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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.5
261 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 261 reviews

December 19, 2023

Great customer service ! The gentleman that serviced me was very nice and pleasant ! Outstanding service. More

by shantel1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Dec 20, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Gregg Young Chevrolet Norwalk team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

December 12, 2023

The people at Gregg Young were very helpful and nice and the process went smoothly! More

by unipanther2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin, Digital Air Strike
Dec 12, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for taking the time to review Gregg Young Chevrolet Norwalk. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, Gary Burton – Managing Partner

December 02, 2023

Thank you to the whole team! Jenny, Natalie, Jake, and Dennis! You all were very helpful as always. More

by Gene Wheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Andreasen, Digital Air Strike
Dec 05, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Gene. Sincerely, Gary Burton – Managing Partner

November 18, 2023

This visit was exceptional. Garrett was very helpful, polite, respectful and seemed to know what he was doing. And the staff behind the desk were great, too! More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 20, 2023 -

Gregg Young Chevrolet of Norwalk responded

Annette, it’s great to know that Garrett provided an exceptional experience for you. I take pride in our customer care and appreciate you taking the time to give us this positive feedback. Sincerely, Gary Burton – Managing Partner

November 11, 2023

Service got me right in and communicated what they did on inspection! Very professional team. More

by Kordickm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 13, 2023 -

Gregg Young Chevrolet of Norwalk responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

November 10, 2023

Professional and client focused, for sales and ongoing service. I recommend giving Gregg Young a shot. More

by Lana4cy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 13, 2023 -

Gregg Young Chevrolet of Norwalk responded

Your review brightened my day, Lana! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Gary Burton – Managing Partner

November 03, 2023

Willing to do what you could so you would have a sale and I a vehicle. Answered all my questions and allowed me to try out the car to see if it fits my needs. More

by sjbaker
Recommend Dealer
Yes
Employees Worked With
Mark Adams , Digital Air Strike
Nov 06, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Gary Burton – Managing Partner

November 01, 2023

Very pleasant to deal with and fast service. Would buy from again. Max was excellent More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 03, 2023 -

Gregg Young Chevrolet of Norwalk responded

Bill, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Gary Burton – Managing Partner

October 24, 2023

Max Scheve was great to work with. He was fun and answered all my questions well. Also, G. White did a nice job of going through the paperwork and financing. Couple of phone calls and More

by CindyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Scheve, Digital Air Strike
Oct 25, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Cindy. Sincerely, Gary Burton – Managing Partner

October 18, 2023

Didn’t provide quality service. They didn’t listen to me and what I wanted and made me feel stupid when i asked a question. I canceled another appointment I had with them because of More

by Markun42001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Oct 21, 2023 -

Gregg Young Chevrolet of Norwalk responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

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