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Gregg Orr Cadillac of Hot Springs

Hot Springs, AR

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185 Reviews

4555 Central Ave

Hot Springs, AR

71913

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185 Reviews of Gregg Orr Cadillac of Hot Springs

January 08, 2018

Purchase of my first Cadillac Wonderful experience working with sales consultants Frank and Rachael at Orr Cadillac! They were helpful, knowledgeable, and never pressured us!! We More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael, Franklin Smith
Jan 12, 2018 -

Gregg Orr Cadillac of Hot Springs responded

Thank you Sandi for the wonderful feedback.

December 30, 2017

Danial Mann Nice young man He took very good care of us. He did what he said he would do when he said he would do it More

by Zimmer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Mann
Feb 06, 2018 -

Gregg Orr Cadillac of Hot Springs responded

Thank you so much!

December 30, 2017

Hassle free 😊 Our purchase with Daniel was hassle free and convienent. Everything was as promised. The Cadillac XT5 is a beautifulI vehicle and I would recommend More

by Mom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mann
Jan 03, 2018 -

Gregg Orr Cadillac of Hot Springs responded

Thank you for the feedback!

December 29, 2017

Great experience Everything was made super easy on us and everyone there was very helpful in getting us into a car. I would recommend them to anyone looking for new or More

by Waltersm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Smith, Daniel Mann
Jan 03, 2018 -

Gregg Orr Cadillac of Hot Springs responded

Thank you!

December 23, 2017

Used car purchase I lucky to have a wonderful salesman by name Daniel Fitzpatrick He gave me a superb service from test drive to preparation of paperwork to finance dep More

by Simeon Okoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Mann or Daniel Fitzpatrick, Daniel Fitzpatrick
Dec 29, 2017 -

Gregg Orr Cadillac of Hot Springs responded

Thank you!

December 14, 2017

Great Customer Service Great customer service and easy going, down to earth salesman. We look forward to working with them again in the future when the time comes. More

by Ck30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Mann
Dec 29, 2017 -

Gregg Orr Cadillac of Hot Springs responded

Thank you so much.

December 12, 2017

Very friendly great customer service When I went to Orr Cadillac I was looking for anything I could get i had 0 money down and after a quick credit check they brought me a list of ca More

by Mikedow13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Smith, Mike Williams
Dec 14, 2017 -

Gregg Orr Cadillac of Hot Springs responded

We were happy to get to work with you. Thank you for becoming part of the Orr family.

December 07, 2017

Bad experience from beginning. Steven Hanke, salesman, said whatever he thought we wanted to hear to get deal closed then didn’t uphold his word. Service was horrible, kept vehicle More

by Ermoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Eastwood , Steve Hanke
Dec 29, 2017 -

Gregg Orr Cadillac of Hot Springs responded

Hi , we're very sorry about your recent experience at our dealership. We would love to learn more about it, if you could please email us at csi@greggorrcompanies.com and a corporate customer service representative will be in contact with you shortly. Or you may call 903-223-4100 and ask for Customer Service Monday-Friday 8-5. Thank you for your feedback.

December 06, 2017

There is no better. It’s hard for me to put into words just how courteous and understanding the entire team at Orr Cadillac was during our lengthy trade in process. They More

by Mistymistylynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Mann
Dec 14, 2017 -

Gregg Orr Cadillac of Hot Springs responded

Thank you so much!

December 05, 2017

Very Pleasant and Thorough Vehicle Purchasing Experience My wife and I were planning on trading our vehicle for a newer model as well as for one that was a little more user friendly for her than our current More

by Don and Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Williams
Dec 14, 2017 -

Gregg Orr Cadillac of Hot Springs responded

That is fantastic to hear, Thank you both very much for being part of the Orr family.

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