Greg May Honda - Service Center

Good customer service. Service reps were nice and took care of my needs. There is not much else to say about my experience at this service dept. care of my needs. There is not much else to say about my experience at this service dept. More

The shuttle service makes it convenient to drop my vehicle and return to work while maintenance gets completed. I also appreciate that they are willing to work with me to keep maintenance services rea vehicle and return to work while maintenance gets completed. I also appreciate that they are willing to work with me to keep maintenance services reasonably priced. More

Greg May Honda is the best dealership in Central Texas! The service department takes excellent care of their customers, and Christina is awesome! I highly recommend Greg May Honda! The service department takes excellent care of their customers, and Christina is awesome! I highly recommend Greg May Honda! More

Great experience at that location.When I got there they Great experience at that location. When I got there they started doing the work. Great customer service I don't wait long. They gave a list about Great experience at that location. When I got there they started doing the work. Great customer service I don't wait long. They gave a list about the services that the car need soon. More

The white guy at the maintenance desk with the glasses was very pleasant both times I came to get my car checked. I did not get his name, but he need to be recognized for excellence service. was very pleasant both times I came to get my car checked. I did not get his name, but he need to be recognized for excellence service. More

The representative had more than she could handle. I do not appreciate having so many additional services recommended without knowing the price of each service. I was planning a trip so I wanted my car in not appreciate having so many additional services recommended without knowing the price of each service. I was planning a trip so I wanted my car in good shape. Over $2,000 - really! My car had to left overnight. Trouble finding me a loaner car since I live out of town. I had trouble getting staff to return my phone calls in a timely fashion. More

Christina was very patient, helpful and friendly. The service was fast and well done. They even offer a free shuttle within Waco! I would recommend this place to anyone. service was fast and well done. They even offer a free shuttle within Waco! I would recommend this place to anyone. More

Did not perform service I paid for- this is the 2nd time this has happened at this dealership. I paid to have routine maintenance and tires rotated and the past two service visits they attempted to hand th this has happened at this dealership. I paid to have routine maintenance and tires rotated and the past two service visits they attempted to hand the car off to me without rotating the tires. Unbeknownst to them, I know the markings on the wheels and always check before leaving the dealership. I understand this could happen once, but twice! Looks like an intentional miss for this dealers service department. Lots of money to be made for no service if this is routine for them. Very disappointing since this is the only Honda dealer within 50 miles. More

Good service in a reasonable time. Definitely recommend Greg May Honda. Trey gave the names and phone numbers to brome with the remaining issues and Waco Auto Glass was one. Brian was terrific. Greg May Honda. Trey gave the names and phone numbers to brome with the remaining issues and Waco Auto Glass was one. Brian was terrific. More

I was new to using the Roadside Assistance program and Trey guided me appropriately. The tow showed up, took my vehicle to the dealership, it was assessed and determined that a new tire was needed. One po Trey guided me appropriately. The tow showed up, took my vehicle to the dealership, it was assessed and determined that a new tire was needed. One point - I wish Trey would have updated us on the process. We waited at the dealership for awhile and heard nothing. I suspect it took awhile for a mechanic to xxxxx the tire to determine if they could patch the tire. However, compared to other dealership experiences this one was a lot better. Thank you. Patricia Jacobson More