Greg May Honda - Service Center

Had to pay again for a bad tire purchased 23 weeks ago, since Honda couldn’t find the leak. Neither did they returned the old tire they couldn’t find the problem Vj since Honda couldn’t find the leak. Neither did they returned the old tire they couldn’t find the problem Vj More

As always service center was professional, and helpful in explaining services performed on my vehicle. explaining services performed on my vehicle. More

Excellent diagnostics with top rate communication of needs for service. Courtesy. Integrity. Attention to deyail . needs for service. Courtesy. Integrity. Attention to deyail . More

Purchasing the Accord at Greg May Honda was a great experience. I was able to purchase the vehicle totally remotely and virtually, which included trading in a vehicle. They held the vehicle for over 2& experience. I was able to purchase the vehicle totally remotely and virtually, which included trading in a vehicle. They held the vehicle for over 2&1/2 weeks until I was able to drive down to pick it up. Mr. Lawrence Matthys is a great communicator and awesome to work with. More

As usual the service team did an excellent job in servicing my 2008 Honda Odyssey. Is like a timex, takes a licken and keeps on ticking... servicing my 2008 Honda Odyssey. Is like a timex, takes a licken and keeps on ticking... More

Had a great experience as always. Job was done on time and service was great. Job was done on time and service was great. More

Tire pressure was low. Found out there was a nail in my tire. Thank goodness for tire warranty! Found out there was a nail in my tire. Thank goodness for tire warranty! More

Always ready and on time When I call and speak with Christina she always makes sure our car is ready when she promised Christina she always makes sure our car is ready when she promised More

My issue is more with the Honda brand but I also learned that the service team can’t see all info in the app scheduler and then has to confirm details with the consumer. This can be challenging when there a that the service team can’t see all info in the app scheduler and then has to confirm details with the consumer. This can be challenging when there are multiple issues and annoying when it is repeat issues like the one I have had with the infotainment system since the first year I had the brand new car. I’ve had so many issues with my 2019 Pilot and it doesn’t appear that the account history can accurately depict that for the service rep. In addition, I was told upon arrival that my gps system/clock was not working due to an issue with the antenna possibly having a broken seal, maybe from a car wash, and the repair cost was $1,000+ as my car is past 60k miles. This is ridiculous and a representation of the poor quality of this car and your brand. My husband googled some possible fixes, related to the battery and fixed the issue in about 10 minutes. Also, the staff didn’t seem to understand what option is available due to the infotainment issues in terms of retribution. While my car is having speaker crackling again, they’re not able to call in a special mechanic because the system doesn’t show any error codes—-another flaw in your system. All of this has created such a frustrating experience to the point where I want to get rid of the car and never purchase a Honda again (this is my 3rd one). More

Purchased new Ridgeline. Excellent service from both J.R. and John. It was a very easy and enjoyable purchase experience. Excellent service from both J.R. and John. It was a very easy and enjoyable purchase experience. More