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Greenwich Ford
Greenwich, NY
76 Reviews
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76 Reviews of Greenwich Ford
April 12, 2025
*BUYER BEWARE* Just a PSA regarding Greenwich Ford. A few weeks ago, I hit a pothole that caused damage to a vehicle I purchased at Greenwich Ford. When I purchased the vehicle, I purchased an extende A few weeks ago, I hit a pothole that caused damage to a vehicle I purchased at Greenwich Ford. When I purchased the vehicle, I purchased an extended warranty. I reached out to them to see if the damage would be covered. While my guess was that it wouldn't be covered, I had seen references from people regarding this issue with my model of vehicle that had been covered by Ford. And so I emailed them, explaining the situation and including a picture. They requested that I bring the car in so they could determine how much, if anything would be covered under the warranty. My wife dropped the car off and when she picked it up, they charged us a $200 "diagnostic fee" just to tell us that damage by a pothole is not covered as it is considered an act of God. This is something that could have been disclosed without a visit to Ford "for a diagnosis". And no fee for diagnosing this was ever disclosed to me. It is a shame that Greenwich Ford does business in this fashion. I do NOT recommend that anyone does business with a company that engages in such shady practices. More
by blwells45
Employees Worked With
Jessica Sloan
April 02, 2025
Jay did a great job at meeting my needs and must-haves in a new truck (my first), and in showing me the ins and outs of the Bronco Big Bend. Dan and Lou both did an amazing job at structuring my payments an a new truck (my first), and in showing me the ins and outs of the Bronco Big Bend. Dan and Lou both did an amazing job at structuring my payments and the term, making sure that I understood everything, including the extended warranty, which I feel much better about taking, just for peace of mind. Knowing I'm driving away feeling better about my purchase, makes me want to come back, and tell everyone I know about Greenwich Ford. Thanks again guys! More
by Chillis90210
Employees Worked With
Jay, Dan, Lou
March 24, 2025
Wonderful experience! The team at Greenwich Ford went above and beyond. We will be buying our next car from them as well!! The team at Greenwich Ford went above and beyond. We will be buying our next car from them as well!! More
by Aly W
Employees Worked With
Jimmy, Lou, Mike - the whole team was great!
February 20, 2025
Had a fantastic experience with Jay S. Went to look at a car and within 2 hours I drove it home. He was very helpful and answered all our questions and gave fantastic suggestions. He took Went to look at a car and within 2 hours I drove it home. He was very helpful and answered all our questions and gave fantastic suggestions. He took the time to sit with me in the car to show me all it's wonderful features..Jay goes above and beyond for you. if your looking for a car or truck stop in and ask for Jay , you will not be disappointed! More
by Christiedow
Employees Worked With
Jay S
