Gregg Young Chevrolet Inc.
Omaha, NE
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My experience with Gregg Young was an exceptional business event to say the least. I began my search for a car about two or three months before I committed to the make and model I was interested in. business event to say the least. I began my search for a car about two or three months before I committed to the make and model I was interested in. I had done business with Greg Young on two previous occasions so when I am back in the market I always stop by their lot first. No matter who had assisted me in the past, I drove away with a deal I was happy with and a business experience that was always outstanding. On this particular occasion, I wasn't quite ready to buy and I was only interested in getting a feel for a couple specific models, the Sonic and the Cruize. Upon entering the show room, I was immediately greeted with friendly professional staff. I was introduced to Jonathan Gundersen as the salesman to assist with my interest on this visit. I explained to Jonathan that right now I was just looking but did want to at least sit in the new Sonic to see if it would be a model I would like to keep on my list of possibilities. Jonathan was very polite and understanding of my desire to just look right now. I did mention that I was going to be looking at some other new models (Dodge Dart and Ford Focus among a few I wanted to look at) at other dealerships so I can narrow down the one(s) when the right time came. I felt absolutely no pressure from Jonathan during this interaction and I was very satisfied with the Sonic that he showed me. I mentioned that I was a month or two out from giving any serious action towards a purchase. Because of my past experience and how respectful Jonathan was, I told him I will check back with him when the time came. Jonathan and Gregg Young did keep in contact with me in the following week or so about my interest in having a closer look at things. Again, I mentioned I wasn't ready yet and to give me a couple months. They were courteous with respecting my need for more time. When the time came, I knew I had to visit with Jonathan again. I had already ruled out all the other makes and models and was really only interested in the Sonic. I did some searching on the internet to find the exact model style that I wanted and made a call to Jonathan. We arranged a date and time to test drive the Sonic and sit down to begin some general figures. At this time, I mentioned that we were a bit unhappy with our recent purchase of my wifes car just a couple months before from another dealership. I told him that if all goes well, there may be an opportunity for a double purchase in one deal for him. Jonathan and I did business together over the course of the next three evenings I think to work out a deal that could send him our two trade-ins in return for a fair price on two new cars. I had a strict budget I was going to stick to and I was key on sticking to it if we were to go with two new cars. I knew there was a solid chance that my goals were a bit unrealistic for getting a deal done but I wanted to see what they could do. I had chosen a 2013 Sonic and my wife had chosen a 2010 Civic so I knew that I may be just getting one car and I was prepared for that. Jonathan during this time had introduced me to Jason Roessner as the man working the numbers. Both men worked very hard to get both cars into my tight budget for such quality vehicles. Initially it just wasn't going to work. I was ok with that. Jason and Jonathan though wanted to keep trying to meet my goals. I didn't feel pressure at all during this time because I knew what I should expect and everyone continued with outstanding friendly professionalism. We went back and forth for a while and I was pleasantly surprised when the numbers finally met my budget. All in all I think Jonathan and I spent about 12hrs from beginning to end over the course of those three evenings to close the deal on two new cars. The courtesy from all involved was second to none in my book and the deal was one that, like I said before, I thought was not very realistic, but knowing my credit and experience on previous purchases I knew it was worth a shot and this team did it. Super job everyone! My wife and I are very happy with our vehicles and could not have asked for a better team to make a two vehicle deal with. The customer service did not end there either. I received follow up calls for a couple days to see if there was anything else they could help me with. There was a part of the deal that was a bit unusual, kind of a misunderstanding on both sides, which was a pending down-payment I was waiting on before the deal could be officially closed. Jason was so nice with acknowledging that he and I both had misunderstood one another about this little detail of the deal but I wanted to thank him for being patient as I waited for the last detail to be in my hands so I could give it to them. In a nutshell, go to Gregg Young and ask for Jonathan Gundersen and I doubt you will ever find a better staff to do business with after one hand shake. More
I am writing this review because my 2 daughters and I were looking for new vehicles for them. We set an appointment with John Gunderson. When we arrived we were met at the door by a very polite person wh were looking for new vehicles for them. We set an appointment with John Gunderson. When we arrived we were met at the door by a very polite person who had John paged to come to the show floor. John met us on the show floor and proceeded to take us outside to look at cars. My girls are very difficult girls to say the least, they take after their mother. John ran his butt off showing the girls several different cars. Once they finally made a decision they each went on a test drive. John went an extra step and brought back cold beverages for each of us. He even brought back the correct soft drink for each of us. That is how attentive he was to my family. Just by spending time with us walking around the car lot and listening he knew what are favorite drink was. He went the extra mile which is not common anymore. John spent 4 long hours with my girls getting them the deal of a lifetime. He even gave them a great deal on their trade ins that he had never seen. We greatly appreciate everything John did for us! The next time we purchase vehicles it will be with John. There was no pressure selling, it was like we were just hanging out with an old friend it was GREAT!! If anyone is looking for a car go see John Gunderson @ Gregg Young. He is the man that will get you the deal! More
Last week my wife and I decided we needed new vehicles that were reliable. Neither one of us had ever purchased a new vehicle let alone two of them. After doing some research on what types and kinds of that were reliable. Neither one of us had ever purchased a new vehicle let alone two of them. After doing some research on what types and kinds of vehicles we wanted, we decided we still needed some questions answered. We had a phone conversation with Jonathan Gundersen at Gregg Young late Saturday afternoon. We gave him all of the particulars on what each of us wanted in our respective vehicles. This list included "must have" and "would like to have" for each of us. Jonathan was very attentive during our phone conversation and worked with our busy schedules to set up an appointment at the dealership three days later (Tuesday). When we got to the dealership at 6:00 pm we walked into the showroom and was greeted by a very professional office assistant. We met Jonathan and he took us over to the offices (cubicles) and talked with us about what Gregg Young was about. No pushing us to see cars right away, just some nice casual conversation for both parties to discuss what they hoped to achieve during the course of business. About 20-30 minutes later it was time to go look at what Jonathan had to show us. He absolutely wowed us with how spot on the vehicles were compared to what wanted. He went over my wife's vehicle first, a 2013 Chevy Traverse. He went bumper to bumper giving us the breakdown and answering my wife's questions. After the test drive, which was great because we talked the whole time. Not about the deal mind you, but about us and even about Jonathan. Next we went over my vehicle, a 2013 Chevy Sonic. Same thing, we continued our very personable conversation while I test drove the Sonic. We we got back to the dealership I thought I would be brought back to reality. My wife and I don't have the best of credit due to some untimely lay-offs, a chapter 13 bankruptcy that just got discharged, and medical bills. I was certain that we wouldn't be able to get either vehicle, or best case scenario only get my wife's vehicle. We went through the paperwork, answered questions, and gave them the documents we were asked to bring. We drove my wife's 2004 Oldsmobile Alero there so they looked it over for trade-in value purposes. We brought the title to both of our cars just in case, so Jonathan asked me some questions about my 2001 Chevy Impala. They offered great trade-in prices for both, without even seeing my vehicle. Jonathan then proceeded to the manager's office and came back with printouts breaking down our prices and our options. It was plain and simple and not filled with pressure to do one thing or the other. We made our choices and decided to see what happens next. What happened was we were told we were going to talk to Austin Jones in financing and he would work with their network of lenders to get us the best deal possible. I thought to myself, "This is not happening, something is going to go wrong". Nothing ever went wrong. The amount of paperwork that goes into buying one car is crazy enough, but we were buying two in one night. The team at Gregg Young was courteous, professional, and caring. They worked HARD to get us a reasonable and fair deal. And patient, let me tell you we got there at 6:00 pm and left at 11:00 pm with two new vehicles. I told Jonathan this, "I have a 17 year old son and a 14 & 13 year old daughters. You do right by us there is a potential for three more cars to roll off this lot. But if you mess up, I have no problem going somewhere else." I'll tell you what. I will never buy a car from another dealership as long as Gregg Young is in business and judging by the way they deal, I will never have to. Thank you Jonathan, Austin, James, and everyone else at Gregg Young for an unbelievable experience. Noah & Saundra More
John Gunderson was a wonderful salesman! Very knowledgeable, friendly, and easy to work with! I had a great experience with this dealership and highly recommend this dealership to anyone looking knowledgeable, friendly, and easy to work with! I had a great experience with this dealership and highly recommend this dealership to anyone looking for a new or used vehicle! More
This was positively the best vehicle purchasing expreience I have ever had. Jonathan offered the best service in a friendly and professional manner. I would recommend taht if you are looking for expreience I have ever had. Jonathan offered the best service in a friendly and professional manner. I would recommend taht if you are looking for a vehicle you should definitely contact Jonathan. More
They are quick to get your financing and cash your check----- VERY SLOW to order added accessories to be put on purchased vehicle- Hmmm- I have to wait TEN DAYS after financing was complete to get my check----- VERY SLOW to order added accessories to be put on purchased vehicle- Hmmm- I have to wait TEN DAYS after financing was complete to get my vehicle?? Not happy!! Purchased on Tuesday- they insisted on FedExing paperwork for financing (instead of waiting a couple of days til my husband got to town). They had financing COMPLETE on Friday am--- we were told we could pick up the vehicle-- Only to be told at closing time (via a voicemail) that said parts were not ORDERED Yet - so said vehicle is not ready to be picked up (knowing we are working on time constraint with getting said vehicle). So I am paying financing on a vehicle- and insurance (had to have that on Friday if picking up on Sat) for a vehicle sitting on their lot for another week while we await parts/installation!!!! NO- I am not happy and needing to purchase a second vehicle- I will NOT be returning to Gregg Young!!! Poorest service I have ever had----- REALLY??!!! A week later, financing done so the money is in their pocket, my personal check cleared the bank- but they can't order parts before this?! More
My husband and I were shopping around for a new vehicle. We didn't have much money to work with for a down payment and we needed our payments low as we have two children and live on a budget. I called aroun We didn't have much money to work with for a down payment and we needed our payments low as we have two children and live on a budget. I called around and visited several dealerships before I went to Gregg Young. A lot of the sales people were pushy and seemed to just want my money. They didn't seem to care about what I wanted or needed just and tried to rush me into a decision to get a paycheck. My husband and I went to Gregg Young and everyone there was friendly and patient. Jonathon Gunderson was our sale person and he was genuinely caring and attentive to our needs and wants. We didn't give him much to work with as our credit is not good and we needed low payments also. We really thought it would be hopeless and unlike other car dealers, Jon and the team there were honest with us upfront about our credit and our chances of approval. We spent the entire day at the dealership while Jon worked hard to get us a lender. He spent his entire day helping us and it seemed to mean more to him than just another car sale. We are very pleased with our vehicle, it is the nicest thing we have ever owned, all thanks to Jonathon and his team. Thank you so much Gregg Young Chevrolet and Jonathon Gunderson! We will definitely be coming back for our next vehicle! More
If anyone were to ask I would definitely recommend Jonathan Gunderson as the best sales associate that we have worked with! He was very knowledgeable on the information that we needed and wanted to kn Jonathan Gunderson as the best sales associate that we have worked with! He was very knowledgeable on the information that we needed and wanted to know and was willing to go to great lengths to get us in the car that we wanted. His words exactly, "I will fight for my customers, no matter the outcome." Jonathan did exactly that, we walked out with a 2013 Chevy Equinox and could not be more happy with the outcome. The best part is that he not only was there for us through the initial process, but he has since continued to help us in everything that we need whether it is a question about the car or even to customize to our liking. Choosing Gregg Young Chevy was the best decision we made!! Thank you Jonathan for all your help in getting us into this new car! More
Our experience purchasing a vehicle through Jonathan was the best I have ever had -- and I have purchased about 5-6 cars in my life. I always make my husband go with me because I hate dealing with the aggr the best I have ever had -- and I have purchased about 5-6 cars in my life. I always make my husband go with me because I hate dealing with the aggressiveness of the car salesmen, and how every 5 minutes they are trying to close the deal-- even when you don't even know yet what you want. On Saturday,my daughter and I stopped in to look for a new vehicle for her. We weren't sure exactly what we wanted, but we had a few ideas and thought we would just look. Jonathan approached us in the parking lot and right away from our initial conversation, we knew we had found the right salesman for us. We could tell right away that Jonathan cares about his customers-- not just the sale. He took the time we needed to sit down and go through a number of vehicles available which met our criteria. During this whole process, he genuinely was committed to finding the right vehicle for us. Not once did we feel pressured or pushed to buy something. Within probably 20 minutes, we had narrowed our search down to 3 vehicles which were all very good options. It was during the test drive that our daughter identified the right fit for her. Levi, in financing, was also very pleasant to deal with as well. He was very thorough and easy to work with. We drove away not only with a great vehicle, but with a great experience. When we need another vehicle, Jonathan will be the first person we call. We will definitely be telling our friends about this experience and referring them to Jonathan at Gregg Young when their need for a new vehicle arises. More
John made the experience of purchasing a vehicle a great one! Not only was he thorough, but was forth right and factual with knowledge of the entire vehicle!!! He took all pressure out in making the choice one! Not only was he thorough, but was forth right and factual with knowledge of the entire vehicle!!! He took all pressure out in making the choice to purchase. He was friendly and professional! And sincerely listened to me and my concerns and gave me the new Malibu of my dreams! Highly recommend anyone that purchases thru John Gundersen at Gregg Young, you'll be in the best hands of the car biz!!! Matthew of Omaha More