Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gregg Young Chevrolet of Norwalk

Norwalk, IA

Overview
Reviews
4.6
273 Reviews
Call Dealership (515) 256-4010

2501 Sunset Drive

Norwalk, IA

50211

Directions

By Type

Showing 273 reviews

August 01, 2024

Broken schedules , untimely repairs , claim repairs not completed but charge for.Damage to my truck at the dealership. Dumped out my glove box left it on the floor. Left parts from a different vehicle in m More

by Titanexcavatingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Report | Print
Aug 01, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your feedback. I understand your concerns regarding the service you received at Gregg Young Chevrolet Norwalk. It’s disappointing to hear about your experience, and I appreciate you bringing these issues to our attention. We take pride in our standards and want to resolve your concerns. I encourage you to reach out to me directly so we can address this matter and work towards a satisfactory solution. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 28, 2024

Great service from the sales department. Mine was a new car sale from about two hours out of town. They delivered the vehicle to the Omaha area. Great experience great experience. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie, Gavin, Digital Air Strike
Report | Print
Jul 30, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you, Rick, for choosing Gregg Young Chevrolet Norwalk for your new car purchase! We are thrilled to hear that you had a great experience with our sales department and that the delivery to the Omaha area went smoothly. We appreciate your kind words and look forward to assisting you again in the future. Thank you for sharing your positive experience! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 26, 2024

Responsive, Convenient and Great service. Highly Recommend. Thank you to everyone at Gregg Young Chevrolet! More

by Christenb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny, Digital Air Strike
Report | Print
Jul 26, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with us. At Gregg Young Chevrolet Norwalk, providing top-notch service is our priority. We appreciate your recommendation and look forward to welcoming you back in the future. Safe travels! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 25, 2024

Made an appointment that worked for me and was very happy with the service I received More

by Br24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Jul 25, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for choosing Gregg Young Chevrolet Norwalk and for the 5-star review. We are delighted to hear that you were satisfied with the service you received. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 25, 2024

This is the worst company to work with. They are all a bunch of liars. They said they tried to contact us many times, to only find out they did not have a phone number on file. We will nev More

by garydeierling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Report | Print
Jul 26, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your feedback, Gary. I understand your frustration and appreciate you bringing this to my attention. We take customer satisfaction seriously at Gregg Young Chevrolet Norwalk and would like the opportunity to address your concerns. Please feel free to reach out to me directly so we can discuss this further. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 09, 2024

Staff was friendly and courteous. Service technician was neat and careful with the vehicle. Work was performed quickly. More

by gmcopple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Jul 11, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for choosing Gregg Young Chevrolet Norwalk for your vehicle service needs! We're delighted to hear about your positive experience with our friendly and courteous staff, as well as our service technician's attention to detail. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 08, 2024

Very patient helpful and knowledgeable guy and he when I had questions he was quick to reply More

by Samdrish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew , Digital Air Strike
Report | Print
Jul 10, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for choosing Gregg Young Chevrolet Norwalk and for the positive review, Samdrish! We're glad to hear that you found our team member patient, helpful, and knowledgeable. We appreciate your kind words and look forward to assisting you in the future. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 05, 2024

Gregg Young of Norwalk has always treated us well! Top notch customer service and sales! More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carter, Taylor Burton , Digital Air Strike
Report | Print
Jul 08, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for choosing Gregg Young Chevrolet Norwalk! We appreciate your kind words about our top-notch customer service and sales. We look forward to serving you again in the future. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

July 02, 2024

Was able to get an appointment within a week. Very knowledgeable, informative, personable and professional. More

by rvking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Jul 03, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for the 5-star review! We appreciate your positive feedback about your experience with us at Gregg Young Chevrolet Norwalk. We're thrilled to hear that our team was able to provide you with knowledgeable, informative, personable, and professional service. We look forward to assisting you again in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

June 29, 2024

I have no problem doing business with them again but I would have to be given enough credit for my SUV to be paid off in full plus a little more for a down payment!!! More

by cherylwoodard61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jul 02, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for choosing Gregg Young Chevrolet Norwalk for your SUV purchase, and for sharing your feedback. I appreciate your loyalty and I am glad to hear you had a positive experience. If you have any questions or would like to discuss trade-in options, please feel free to reach out to me. I look forward to assisting you with your next vehicle endeavor. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

1
2
3
4
...
28