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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.5
261 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 261 reviews

December 02, 2021

My husband and I have bought 4 vehicles from them so far and will continue to in the future! Harvey is also a great salesman and found the perfect vehicle for us under our criteria we wanted! Everyone the More

by Htchrlis42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Dec 02, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Gary Burton – Managing Partner

November 24, 2021

They were very noligable about the vehicle and the salesman Max was very good salesman with a great attitude. More

by Mlblanchard60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Digital Air Strike
Nov 29, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Gary Burton – Managing Partner

November 23, 2021

Very courteous and knowledgeable. Had great communication with me through the entire process. Well Done More

by Klommiekrew5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 24, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Gary Burton – Managing Partner

November 23, 2021

Courteous, helpful, pleasant, efficient. Gave shuttle ride home while my car was being worked on. More

by drewthe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, The guy doing paperwork, the guy that checked my car
Nov 24, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Gary Burton – Managing Partner

October 14, 2021

Had a great visit to the dealership. Servicetech was helpful and my car was ready on time. More

by dehmerelectric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Oct 19, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Gary Burton – Managing Partner

October 04, 2021

I was trying to purchase a 2022 Trax. I talked to Tate Nelson who quoted 23017. I didn't want the dealer cash for 0 percent 22017 he said correct. Apparently he transposed numbers said when he wrote up wa More

by Rick Deitrick
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Oct 04, 2021 -

Rick Deitrick responded

I was trying buy a new vehicle from Tate he quoted me $23017 and with not taking the 0 percent would be 22017 he said in text was correct. His write up today showed 22710. Apparently wrote it wrong. Well they should be concerned about their customers satisfaction. No attempt to settle this he refused to work with it. It was his mistaken quote I have in text messages. Thankyou.

September 29, 2021

4/4/2021 I purchased a suv $10k, off the bargain row. Bad deal. The ck engine light popped on & the AC would shut off, the engine would almost stall out. My 3 yr old granddaughter was with me when it happen More

by Pams712
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Burton GM Quaid we’re awful The service dept did their best to fix it
Sep 29, 2021 -

Pams712 responded

Worst experience ever. I would not recommend doing business with them. Their manager was a bully. He yelled at me then threw me out. Off the premises he told me. Then proceeded to yell to his employees “ NOT to let me back on the property. How humiliating. Spent 12k and still not satisfied.

Oct 04, 2021 -

Gregg Young Chevrolet of Norwalk responded

Pam, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, Gary Burton – Managing Partner

August 16, 2021

We just happened to be in the area to visit family and I went there and was greeted at the door and looked at the inventory and was lead in a direction of the perfect vehicle. Thanks to the salesman Mark an More

by geraldchenning69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Mark. Loan officer: Lane, Digital Air Strike
Aug 19, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Gary Burton – Managing Partner

August 09, 2021

Brian was great to work with. I hope to use him again in the future. More

by scott_downs04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Aug 12, 2021 -

Gregg Young Chevrolet of Norwalk responded

We appreciate the kind words, Scott. We look forward to seeing you again in the future! Best, Gary Burton – Managing Partner

July 27, 2021

The dealership I do recommend but I do NOT recommend the service department. The service department is so slow and always takes a lot longer than what I’m told. I go there to get my oil changes due to the f More

by Travis
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jul 30, 2021 -

Gregg Young Chevrolet of Norwalk responded

Travis, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Gary Burton – Managing Partner

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