Gregg Young Chevrolet of Norwalk
Norwalk, IA
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Very good customer service. Knew everything about the car we bought & showed us how everything worked that was on the vehicle. All staff was friendly. we bought & showed us how everything worked that was on the vehicle. All staff was friendly. More
Great staff great communication and they always get my vehicle in and out quickly. I absolutely will not take my vehicle anywhere else. This team is professional and I trust them! vehicle in and out quickly. I absolutely will not take my vehicle anywhere else. This team is professional and I trust them! More
Rick’s Review Excellent service & great turn around on my damaged vehicle. Body shop provided a loaner while repairs were made after a deer hit my car. I highly rec Excellent service & great turn around on my damaged vehicle. Body shop provided a loaner while repairs were made after a deer hit my car. I highly recommend Gregg Young! More
terrible service dept I bought this truck which looked good on the outside. The salesman told me it was serviced and ready to go. I took his word (my mistake). I drove it f I bought this truck which looked good on the outside. The salesman told me it was serviced and ready to go. I took his word (my mistake). I drove it for a month and decided to buy extra warranty, I was told it needed to be inspected before I could purchase warranty. I drove a total of 50 miles round trip, sat in waiting room for an hour, I got the warranty and was told again everything was good, I had put less than 700 miles since I bought it.. There was still a sort of miss when idling that I reported to service manager. When I got home I sat around for 4 days and did not drive much, rode motorcycle, etc. That day I also checked fluid levels, still idling not good. Oil dipstick showed 1/4 level 2 1/2 quarts low , the transmission dipstick sowed 2 quarts low another 1/4 inch showing on tranny dipstick. I called service manager and asked what they did for inspection for getting warranty, (" check belts, hoses and fluid levels and top off if needed") so I asked why they were not brought up to full when supposedly serviced when bought and inspected a month later. He said he didn't know anything about it or whether it was serviced at all. Still not idling good I checked the air filter, it was filthy, with dust and mashed up leaves and small twigs, I could not see through it, it was Bad. I bought a new one, transmission fluid was getting bad I took to my mechanic for transmission flush and new filter, $225.00. Transfer case needs to be done fluid in bad shape. Will do myself. Did oil change myself, oil looking bad from running 2 1/2 qts low for about 700 miles, my truck does not leak or burn oil. So why 2 1/2 qts low? Truck idles better and runs better, still a little miss on idling. So a tad over $300.00 more that I had to pay that should have been taken care of by service center with the 2 times inspected leads me to believe someone ain't doing their job. I refuse to get any work done in their service? Dept. So I cancelled my appointment More
GY Chevy Norwalk,IA Everyone is very helpful. Mark Adams goes above and beyond to help us. Also Chad in service is very helpful. Thank you to all at this Dealership, the Everyone is very helpful. Mark Adams goes above and beyond to help us. Also Chad in service is very helpful. Thank you to all at this Dealership, the Schiltz family More
Professional and very customer friendly This was one of my best car buying experiences. Saw this vehicle on an Internet site. It was as nice as they said and the rest went smoothly. This was one of my best car buying experiences. Saw this vehicle on an Internet site. It was as nice as they said and the rest went smoothly. More
best deal out there The salesman found the car I wanted and brought it to the store. I was able to drive it home for less than I could have gotten a similar car with more The salesman found the car I wanted and brought it to the store. I was able to drive it home for less than I could have gotten a similar car with more miles and less options. More
Quick and easy service Oil changed, filter changed and nail in tire fixed while I waited during my lunch hour! Very satisfied with the service provided to me and my car! Oil changed, filter changed and nail in tire fixed while I waited during my lunch hour! Very satisfied with the service provided to me and my car! More
Collision Shop I phoned Larry to inform I was involved in an accident, I brought my car in, he took photos, he had my car on the shop on a Friday afternoon and back I phoned Larry to inform I was involved in an accident, I brought my car in, he took photos, he had my car on the shop on a Friday afternoon and back to me Tuesday morning! Awesome shop, great service, would recommend to anyone, and will always be my go to shop for anything!! Thanks again Laryy at Greg young in Norwalk!! More
Excellent I have bought 3 new vehicles from Gregg Young Norwalk since 2015. It won’t be my last. Nice people and nice atmosphere. Thank you. I have bought 3 new vehicles from Gregg Young Norwalk since 2015. It won’t be my last. Nice people and nice atmosphere. Thank you. More