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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.5
261 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 261 reviews

July 21, 2021

Usually very prompt with service request. Need better service check in. Asked not rotate my tires since the back tires were new. They rotated the tires, anyway. The vehicle had been at the dealership for More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jul 27, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for sharing your experience with us, Dan. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, Gary Burton – Managing Partner

July 19, 2021

Never going back. LIED that they rotated tires. Used standard tire pressure, not what was in tire. Not sure if oil changed. Filter was. Who knows if other inspections done. Telling friends and family to More

by xxxxx
Recommend Dealer
No
Employees Worked With
Troy Sanders, Christian Husted
Jul 23, 2021 -

Gregg Young Chevrolet of Norwalk responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Gary Burton – Managing Partner

July 10, 2021

I brought my tire in because it wasn’t holding air. Figured nail. They couldn’t find any puncture so they resealed the tire and balanced it. NO CHARGE. Thank you. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole , Digital Air Strike
Jul 14, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gary Burton – Managing Partner

June 29, 2021

Very friendly staff. The salesman Mark Adams was very courteous as well as Troy in the service department.. I would recommend Gregg Young Chevrolet Norwalk to anyone.. More

by chriscurtis68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jul 02, 2021 -

Gregg Young Chevrolet of Norwalk responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Gary Burton – Managing Partner

June 24, 2021

Usually great service. Disappointed Monday. They forgot I was waiting for oil change More

by Lisac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 30, 2021 -

Gregg Young Chevrolet of Norwalk responded

Lisac, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Gary Burton – Managing Partner

June 05, 2021

Had my truck in the shop and oil changed tires rotated in an hour great job Gregg young Chevrolet Norwalk service department thank so much🤙🏼🤙🏼🤙🏼 More

by Iowacheesehead50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jun 09, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Gary Burton – Managing Partner

May 08, 2021

They kept in constant communication every step of the way, provided excellent service and answered all my questions plus doing a great job on my vehicle and I was provided with a great loaner vehicle More

by Kathygass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg the body shop manager , Digital Air Strike
May 12, 2021 -

Gregg Young Chevrolet of Norwalk responded

Kathy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Gary Burton – Managing Partner

April 27, 2021

Everyone I dealt with did an excellent job and Jenny was very helpful in recovering and using “My Chevrolet Points” toward my total. I always feel confident bringing my TRAX to Gregg Young. More

by LBABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny , Digital Air Strike
Apr 30, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Gary Burton – Managing Partner

April 23, 2021

Greg Youngs, is Very friendly, and very efficient, I would recommend Anyone, to not only purchase a new vehicle here, but to use their services as well. Thank You for your service! More

by deejeff5055@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Cherry , Digital Air Strike
Apr 27, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Gary Burton – Managing Partner

April 17, 2021

Jenny was very friendly and very knowledgeable. They worked with me and got the car detailed in a short time in order for me to go back to Kansas. More

by Lboles299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
Apr 20, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for this amazing review! We really appreciate your business. Best, Gary Burton – Managing Partner

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