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Gregg Orr Cadillac of Hot Springs
Hot Springs, AR
185 Reviews
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185 Reviews of Gregg Orr Cadillac of Hot Springs
June 10, 2018
The best!!! Josh, Shaun, MIke and all at your dealership made this experience enjoyable, quick, and totally unstressfull. This is the second Jeep I’ve bought fro Josh, Shaun, MIke and all at your dealership made this experience enjoyable, quick, and totally unstressfull. This is the second Jeep I’ve bought from Gregg Oor Cadillac. We’ll be back! More
by davidreid
Verified CustomerEmployees Worked With
Mike Williams
Helpful June 08, 2018
Fix oil leak Excellent diagnostics and problem solving. One of the best service centers I have ever experienced. Mike Damron Special kudos to Matt Perry and Excellent diagnostics and problem solving. One of the best service centers I have ever experienced. Mike Damron Special kudos to Matt Perry and Rob de la Cruz More
by MIKEDAMRON
Employees Worked With
Matt Perry, Rob de la Cruz
June 07, 2018
Very professional . I have used Gregg Orr for all my automotive needs for 15 years. The program of Three oil changes and fourth change Free is a over all 25 percent sa . I have used Gregg Orr for all my automotive needs for 15 years. The program of Three oil changes and fourth change Free is a over all 25 percent savings. More
by JPWRUN
Employees Worked With
James Rollins
May 30, 2018
Great Experience - First Oil Change After Purchase Orr continues their strong track record of striving to exceed expectations. An excellent experience all the way around, from arrival to departure. If Orr continues their strong track record of striving to exceed expectations. An excellent experience all the way around, from arrival to departure. If this is any indication of future service (and I have not reason to believe otherwise), I may have to change my mind about having service done at the dealership. Thanks for a wonderful experience and I'll definitely see you in the future. More
by STAPLGR
Employees Worked With
James Rollins
May 29, 2018
great and quick Always friendly and work done promptly. Waiting area user friendly. Frequent updates on finish time. Vehicle always washed and cleaned. All employe Always friendly and work done promptly. Waiting area user friendly. Frequent updates on finish time. Vehicle always washed and cleaned. All employees encountered have been customer friendly. More
by GILLISONLAW
Employees Worked With
Alan Winkle
May 29, 2018
Oil change and checkup The service is great and the receptionists are always polite and informing. The only complaint I could even slightly give is the speed of service. The service is great and the receptionists are always polite and informing. The only complaint I could even slightly give is the speed of service. More
by DERIC.OWENS
Employees Worked With
James Rollins
May 25, 2018
Austin in the service department Austin went above and beyond to help me get my CTS touch screen repaired. Awesome fast service and coat of replacement. Ty Austin!! You are the BEST! Austin went above and beyond to help me get my CTS touch screen repaired. Awesome fast service and coat of replacement. Ty Austin!! You are the BEST! More
by PDYER0000
Employees Worked With
Austin
May 24, 2018
Timely service by competent reps. Very courteous, professional service in front office. Service provided in a timely manner; however, refused car wash was done and car returned wet! Very courteous, professional service in front office. Service provided in a timely manner; however, refused car wash was done and car returned wet! Also, one tire underinflated after installation of new set. More
by avadean32
Employees Worked With
Perry, Austin
May 23, 2018
Excellent sales. Service department poor Excellent sales people although service department really needs some major help also did not stand behind guarantee to pay referral fees after I was r Excellent sales people although service department really needs some major help also did not stand behind guarantee to pay referral fees after I was referred by family members More
by PATRICKB1733
Employees Worked With
Alan Winkle
May 22, 2018
Chip in grill after service My husband brought our vehicle in to get the oil changed and they washed our vehicle and the grill in the front came back with a chip in it. My husba My husband brought our vehicle in to get the oil changed and they washed our vehicle and the grill in the front came back with a chip in it. My husband called to let the dealer know and someone was supposed to call him back he waited all day and never received a call back so he called the dealer back and they stated they would need to look at the chip. I look at my vehicle daily because it sits in our garage and the chip in the grill was not there prior to the visit there...before any service I will be taking photos of my vehicle because we paid to much to have it damaged....although the chip is small I want it repaired! I trust you all to fix the issue. However, the response of no one calling back is not customer friendly service and If the issue is not resolved I will make the next contact which is the corporate office. More
by TY03JJ08
Employees Worked With
Robert Hortman
