Greg Lair Buick GMC
Amarillo, TX
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Purchased a 2022 Denali from them last year for 85k. They low balled on my trade (2021 Silverado High Country 2500hd with 13k miles). As I wanted the new truck and there weren't many available within 50 They low balled on my trade (2021 Silverado High Country 2500hd with 13k miles). As I wanted the new truck and there weren't many available within 500 miles I accepted their trade offer of 65k. This year I had planned on returning to Greg Lair to purchase a loaded 2023 Sierra Denali 2500hd. I was told that they would only give 65k for my 85k truck. That was the KBB estimate for a vehicle in fair condition. My truck is at least in the very good category. Before they made me an offer for my trade they requested details about what type of options my trade had including the type of engine. Shouldn't they have all the details on my trade already? After all they sold me truck new 11 months ago. I guess they don't keep records. The sales advisor also strongly suggested that I go with one of the financial institutions they use and I quote, "I make a little money if you use one of them, 3 or 4 hundred dollars more". Long story short, I came across a near identical truck and I received a signed and written trade offer of $74,500 for my trade. $9500 more than Greg Lair offered. I will be picking up my new truck tomorrow from the other dealership. I felt like I was more than fair with Greg Lair this time around. I didn't demand they match the other dealerships offer. I politely ask if the could come close. It's sad because I drove over 400 miles to purchase my last truck from Greg Lair and bragged them up to everyone I talked to. .............and this is the way they treat their customers? Never again Greg Lair! More
Just to update everyone on what type of vehicles these clowns sell, I just changed my oil at there recommended mileage on the Greg lair window sticker (in a 19 GMC AT4). It was the first time after purcha clowns sell, I just changed my oil at there recommended mileage on the Greg lair window sticker (in a 19 GMC AT4). It was the first time after purchasing it and there wasn’t any oil on the dipstick. It was so low I’m surprised the motor didn’t lock up while driving it; you need to be careful having these xxxxxxxx service your vehicle or if you’re purchasing a used vehicle you needs to take it to a trusted mechanic that can verify they aren’t selling you a poorly maintained vehicle. We purchased this truck used. The finance department ran our credit four times, They were informed prior to running credit we could get 2.99% apr though our bank but insisted on running it and only was able to get us 3.8% apr and expected us to take it. They don’t detail used cars and sell them as is, also the don’t fill gas tanks before turning the vehicle over after purchase. We were going to pick up the truck but with the financing issues we had to cancel that trip to finance through our bank with took another credit check and they still insisted on charging us for the delivery fee. That don’t use credit unions for financing; they only use their “approved banks” and rumor has it they get kick backs for having ppl finance through their “approved banks”. They really lowball trades, their lifetime Warrenty isn’t worth the xxxxxxxx this dealership put us through. More
Curtis Spencer Is The Guy!!! I dealt with Curtis when purchasing a certified used vehicle online. Curtis was very professional, EXTREMELY knowledgeable about the vehicle, and unde I dealt with Curtis when purchasing a certified used vehicle online. Curtis was very professional, EXTREMELY knowledgeable about the vehicle, and understood what it took to make the deal. I must say, this is the BEST dealership I have ever dealt with! Rex Brewer in the service department is a super nice guy as well and will go the extra mile to assist you with whatever you might need. More
Succinct and honest - great service department I just became of this website and I want everyone to know that salesperson J.P. Gwinn, Greg Lair sales staff, is the go to guy if you need a car. The I just became of this website and I want everyone to know that salesperson J.P. Gwinn, Greg Lair sales staff, is the go to guy if you need a car. The service department is outstanding and prompt. Thanks for restoring my faith in car dealerships. I'm the most skeptical person in the world and I'm not personal friends with any of these folks. Go to Greg Lair for a great deal! More
Purchase a new vehicle Jeff Brunson did an excellent job helping me in the process of purchasing my vehicle. He was very informative and patient with me and did a great j Jeff Brunson did an excellent job helping me in the process of purchasing my vehicle. He was very informative and patient with me and did a great job explaining the vehicle I chose and he went to extra lengths to make my experience very pleasant. I will always go back to Greg Lair for future purchases. Thank you, Sherry Robinson More
Back to Red Traded with Jeff and the staff for a new Sierra, the deal was fair and the staff was superb from the demonstration of the vehicle to the extra effort Traded with Jeff and the staff for a new Sierra, the deal was fair and the staff was superb from the demonstration of the vehicle to the extra effort in securing the best rate of finance. This was my first purchase with the Greg Lair dealership but not my last, they have earned my business! Thanks I love my new truck. More
Purchased new GMC 2500HD Pickup from J.P. Gwinn J.P. Gwinn was excellent to deal with and not the typical car salesman. He was not pushy, answered all of our questions and helped us locate the righ J.P. Gwinn was excellent to deal with and not the typical car salesman. He was not pushy, answered all of our questions and helped us locate the right pickup to meet our needs. His follow up and customer focus was outstanding. We interfaced with several folks at Greg Lair (J.P,, Doug, and Ralph) and all were very friendly and professional. Rex Brewer and the entire Service Department Team prepared and delivered our truck. It's definitely a shop that we will use for future service. Very knowledgeable employees! Thanks, Joe & Lynette Godfrey More
Worth the drive I was in the market for either a Buick Rendezvous or a Buick Rainier. I searched thru 6 different web sites and found a 2006 Rendezvous at Greg Lair B I was in the market for either a Buick Rendezvous or a Buick Rainier. I searched thru 6 different web sites and found a 2006 Rendezvous at Greg Lair Buick/GMC on a number of those sites. I did check on a couple of others as well. Two dealers never called back. From my first call to Greg Lair, the staff was courteous and helpful. I worked with Jeff Brunson on the phone and arranged to come down from Denver to look at the car. Jeff even picked me up at the airport. The car was clean, presented well, and drove like a Buick should. I've already passed his card on to a few friends of mine in Denver. The entire staff helped in making this a very pleasurable experience. More
BRAXTON GAINES BOUGHT A NEW CAR YESTERDAY. BRAXTON GAINES WAS SUPER AND I DROVE AWAY IN A NEW CAR WITHIN A COUPLE OF HOURS SATISFIED. WAS HELPFUL IN EVERY WAY AND W BOUGHT A NEW CAR YESTERDAY. BRAXTON GAINES WAS SUPER AND I DROVE AWAY IN A NEW CAR WITHIN A COUPLE OF HOURS SATISFIED. WAS HELPFUL IN EVERY WAY AND WORKED HARD TO GET ME THE DEAL I WANTED More