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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.6
266 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 266 reviews

April 20, 2025

Knowledgeable salesman and friendly customer service 2nd vehicle will be back for another sometime in the future More

by mudstud6569
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Sullwold , Digital Air Strike
Apr 21, 2025 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our knowledgeable Salesman and friendly customer service at Gregg Young Chevrolet Norwalk. It’s fantastic that you chose us for your second vehicle, and we look forward to assisting you again in the future. If you ever need anything else, don't hesitate to reach out! Sincerely, Gary Burton – Managing Partner

April 18, 2025

I had a wonderful experience with them. This was my first time and my impression was the great customer service and that I was greeted with a smile and hello. I also liked the waiting room More

by CJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Apr 18, 2025 -

Gregg Young Chevrolet of Norwalk responded

Thank you, Carolyn! We greatly appreciate your kind words about your wonderful experience at Gregg Young Chevrolet Norwalk. We're thrilled to hear that our customer service left a positive impression on you, and that you enjoyed our waiting room amenities. We look forward to your return visit, and thank you for considering referring us to your friends. Safe travels and best wishes on your move! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

April 02, 2025

My contact at GREGG YOUNG was w/CHRIS on April 1st I came in w/being hopeful but w/not to much expectation However, as my visit today continued, I began to believe that maybe a deal for a new vehicle More

by LBABY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS&fFinance Officer , Digital Air Strike
Apr 02, 2025 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Chris at Gregg Young Chevrolet Norwalk. Congratulations on your new vehicle! It’s great to know that Chris could help make the process smooth and enjoyable for you. We appreciate your kind words, and we look forward to assisting you again in the future. Enjoy your new ride! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

April 01, 2025

had THE BEST experience with Gregg Young Chevrolet and the reason for that is Caleb Williams!!!! After working with the Acct Mgr Blake who has been so patient and listened to what I was looking for - when More

by TraciRice02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Williams - Sales
Apr 01, 2025 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for your wonderful review! We're thrilled to hear that you had the BEST experience with us at Gregg Young Chevrolet Norwalk, especially with Caleb and Blake. It's fantastic to know that Caleb's attentive nature and Blake's patience really made a difference in your car-buying journey for your Mitsubishi Outlander. We appreciate your referrals and look forward to welcoming you back anytime. Enjoy your new ride! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

January 27, 2025

Every one was helpful kind and respectful of customer's clean facility easy to talk to. More

by ds2734700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jan 28, 2025 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Gregg Young Chevrolet Norwalk. It's great to hear that our team was helpful, kind, and respectful, and that you found our facility clean and easy to navigate. We strive to create a welcoming environment for all our customers. We look forward to seeing you again! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

November 26, 2024

“Fantastic experience purchasing my new car! The team was professional, attentive, and addressed all my concerns promptly. They even went above and beyond by picking up the vehicle from my home More

by Yukon24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 27, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your kind words! We’re thrilled to hear about your fantastic experience at Gregg Young Chevrolet Norwalk. Our team strives to provide attentive service and ensure all your concerns are addressed promptly, and we're glad to see that reflected in your visit. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

October 27, 2024

Great service from Madelin, Max, and Dennis! They all seem to love their job and it shows More

by missylin3333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Oct 29, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Gregg Young Chevrolet Norwalk with Madelin, Max, and Dennis. Their passion for their work truly makes a difference, and we appreciate you recognizing their efforts. We look forward to assisting you again in the future! Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

October 27, 2024

Preston was very helpful and the rest of the staff were very helpful and friendly. They explained everything about the deal very clearly. More

by Ruth’s new car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Oct 29, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you, Ruth, for your wonderful review! We're thrilled to hear that Preston and our team provided you with a clear and friendly experience at Gregg Young Chevrolet Norwalk. We always strive to make sure our customers feel informed and valued. We look forward to seeing you again soon! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

September 20, 2024

Great mechanics and professional staff! Will keep taking my truck to Gregg Young as long as I have my truck! More

by Pwfoster43078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Sep 24, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful review! I'm thrilled to hear that you have had such a positive experience with our mechanics and staff at Gregg Young Chevrolet Norwalk. Your loyalty means a lot to me, and I look forward to continuing to serve you and your truck in the future! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

September 20, 2024

They loved selling me a brand new car, but now when it needs serviced they push you around. More

by nancycorrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Sep 24, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for sharing your experience with us. I understand your frustration regarding the service after your vehicle purchase. At Gregg Young Chevrolet Norwalk, we strive to provide excellent service at all stages of the customer relationship. I encourage you to reach out to me directly so we can address your concerns and ensure a better experience moving forward. Your feedback is valuable to us, and we appreciate you taking the time to share it. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

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