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Gregg Young Chevrolet of Norwalk

Norwalk, IA

Overview
Reviews
4.5
261 Reviews
Call Dealership (515) 256-4010

2501 Sunset Drive

Norwalk, IA

50211

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Showing 261 reviews

July 27, 2022

Making an appointment means nothing. Had an appointment made and they didn’t complete work. More

by Jernst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Report | Print
July 26, 2022

That are very professional. They kept me informed about the wait and why it was taking so long. Which made sense and they are very good. So they did very good as far as it goes. More

by Brianschaper79brian.schaper@ptsupply.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Jul 28, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Gary Burton – Managing Partner

July 26, 2022

Would not listen. They had their mind made up what was wrong and we didn't want to listen to me. The problem they said was, didn't have anything to do with my problem. More

by larlr1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know name
Report | Print
Jul 26, 2022 -

larlr1941 responded

Would not listen very unfriendly. First time visit, very. disappointed. Don't know if I will be back Thank you.

July 14, 2022

Very outstanding and professional Service and I didn’t have a appointment very courteous also, I wouldn’t go anywhere else I’m sticking with GREGG YOUNG CHEVROLET Thank You 😊 More

by Tammy.Jenkins75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sean Vick Kobe Husted and the gentleman that explained to me about what was done as it was time to leave , Digital Air Strike
Report | Print
Jul 15, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Best, Gary Burton – Managing Partner

July 13, 2022

We had to wait for oil change for 4 hours. not Happy!! We were told it would be 1 hour 30 minutes. More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul , Tyler, Digital Air Strike
Report | Print
Jul 18, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Gregg Young Chevrolet Norwalk does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Best, Gary Burton – Managing Partner

June 22, 2022

They sold me a bad car. Engine failed in less than 2000 miles. They such. More

by Musau Nyindu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew, Digital Air Strike
Report | Print
Jun 27, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Gary Burton – Managing Partner

June 17, 2022

Service guys r always friendly & efficient. Seem to b less likely to try to “upsell” More

by Rick E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Jun 21, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to write such great feedback! Best, Gary Burton – Managing Partner

June 11, 2022

Andrew found us our hard to find Colorado truck on HIS DAY OFF! That says it all. More

by Pluto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and Lane
Report | Print
Jun 14, 2022 -

Gregg Young Chevrolet of Norwalk responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Best, Gary Burton – Managing Partner

June 07, 2022

Great attentive service. They gave me exactly what I needed and went the extra mile to make sure my experience was A one More

by Petro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max was awesome. Lots of energy and provided me first cLass service , Digital Air Strike
Report | Print
Jun 09, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Best, Gary Burton – Managing Partner

June 03, 2022

Great service, friendly staff! Repeat customer many times over. All work done right the first time. More

by Nicksty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Jun 03, 2022 -

Gregg Young Chevrolet of Norwalk responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Gary Burton – Managing Partner

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