Gregg Young Chevrolet of Norwalk

Best service! 100% Honest and fast turn around, stand behind their name Friendly staff! We bought our second car from them because of the service department 100% Honest and fast turn around, stand behind their name Friendly staff! We bought our second car from them because of the service department More

We received prompt and courteous service. The communication during this service visit was very good. The communication during this service visit was very good. More

If you have warranty work to be done they will take care of it right away but any thing not covered by Warranty hold on to your pocket book 4 Hours of labor was going to be $747 withch is $186.75 an hour W of it right away but any thing not covered by Warranty hold on to your pocket book 4 Hours of labor was going to be $747 withch is $186.75 an hour WOW! I asked if thay could do better on the labor price and tyler said they could but he didnt note it on the ticket and i had to ask him about the price adjustment !! He changed it to what hes said he could but i had to ask!!! More

Gregg Young keeps u informed & gets ur service work done when promised. Very happy with all aspects of our experience with the dealership when promised. Very happy with all aspects of our experience with the dealership More

Oil change scheduled for 10am; ended up taking over 4 hours....at 3 hrs and 15 minutes, our Traverse had been overlooked, and wasnt even on the rack yet. Service department is very poorly managed. Did n hours....at 3 hrs and 15 minutes, our Traverse had been overlooked, and wasnt even on the rack yet. Service department is very poorly managed. Did not want lifetime oil changes/tire rotations, but they were placed onto the package anyway for our 2022 Traverse without permission. Now we are stuck with oil changes and tire rotations that take over three hours even though these are scheduled appointments with nothing but excuses given and no compensation offered. Will never buy here again, and likely just eat the money spent on prepaid service as to not have to waste more of our valuable time. Have received word from others with similar complaints about Gregg Young Chevy in Norwalk. Very disappointing...... Haven't heard about things being as bad at the other surrounding Gregg Young dealerships....just the one in Norwalk. Live and learn I guess. More

Great service every time I come in! Staff is super friendly, and very efficient. I will keep coming back! Staff is super friendly, and very efficient. I will keep coming back! More

Gregg Young Norwalk appreciates my business for purchasing cars and service. They are priced right and provide coupons and deals for being a valued customer. purchasing cars and service. They are priced right and provide coupons and deals for being a valued customer. More

We drove from California to Iowa. On a Saturday we realized we had a zero % oil life and fuel filter needed changed. Tyler got us in immediately ( we were staying in Indianola but the On a Saturday we realized we had a zero % oil life and fuel filter needed changed. Tyler got us in immediately ( we were staying in Indianola but the GMC dealer too busy to fit us in) Tyler fit us in no problem in Norwalk. We had a Tahoe Duramax Diesel. We were in and out in less than 2 hours. Very courteous friendly professional. I highly recommend this dealership and I live out of state More

I was given an inaccurate price quote. And then I was informed that the wiring harness was hardwired when the connectors were available in the first place. Lastly, there were wiring connec And then I was informed that the wiring harness was hardwired when the connectors were available in the first place. Lastly, there were wiring connectors left all over my driver floor. I do have pictures I can supply as well. More

I felt like the person I had talked to was not respectful at all, I had waited to pull up to be serviced and no one came out so I pulled in to the open garage door and the gentlemen who worked on my vehicle at all, I had waited to pull up to be serviced and no one came out so I pulled in to the open garage door and the gentlemen who worked on my vehicle and checked me in was not very customer friendly and instead reminded me I came at their busiest time and that it would take a hour and a half which was fine with me for the wait time because it was the only day I had a baby sitter and needed it to get done, after he checked me in the next lady he then went out and greeted her and told her where to come in and was super nice. I’m not sure what made him to chose to be catty towards me or not I’m not sure if it was because my race or what. Then after I checked out he still didn’t seem the friendliest and the overall experience he made me feel like he was annoyed with me which makes me never want to come back to Gregg young as I already severally deal with anxiety so that just made it so much worse. I don’t even think they didn’t a tire rotation on my car like I asked. But oh well I guess. More