Greg May Honda - Service Center

As usual, Greg May Honda exceeds expectations. Service quality - Outstanding, Service representatives - personable, courteous professional, outstanding service, The General Manager also returns my phon quality - Outstanding, Service representatives - personable, courteous professional, outstanding service, The General Manager also returns my phone calls promptly, and is always responsive and ready to help and resolve any issues. Great organization. More

The staff were very kind and helpful. It was my first time at the establishment since I bought the car, and they treated me with respect. time at the establishment since I bought the car, and they treated me with respect. More

Greg Mag Honda hash friendly people, good service, and clean place. I will come back. The service girl is helpful and knowledgeable about her job. clean place. I will come back. The service girl is helpful and knowledgeable about her job. More

Allen was amazingly helpful, knowledgeable, and conscientious. He took the time to explain the problem, why it was a problem, and why the recommended fix would resolve the issue. Then he ensured th conscientious. He took the time to explain the problem, why it was a problem, and why the recommended fix would resolve the issue. Then he ensured the technician took the appropriate time and care to yield the perfect result. More

Very good only your labor very high thanks very fast service but you need more Employees in service side more employees thanks have nice day service but you need more Employees in service side more employees thanks have nice day More

Attentive and courteous each time I visit the service center. Everyone had their masks on and it made me feel safe. Will always bring my HRV here for service. center. Everyone had their masks on and it made me feel safe. Will always bring my HRV here for service. More

Overall, the dealership is pretty solid. The free shuttle rides to and from work have been clutch. Service prices are fair, but the service times are hit-or-miss. Recently, it took less than an hour to get a rides to and from work have been clutch. Service prices are fair, but the service times are hit-or-miss. Recently, it took less than an hour to get a full oil change, air filter replaced, and tires rotated. Fantastic. But there have been two occasions when service took over two hours for an oil change and tire rotation, which is longer than it would have taken to get the same service performed at Valvoline, driven over to Discount Tire, and gotten the tires rotated that way. One-stop service shouldn't take longer than two stops, especially when service is scheduled ahead of time. More

Every time I bring my car in for service I have people who listen to me, problem solve, explain what the car needs and give it excellent service who listen to me, problem solve, explain what the car needs and give it excellent service More

I went in for an oil change. I had signed-up for the shuttle home, but I was told it would only take 45 minutes to an hour, so I waited. An hour-and-a-half later they called me, not because my car was r shuttle home, but I was told it would only take 45 minutes to an hour, so I waited. An hour-and-a-half later they called me, not because my car was ready, but to inform me about $2,600 in minor repairs and maintenance that needed to be done. They had the parts for most of it and could start right then, and give me a shuttle ride home. Mind you, my car is running perfectly. I declined and said no, I was already running late and could not spend $2,600 on maintenance on an 8-year-old vehicle right before the holidays. They said ok, it would be about 10 more minutes while they put oil in my car - the whole reason I went their to begin with. What had they been doing for the first hour-and-a-half? Apparently looking for other things to get me spend to money on. Another 20 minutes later my vehicle was ready. I had enough points so that the oil change was free, which is why this reviews gets 2 starts instead of one. But I will not be back. More

Excellent service, good problem solving, prompt response, flexible scheduling, good interaction, tech explained problem so I could understand it, showed me how to use keypad more effectively flexible scheduling, good interaction, tech explained problem so I could understand it, showed me how to use keypad more effectively More