Gregg Young Chevrolet of Norwalk

I wanted to buy local, so I went to Gregg Young. I talked to Jake Vos, very pleasant, friendly, helpful, answered all questions I asked. Did not rush me about making a decision He was a great sales person a to Jake Vos, very pleasant, friendly, helpful, answered all questions I asked. Did not rush me about making a decision He was a great sales person and had a great personality, The girl that went over the paper wolk with me was also friendly and explained everything very well. Both of these people were excellent... More

Great deal on a new chevy silverado, there was great communication, no surprises and I was in and out in under 30 minutes. Would definitely recommend. communication, no surprises and I was in and out in under 30 minutes. Would definitely recommend. More

Very great experience from the appointment setup to the actual pickup. Taylor and crew are the absolute best. Great follow through and very timely service. actual pickup. Taylor and crew are the absolute best. Great follow through and very timely service. More

Jon was very friendly albeit a bit unorganized. Offered services ( buffing out some minor marks on body) then said couldn’t follow through because they didn’t make enough money on the deal. 👎. My first pu services ( buffing out some minor marks on body) then said couldn’t follow through because they didn’t make enough money on the deal. 👎. My first purchase at gy and most likely my last. More

The dealership provides excellent service by keeping me informed as the service is being completed. If I need to purchase a vehicle in the future, Gregg Young will be my dealership. informed as the service is being completed. If I need to purchase a vehicle in the future, Gregg Young will be my dealership. More

Jennifer was awesome! She went out of her way to get me into a new car. I’m so excited to drive my new car into a new car. I’m so excited to drive my new car More

Nice to have dealership close to my work. They picked up my new GMC Acadia for service and first oil change free. Thanks to all of Gregg Young’s dealership. my new GMC Acadia for service and first oil change free. Thanks to all of Gregg Young’s dealership. More

Harvey was very helpful and answered my questions. They made it very quick during this strange time that we are in. It would be nice if the extra mile plan could be chosen as an option before working on th made it very quick during this strange time that we are in. It would be nice if the extra mile plan could be chosen as an option before working on the car price since it is an added cost as well. Part of that cost is two oil changes which cannot be used if you purchase a certified vehicle that already includes them. More

Non-returning Customer I purchased a used vehicle in Dec, 2018. In March, I had a screw in my tire, at that time the service technician I used (at another facility near my I purchased a used vehicle in Dec, 2018. In March, I had a screw in my tire, at that time the service technician I used (at another facility near my work) showed me there are 2 different sizes of tires on my car. I had to get the oil change anyway, so I wanted to have this checked out as well. Of course, the conversation was "it's okay to have 2 different sizes", but I explained I am as disappointed in myself for not noticing the issue before I drove it off the lot in Dec. After several discussions about "making it right" and "wanting a happy returning customer" I was given another appointment for the next week and it would take about 2 hours for videoing and documentation. I dropped my car off, got a loaner for work, returned 2 hours later and was told, my car is not ready and it would be the next day in the afternoon. So, that's 4 trips to get 2 tires!! After return of my car, I am even more disappointed. There is tire sealant on the front (R) side of the car, like it was splattered there, it is on both front wheels, and the hub is scraped 2 areas (L-Front) I understand I asked for 2 tires and for the 2 tires to be exactly as the front, but put new ones on the back. Not what I got at all.....I am now doubting the wheels are the same wheels at this point, Oh, but I got 2 new tires....I have the previous owner contact information and will be reaching out to him for pictures of the wheels, that were previously on the car before I complained about my tires. I looked at the order after getting my car back and the order states, "customer states front tires are wobbly" A TOTAL LIE!! So, bottom line...yes they will sell you a car, nice salesman, will accomodate for service, will be dishonest about the delay in service when they scheduled the appointment the week before and will LIE on the documentation. More

The entire service staff was courteous and timely. The service associate went through the inspection sheet with me and explained the recommend services for the vehicle. service associate went through the inspection sheet with me and explained the recommend services for the vehicle. More