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1,883 Reviews of Greg May Honda - Service Center
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October 10, 2023
I get good service, but the wait time is not was was estimated. Oil change was estimated to be under and hour and I was at the dealership and hour and forty minutes. estimated. Oil change was estimated to be under and hour and I was at the dealership and hour and forty minutes. More
by katelyncdean
Verified CustomerEmployees Worked With
October 07, 2023
The recall service at Greg May was very smooth. Scheduled the appointment and we've received multiple reminder emails. Drop off and pick up was smooth. Scheduled the appointment and we've received multiple reminder emails. Drop off and pick up was smooth. More
by ktihi
Employees Worked With
October 04, 2023
No hassle, super easy to work with! Everything was good to go when we picked up the vehicle. Everything was good to go when we picked up the vehicle. More
by lafeaarsvold
September 29, 2023
I made an appointment on a Monday 9:39 AM. The earliest appointment I could get was on Thursday at 12:30 PM. I heard nothing from the service department until Friday at 4:30 PM. One of the The earliest appointment I could get was on Thursday at 12:30 PM. I heard nothing from the service department until Friday at 4:30 PM. One of the reasons I took my car in was for the brakes. The brakes needed parts. The parts needed could not be received until Monday. My car was finally ready at 12:33 PM on Monday. This appointment process and the length of time it took to contact me after the drop off my vehicle at the appointed time is too long for me. This is not the first time it has taken so long to get work done on one of my vehicles here. Also, the air intake hose was disconnected on my car. It had been knocked loose 3 oil changes prior and has been a problem when the oil has been changed since. Two of my last 3 oil changes were at Greg May, so they should have been aware that they caused the problem. My last oil change was done by someone else because I didn't have time for the appointment process. It cost me $155 to have the hose reconnected --- all because of something I felt like they caused. The car is a 2007 Accord with 134k miles. I a 2003 CRV with 240k+ miles and a 2006 Civic with 120k+ miles. So, with the age of the vehicles, we are in the market for something new. I like to have my vehicles serviced at the dealer. Considering the decline in service at Greg May the past few years -- especially the difficulty in getting an appointment and the length of time I have to leave my vehicle -- I am leaning greatly toward not getting another Honda. More
by WMFCUDON
Employees Worked With
September 27, 2023
I think this dealership is a ripoff! I don't want to talk about it!! I WILL NEVER GO BACK!!! I don't want to talk about it!! I WILL NEVER GO BACK!!! More
by TNOBLES1702
Employees Worked With
September 26, 2023
I had a great and wonderful experience at Greg May Honda dealership in Waco, Texas! dealership in Waco, Texas! More
by SA_ROADRUNNER98
Employees Worked With
September 25, 2023
David was very helpful. He made sure the air filter was changed as I requested. He made sure the air filter was changed as I requested. More
by BSMITH0813
Employees Worked With
September 20, 2023
The customer service was great and I like how they took care of me while I was there care of me while I was there More
by BILLYEARY696
Employees Worked With
September 20, 2023
It was a great time spent the did the work i requested in a very timely manor. a very timely manor. More
by mikregard48
