Greg May Honda - Service Center

Quick response to service needs The services needed were performed in less time than originally estimated. I needed a ride to my home and then back to the dealership. The driver was The services needed were performed in less time than originally estimated. I needed a ride to my home and then back to the dealership. The driver was polite and obeyed all traffic laws. More

service is great service is always timely and we appreciate it because we drive 70+ miles for the servicing of our vehicle. We never have issues after our maintenance service is always timely and we appreciate it because we drive 70+ miles for the servicing of our vehicle. We never have issues after our maintenance is performed. More

Good service but face mask weren’t being used The service was good and fast. BUT, did notice that 90% of the staff did not have face mask on their faces. Some had them pulled down on there neck. The service was good and fast. BUT, did notice that 90% of the staff did not have face mask on their faces. Some had them pulled down on there neck. Also, they have social distance signs, but they weren’t doing it. During these times it very important that we follow these simple steps to protect you and the customers. If customers don’t see the employees wearing mask, they aren’t. We had our mask on. More

Tune up Took my car in for the big tune up, the $750 one, the one I have been dreading, but mileage was getting close to 105,000, so I took the plunge. Besid Took my car in for the big tune up, the $750 one, the one I have been dreading, but mileage was getting close to 105,000, so I took the plunge. Besides, I plan on keeping my CR-V for a year or so. They didn't have one of the parts needed, so they contacted me and offered me a loaner car! Amazing! Got to pick up my car the next day. More

What Family and Customer Service Is All About I have been in Waco, Texas since January of 2019 and have set my sights on Greg May Honda ever since I moved here to have mine and my wife's vehicles I have been in Waco, Texas since January of 2019 and have set my sights on Greg May Honda ever since I moved here to have mine and my wife's vehicles serviced only at Honda. I can honestly say I have made the right choice in choosing this dealership. They treat you like family more than just a customer in service and in sales! Trey is my go to Service Advisor whenever I need my vehicle serviced. He is personable, friendly, and knows what customer service is about! Also props to his superior, Trent Fedro, the Service Manager. I have loved every interaction I had with him. Personable, outgoing, and takes care of his employees. So much so, that I hope to join the team and work under Trent one day soon! Also shoutout to JR Nugent in the sales department. I have been talking to him often when waiting for my vehicle to be serviced, and he is very easy going, personable, and really cares about making sure you get into the right car at the right payment rather than just worrying about a sales quota or just getting you into a car. I will be buying my next Honda from this gentleman later this year or early next. Really quality guy! More

Great job by these guys. Great communication. Awesome customer service. They kept me in the loop on the issues they found with my car and fixed it fast and got my car back to me within the day!! customer service. They kept me in the loop on the issues they found with my car and fixed it fast and got my car back to me within the day!! More

The service department was excellent for getting my vehicle repaired. But I wasn’t confident in my vehicle so we chose to exchange for a newer one. vehicle repaired. But I wasn’t confident in my vehicle so we chose to exchange for a newer one. More

Nice people.greatservice .thanks .very helpful customer service nice driver to drop home and came quick to pick me up in a nice ac oddsey service nice driver to drop home and came quick to pick me up in a nice ac oddsey More

I have had three service visits since the first of the year. All the staff at Greg May have been very efficient, friendly and professional. year. All the staff at Greg May have been very efficient, friendly and professional. More

Service and the service department was wonderful..However I was shocked to see the employees not social distancing on the showroom floor. At least they should wear a mask when in close proximity of one anoth I was shocked to see the employees not social distancing on the showroom floor. At least they should wear a mask when in close proximity of one another. More