Greg May Honda

Liars We’re brand new here to wake up, took our car in to have an oil change, I’ve always run Honda oil in the bottle and advise the service Adviser to pl We’re brand new here to wake up, took our car in to have an oil change, I’ve always run Honda oil in the bottle and advise the service Adviser to please run only on the oil, We also needed a vehicle inspection I asked service writer to please have that done first so we could get the car registered here in Texas after couple of hours I called and they said the car is almost done. When we went to pick up the car The service advisor told me when I asked regarding the oil that he personally carried the oil back there to the mechanic. After talking to the mechanic I found out they did not use bottled oil but use their oil in their drums. After talking with the service writer he would not look me or my wife in the face. Not a very good first impression. Doubt I would be taking my car back there More

AVOID this Place...Better go to bigger dealers nearby cities This place is a rip off. You will get the worst deals on cars. They will try to force you into buying the vehicle, make you sign that form for credit This place is a rip off. You will get the worst deals on cars. They will try to force you into buying the vehicle, make you sign that form for credit check and financing and will keep running your credit history even after you are gone. And after their efforts you dont buy right then and there, the manager comes from in their and scolds you. I took a chance even after my friends told me to avoid the place and had a very bad experience. I got better car for less than half the APR they were giving me from outside, also the car price difference was over 3,500$. Also if you go to them after buying from any other dealer, the staff is extremely rude to you, I am going to write about them to HONDA as well. More

Bait n switch, yo-yo scams, breach of contract, u name it! great Crips they promise that payments will be a certain amount and then pop something called smart pay that not only obligates you to pay every two great Crips they promise that payments will be a certain amount and then pop something called smart pay that not only obligates you to pay every two weeks but you pay extra to pay early charge for warranties that are necessary and not reveal all Carfax and implied an existing warranties Greg May will ruin your credit sell your loans and take thousands of dollars out of the deal More

Disgusted and Fed-up! Their technicians are incompetent. Just as incompetent and unprofessional as their service manager, Jim Little. Most repairs are done wrong or they Their technicians are incompetent. Just as incompetent and unprofessional as their service manager, Jim Little. Most repairs are done wrong or they damaged something in the process of trying to fix the existing problem. Most repairs by them has taken us 3 - 4 replacement parts and repair trips each time. We have had our van in their service shop at least 24 times in 10 months! At least half of the repairs were due to their negligence AND NEVER DO THEY APOLOGIZE for the inconvenience. New parts don’t consistently break down unless they were installed incorrectly. When our van needed a new rack and pinion they put in a NON-OEM part that made a knocking sound when you made a slow turn to the right. We were never asked if we were okay with them putting in a non-oem rack!!! It took them replacing the rack 4 times from leaks in a 10 month period before they eventually put in an OEM rack. Finally the knock is gone and the rack isn’t leaking!!! Their service department is unscrupulous and the technicians they hired are inept. WARNING: taking your vehicle their will cause you health problems along with high blood pressure! More

How are they in business still???? Believe all the bad reviews you read in here. I could relate to almost every one of them!!!!! After 9 months and over a dozen trips back and forth i Believe all the bad reviews you read in here. I could relate to almost every one of them!!!!! After 9 months and over a dozen trips back and forth into the service department the knock sound from the front end could not be diagnosed from them. Sure, the car was in an accident prior to our purchasing our 2010 Odyssey EX-L. We drove the van for 4 years with no knocking sound. Two strut mount replacements and a new knuckle and it still makes a knocking sound when you turn the steering wheel to the right. Now they want to blame the subframe. We will get someone else to figure it out. Thanks but no thanks. Also, it's awesome when you talk to Allan, one of their best service advisors, on a Wednesday, while they have your car and then a week later still nothing back from him!? More

Not good Pat Scheumack Bought 2 cars from him. Last one when through 3 battery's in last than 2 year.I had to pay 170.00 for the last one because l was out of town. They wil Bought 2 cars from him. Last one when through 3 battery's in last than 2 year.I had to pay 170.00 for the last one because l was out of town. They will not reimburse me. The car had a short in it. Took car back to them to fix it but they couldn't. Took the 2015 Fit to Cloe Bay and they found the problem and fixed it. I would like my money back. More

Incomplete and rushed service This dealership closes at 3 pm on Saturdays. I made an appointment online for 1 pm, and was told when I arrived they may not be able to complete all t This dealership closes at 3 pm on Saturdays. I made an appointment online for 1 pm, and was told when I arrived they may not be able to complete all the service needed on my car due to the fact they close at 3 pm (the services my car needed were listed on my appointment request, but they never said anything about not being able to complete them all when I made my appointment). They called me at 2:30 and said everything was done and good to go. After paying and going through the stack of paperwork they give you, I noticed multiple "red" ratings on the diagnostic test they did on my car. None of these issues were communicated to me when I picked up my car up. The entire experience was rushed, and it felt like they just wanted to close up shop and go home. I've never heard of a car dealership service center closing at 3 pm on a Saturday. I have used multiple Honda dealerships across the country, and this is the only one that closes so early. Now I'm searching for a reputable place to take my car yet AGAIN in order to address the "red" issues Greg May Honda found. More

Backstabbers, liars, deceitful awful place. Worst place ever. I bought a used BMW 335i there after three days of having the car the engine blows a piston and after taking it back to the dealersh Worst place ever. I bought a used BMW 335i there after three days of having the car the engine blows a piston and after taking it back to the dealership, they told me they would send it off and have it checked. They loaned me a car and after going through four different loaners and getting updates they told me that they would take care of it. After TWO AND HALF MONTHS LATER out of the blue they tell me that they are not going to fix my car. They waited so long to tell me they were not going to fix it that my car has been sitting at a mechanic shop for two months before they told me anything. I will NEVER take my business there again. My lawyer told me that they just got over a lawsuit for the same the reason, the only thing different was that it was a camero that ended up in a personal injury. NEVER GO HERE!!!! More

Liars and/or incompetents They did not fix my car but they don't mind keeping what I paid them. They have no desire to fix their screwup, either. They won't see another cent fr They did not fix my car but they don't mind keeping what I paid them. They have no desire to fix their screwup, either. They won't see another cent from me. More

2 1/2 hr wait for oil change, WITH appt We purchased our Honda Odyssey new from this dealership 7 years ago. Initially we had great service, then we moved away, and a year ago we moved back We purchased our Honda Odyssey new from this dealership 7 years ago. Initially we had great service, then we moved away, and a year ago we moved back to the area. Either the service here has nosedived or there is an inverse correlation between the age of your vehicle and the service provided.... I needed a routine oil change. I made an appointment which I had to cancel, and thereafter twice tried to get it done (once by first making an appointment, the other by just showing up at a given time; both methods at the dealer's prompting). Both times the wait was too long & they recommended that I make an appointment for a later date, which I did. Again, this appointment was made at their prompting to "avoid a long wait" (with 2 kids in toe) and to avoid having to use the courtesy shuttle (which I told them I had no problem using). They said the oil change usually takes "about an hour." Today, the kids and I appeared for our 8:45 AM appointment. There were long lines of vehicles out the door., but I took heart knowing I had an appointment... Ha!!! 2 1/2 hours later they finished.. At the two hour mark we asked about a courtesy shuttle and were told "it's not here...." Any mom who sits with young kids at appointments understand the predicament. I would gladly have taken the shuttle home immediately (and left the van there all day) had that been offered or an expected long wait explained. Neither happened. Moreover, I was told I need four new tires soon. It has brand-new top-of-the-line Michelin tires that are less than three years old on it. And this van only ever has been serviced by a dealer.... Customer service matters. We plan to upgrade our van soon. It won't be here. Goodbye Greg May Honda. More