29, 2023

They are great people to work with. ! Kali Stougard is great and she sure knows how to find a great car.! Great thanks to Greg young in Norwalk!🙏 More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kali Stougard , Digital Air Strike
Feb 01, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you Josh, I love hearing from happy customers. I know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Sincerely, Gary Burton – Managing Partner

January 29, 2023

Gregg Young Chevrolet handled all our needs quickly and gave us a fair value for our trade-in. They were very professional and friendly! More

by kjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max
Feb 01, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Sincerely, Gary Burton – Managing Partner

January 26, 2023

Very knowledgeable and communication was great. Service requested was finished quickly and allowed a loaner vehicle where service could not be done quickly. More

by digital_garden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 27, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

January 25, 2023

Seem to act like they care about customer concerns. Disappointed that car came with only one key fob and they didn’t disclose that. I thought maybe they forgot to give us second key but then tried to s More

by sskane37930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Jan 30, 2023 -

Gregg Young Chevrolet of Norwalk responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Gary Burton – Managing Partner

January 20, 2023

I would recommend Gregg Young to anyone. Brian and the team worked with me on getting into a 3rd row SUV that would fit our budget! They also delivered the vehicle to my work location as More

by Adam Ace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Seth, Digital Air Strike
Jan 22, 2023 -

Gregg Young Chevrolet of Norwalk responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Gary Burton – Managing Partner

January 17, 2023

Great experience. No hassle. They worked with me and for me. Blake was very informative and very helpful. More

by josephpaulsen84@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Digital Air Strike
Jan 19, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your feedback. I am very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to me and I want to be able to provide them with the kind of service they deserve. Come and see me again! Sincerely, Gary Burton – Managing Partner

January 13, 2023

Looked for an appointment that worked for my schedule and they had several openings. Drove over, pulled in and just what? They get you in the door then don't time to service your vehicle for days. Tyler says More

by service geek
Recommend Dealer
No
Employees Worked With
Tyler
Jan 18, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Best, Gary Burton – Managing Partner

December 21, 2022

Wouldn’t recommend Greg Young to Anyone. Tyler in service department is the worst… stubborn, hardheaded person I’ve ever dealt with in a customer service setting. He should not be in any typ More

by chawxby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler, Digital Air Strike
Dec 23, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you for taking the time to provide us with this feedback. I value hearing from our customers, and the inconvenience that occurred here at Gregg Young Chevrolet Norwalk does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Best, Gary Burton – Managing Partner

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