Gregg Young Chevrolet Inc.
Omaha, NE
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Last week my wife and I decided we needed new vehicles that were reliable. Neither one of us had ever purchased a new vehicle let alone two of them. After doing some research on what types and kinds of that were reliable. Neither one of us had ever purchased a new vehicle let alone two of them. After doing some research on what types and kinds of vehicles we wanted, we decided we still needed some questions answered. We had a phone conversation with Jonathan Gundersen at Gregg Young late Saturday afternoon. We gave him all of the particulars on what each of us wanted in our respective vehicles. This list included "must have" and "would like to have" for each of us. Jonathan was very attentive during our phone conversation and worked with our busy schedules to set up an appointment at the dealership three days later (Tuesday). When we got to the dealership at 6:00 pm we walked into the showroom and was greeted by a very professional office assistant. We met Jonathan and he took us over to the offices (cubicles) and talked with us about what Gregg Young was about. No pushing us to see cars right away, just some nice casual conversation for both parties to discuss what they hoped to achieve during the course of business. About 20-30 minutes later it was time to go look at what Jonathan had to show us. He absolutely wowed us with how spot on the vehicles were compared to what wanted. He went over my wife's vehicle first, a 2013 Chevy Traverse. He went bumper to bumper giving us the breakdown and answering my wife's questions. After the test drive, which was great because we talked the whole time. Not about the deal mind you, but about us and even about Jonathan. Next we went over my vehicle, a 2013 Chevy Sonic. Same thing, we continued our very personable conversation while I test drove the Sonic. We we got back to the dealership I thought I would be brought back to reality. My wife and I don't have the best of credit due to some untimely lay-offs, a chapter 13 bankruptcy that just got discharged, and medical bills. I was certain that we wouldn't be able to get either vehicle, or best case scenario only get my wife's vehicle. We went through the paperwork, answered questions, and gave them the documents we were asked to bring. We drove my wife's 2004 Oldsmobile Alero there so they looked it over for trade-in value purposes. We brought the title to both of our cars just in case, so Jonathan asked me some questions about my 2001 Chevy Impala. They offered great trade-in prices for both, without even seeing my vehicle. Jonathan then proceeded to the manager's office and came back with printouts breaking down our prices and our options. It was plain and simple and not filled with pressure to do one thing or the other. We made our choices and decided to see what happens next. What happened was we were told we were going to talk to Austin Jones in financing and he would work with their network of lenders to get us the best deal possible. I thought to myself, "This is not happening, something is going to go wrong". Nothing ever went wrong. The amount of paperwork that goes into buying one car is crazy enough, but we were buying two in one night. The team at Gregg Young was courteous, professional, and caring. They worked HARD to get us a reasonable and fair deal. And patient, let me tell you we got there at 6:00 pm and left at 11:00 pm with two new vehicles. I told Jonathan this, "I have a 17 year old son and a 14 & 13 year old daughters. You do right by us there is a potential for three more cars to roll off this lot. But if you mess up, I have no problem going somewhere else." I'll tell you what. I will never buy a car from another dealership as long as Gregg Young is in business and judging by the way they deal, I will never have to. Thank you Jonathan, Austin, James, and everyone else at Gregg Young for an unbelievable experience. Noah & Saundra More
John Gunderson was a wonderful salesman! Very knowledgeable, friendly, and easy to work with! I had a great experience with this dealership and highly recommend this dealership to anyone looking knowledgeable, friendly, and easy to work with! I had a great experience with this dealership and highly recommend this dealership to anyone looking for a new or used vehicle! More
This was positively the best vehicle purchasing expreience I have ever had. Jonathan offered the best service in a friendly and professional manner. I would recommend taht if you are looking for expreience I have ever had. Jonathan offered the best service in a friendly and professional manner. I would recommend taht if you are looking for a vehicle you should definitely contact Jonathan. More
They are quick to get your financing and cash your check----- VERY SLOW to order added accessories to be put on purchased vehicle- Hmmm- I have to wait TEN DAYS after financing was complete to get my check----- VERY SLOW to order added accessories to be put on purchased vehicle- Hmmm- I have to wait TEN DAYS after financing was complete to get my vehicle?? Not happy!! Purchased on Tuesday- they insisted on FedExing paperwork for financing (instead of waiting a couple of days til my husband got to town). They had financing COMPLETE on Friday am--- we were told we could pick up the vehicle-- Only to be told at closing time (via a voicemail) that said parts were not ORDERED Yet - so said vehicle is not ready to be picked up (knowing we are working on time constraint with getting said vehicle). So I am paying financing on a vehicle- and insurance (had to have that on Friday if picking up on Sat) for a vehicle sitting on their lot for another week while we await parts/installation!!!! NO- I am not happy and needing to purchase a second vehicle- I will NOT be returning to Gregg Young!!! Poorest service I have ever had----- REALLY??!!! A week later, financing done so the money is in their pocket, my personal check cleared the bank- but they can't order parts before this?! More
My husband and I were shopping around for a new vehicle. We didn't have much money to work with for a down payment and we needed our payments low as we have two children and live on a budget. I called aroun We didn't have much money to work with for a down payment and we needed our payments low as we have two children and live on a budget. I called around and visited several dealerships before I went to Gregg Young. A lot of the sales people were pushy and seemed to just want my money. They didn't seem to care about what I wanted or needed just and tried to rush me into a decision to get a paycheck. My husband and I went to Gregg Young and everyone there was friendly and patient. Jonathon Gunderson was our sale person and he was genuinely caring and attentive to our needs and wants. We didn't give him much to work with as our credit is not good and we needed low payments also. We really thought it would be hopeless and unlike other car dealers, Jon and the team there were honest with us upfront about our credit and our chances of approval. We spent the entire day at the dealership while Jon worked hard to get us a lender. He spent his entire day helping us and it seemed to mean more to him than just another car sale. We are very pleased with our vehicle, it is the nicest thing we have ever owned, all thanks to Jonathon and his team. Thank you so much Gregg Young Chevrolet and Jonathon Gunderson! We will definitely be coming back for our next vehicle! More
If anyone were to ask I would definitely recommend Jonathan Gunderson as the best sales associate that we have worked with! He was very knowledgeable on the information that we needed and wanted to kn Jonathan Gunderson as the best sales associate that we have worked with! He was very knowledgeable on the information that we needed and wanted to know and was willing to go to great lengths to get us in the car that we wanted. His words exactly, "I will fight for my customers, no matter the outcome." Jonathan did exactly that, we walked out with a 2013 Chevy Equinox and could not be more happy with the outcome. The best part is that he not only was there for us through the initial process, but he has since continued to help us in everything that we need whether it is a question about the car or even to customize to our liking. Choosing Gregg Young Chevy was the best decision we made!! Thank you Jonathan for all your help in getting us into this new car! More
Our experience purchasing a vehicle through Jonathan was the best I have ever had -- and I have purchased about 5-6 cars in my life. I always make my husband go with me because I hate dealing with the aggr the best I have ever had -- and I have purchased about 5-6 cars in my life. I always make my husband go with me because I hate dealing with the aggressiveness of the car salesmen, and how every 5 minutes they are trying to close the deal-- even when you don't even know yet what you want. On Saturday,my daughter and I stopped in to look for a new vehicle for her. We weren't sure exactly what we wanted, but we had a few ideas and thought we would just look. Jonathan approached us in the parking lot and right away from our initial conversation, we knew we had found the right salesman for us. We could tell right away that Jonathan cares about his customers-- not just the sale. He took the time we needed to sit down and go through a number of vehicles available which met our criteria. During this whole process, he genuinely was committed to finding the right vehicle for us. Not once did we feel pressured or pushed to buy something. Within probably 20 minutes, we had narrowed our search down to 3 vehicles which were all very good options. It was during the test drive that our daughter identified the right fit for her. Levi, in financing, was also very pleasant to deal with as well. He was very thorough and easy to work with. We drove away not only with a great vehicle, but with a great experience. When we need another vehicle, Jonathan will be the first person we call. We will definitely be telling our friends about this experience and referring them to Jonathan at Gregg Young when their need for a new vehicle arises. More
John made the experience of purchasing a vehicle a great one! Not only was he thorough, but was forth right and factual with knowledge of the entire vehicle!!! He took all pressure out in making the choice one! Not only was he thorough, but was forth right and factual with knowledge of the entire vehicle!!! He took all pressure out in making the choice to purchase. He was friendly and professional! And sincerely listened to me and my concerns and gave me the new Malibu of my dreams! Highly recommend anyone that purchases thru John Gundersen at Gregg Young, you'll be in the best hands of the car biz!!! Matthew of Omaha More
As noted above, my car buying experience with Gregg young and Jonathon Gunderson exceeded all expectations. Admittingly.... I am not an easy customer.... Jonathon Gunderson and his team worked to find the r and Jonathon Gunderson exceeded all expectations. Admittingly.... I am not an easy customer.... Jonathon Gunderson and his team worked to find the right truck, with the right options and of course the right price. Extremely fair in my trade in value as well as the invoice of my new Silverado. As compared to the "other dealerships" in the area, Jonathon quickly recognized my needs and made it happen in short order. Service after the sale is no exception, Jonathon and the Gregg Young team make it very easy to find the extra value in purchasing from Gregg Young Chevrolet. it is a definate my next car buying decision will go directly to Gregg Young and Jonathon Gunderson. More
I went to buy a Car however the requested price they had online was 14,900. They marked it up to 16992 and sold it too me claiming it had been discounted, when in fact they marked it up. I have returned it online was 14,900. They marked it up to 16992 and sold it too me claiming it had been discounted, when in fact they marked it up. I have returned it before the 3 day return elapsed and I am currently waiting to void contract with the deal all together. They do not honor the 3 day warranty! More