Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Greg May Honda - Service Center

Waco, TX

4.6
1,881 Reviews
Call Service Center (254) 420-4740

1,881 Reviews of Greg May Honda - Service Center

Sort by
October 23, 2021

I came in to get an oil change and the gentleman who helped me was both kind and respectful. More

by tgvance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hale
Report | Print
October 23, 2021

Excellent service. Always friendly and professional. Christina is always courteous and helpful in explaining things to me. More

by Charley Garrison
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 22, 2021

Sales manager was rude and did not resolve issue for a $50 oil change. Made the customer feel as though he had given free oil changes previously instead of communicating the maintenance package had been c More

by ruth
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Fedro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Greg May Honda responded

Hi Ruth! I personally listened to the sales manager speaking with you, and there was not a hint of rudeness present in his voice. He explained to you how you purchased a pre-owned vehicle which happened to have the previous owner's maintenance package still in effect when you came in the two previous times and received oil changes at no cost to you. You did not purchase a maintenance package when you purchased the vehicle and were not entitled to any free oil changes. You received two oil changes on someone else's dime, so it sounds like you got a pretty sweet deal.

Oct 22, 2021 -

ruth responded

As I stated your salesperson Andy communicated oil changes were included with the sale up to 48,000 miles.

Oct 22, 2021 -

Greg May Honda responded

All of your professionally trained sales staff, who hold customer satisfaction to the highest standard, know Honda does not include any complimentary maintenance. Each customer signs a "we owe" if there was anything promised at the time of sale, and we will happily honor anything stated on that form. All we need is a copy of your "we owe" or a copy of the maintenance plan you purchased in the business office at the time of sale.

Oct 22, 2021 -

ruth responded

Arguing over $56.00 that could impact any future customer interactions is your thing, not mine. Hence, I paid you. My perceptions stand, thank you for your input.

Oct 22, 2021 -

Greg May Honda responded

Thank you for you input.

October 22, 2021

ALWAYS a great experience!!Thank You Greg May Honda and Staff for your excellent service!! More

by WALLYPEREZ32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
Report | Print
October 21, 2021

Excellent service, when over my vehicle addressed all of my problems. Allan and Christina were great!! More

by anngmhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
Report | Print
October 21, 2021

Excellent service. Very courteous and interested in getting my vehicle attended to as soon as possible More

by SHANNONSOWDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
Report | Print
October 21, 2021

I am very pleased with Greg May Honda customer service. They are quick to help !!! More

by CRYSTALWEAVER882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
Report | Print
October 20, 2021

Excellent service. Very courteous and interested in getting my vehicle attended to as soon as possible. More

by billiewhaley2014@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 19, 2021

I called with a dead battery, service said come in in and took care of it. It was a Saturday and very busy. I am very grateful More

by mslyssa66
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hale
Report | Print
October 19, 2021

The whole process was very painless and quick. I would certainly come back in the future. More

by hrj40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hale
Report | Print
1
...
92
93
94
...
189