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Greg May Honda - Service Center

Waco, TX

4.6
1,884 Reviews

1,884 Reviews of Greg May Honda - Service Center

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August 04, 2023

I really appreciate the orderly way you bring the vehicles in and out. I believe the service writer Christine is amazing she always has a smile and is very friendly. She treats everyone like a friend More

by BILLYEARY696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

They were very prompt and efficient. very friendly and helpful and did everything in a timely matter. More

by david@gregmayhonda.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

Great experience all around. The trade is process was seamless and the team is very professional and friendly. Will shop again at Greg May. More

by heatherene2006
Recommend Dealer
Yes
Employees Worked With
Tony Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Dropped our car off the night before our tire replacement and alignment and was offered a loaner car. Now everything seems to have gone well. No problems to report. More

by MKNIEHAUS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

It was awesome my truck is doing good thank you I be letting y’all work on my truck More

by stoley3853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

SO CONVENIENT TO BE ABLE TO DROP MY VEHICLE OFF ON A SATURDAY FOR SERVICE. EVERYONE WAS SO NICE AND KNOWLEDGABLE More

by trentfedrogmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Rosati
July 22, 2023

Very satisfied with the service I received. Friendly folks and appreciated the popcorn while I waited. More

by terithrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Came in for an alignment and two front tires. The rears had already been done previously. I asked about dropping off our Pilot in the afternoon before the day of my appointment. I was offered the More

by MKNIEHAUS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Our lifetime warranty we bought with them, they don’t have any records. We are very concerned and frustrated. More

by evelji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Binner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Fedro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank May
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Rosati
Jul 18, 2023 -

Greg May Honda responded

We're sorry to hear about your experience and hopefully we will be able to clarify. Greg May Honda has been in business since 1995 and at no time have we ever offered a lifetime warranty. It's possible that you were scammed by a third party company who contacted you by mail or phone and misrepresented themselves as being associated with Greg May Honda, or American Honda Motor Company. We keep both digital and paper records of all of our extended service agreements so they can be referred to when needed, but at no time have offered a lifetime warranty.

Jul 18, 2023 -

evelji responded

I purchased extended warranty at the dealership and write a check to them.

Jul 19, 2023 -

Greg May Honda responded

As stated, Greg May Honda has never offered a "lifetime" warranty, and on August 15, 2013, you purchased a 6 year or 100,000 mile warranty. Due to time your warranty expired on August 15, 2019. Your warranty was located in our archives, where they are stored once they have expired.

July 17, 2023

their service was great and on time loved it, they seat how othe were going to do,and did it all.. More

by mikregard48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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