Greenway Nissan Of Brunswick

Greenway My name is Heather Nettles and I and my husband bought a 2017 Buick Encore from Greenway Nissan Brunswick Ga on Sept 9, 2022 Had it about a day and it broke down on me with my grandchildre husband bought a 2017 Buick Encore from Greenway Nissan Brunswick Ga on Sept 9, 2022 Had it about a day and it broke down on me with my grandchildren with me in the car!! It had to be towed back to the dealership. A few days later they said it was gonna be a while for my car to be ready so I insisted on a loaner car while I wait on it. They gave me a loaner Ford Mustang convertible that a few days later broke down in me twice. Minor stuff but twice in a few days. Took it back after too wouldn’t go up and they gave me a Dodge Charger to drive that also broke down on the way home just a few hours after getting it. Then they sent me home with a New Dodge Charger for the hassle. Then about a couple weeks later told me to come get my car it was ready. So drive two hours to pick it up. Had it four days 4 days and it started running extremely HOT wouldn’t hold water and it was coming out the tailpipe so we called them told them it needed to be picked up, they said no drive it to us and we will check it out. So we took it back and they ran one test on it and said it tested fine but we needed to take it to a Chevy dealership filled five gallon jugs in our trunk and sent us away with the car. My husband is a ex mechanic and told them it was a blown head gasket they said we have to take it to a Chevy dealership period so we left to go take it there and we’ll it broke down on the way. Blew up!! Called the dealership again told them what was happening they said we , yes us has to have it towed to the Chevy dealership so we paid $500 to have it towed to George Moore Chevy on Altantic to eventually find out it was blown the motor was blown. I notified everyone at the dealership everyone non stop and basically was told it’s not their problem. Granted 1: they added three different warranties on the vehicle that we had no clue they added. 2: the $17,000 turned out to be 29,000 when we got our paperwork nothing was as agreed. 3: they put the car in my name with me not having no ga is no ga drivers Lise be no ga address and no income since 2007. none. They fraudulently lied about it all. Tried at that point to get them to just cancel the whole contract and issue our refund and they laughed at me. I tried so many times to get them to make it right with no response back. Everyone stopped talking to me at that point. So I called the finance company and sent all this info , all the text, all the voicemails, all the receipts, all the fraud and told them where to pickup the car!! I wasn’t paying another dime. Not even make the first payment yet. I also sent them all the BBB reviews on this dealership and all the fraud that they are doing to fiancé company’s and to people mostly our military in the Kings Bay Area. Look it up on the reviews. I stuck to my word and left it there. Everyone was told where the car was and to pick it up at that point. After nine months of dealing with the finance company the Contract was CANCELED AND THE CAR PAID IN FULL. CLEARED!! It was canceled back dated the day it was signed like it didn’t even happen. Now the general manager name KP ordered the accountants to NOT REFUND MY DEPOSIT. If the contract was voided and cancelled who has my deposit who?? Pocketed it. $3000 they are keeping and lieing about. I have major health problems and have missed so many appointments and treatments with my specialist and my drs because of not having transportation. In top of that due to the stress of it all my husband had a minor stroke and been out of work for 4 months with no pay. If you look up the reviews on BBB and their websites you will see they are screwing a lot of people innocent people a lot of military families. I was told they have 150 lawsuits going on and “good luck to me”. Well I showed you this stubborn, determined, redhead doesn’t give up. I got the contract cancelled and I will get my deposit back!! Stop the fraud stop horrible management of this company and all the ru More

These people are a joke. They flat out lie to you. Advertise one price and act like your stupid for questioning that they are going back up to MSRP. Price should be advertise They flat out lie to you. Advertise one price and act like your stupid for questioning that they are going back up to MSRP. Price should be advertised price plus tax, tag, and title fees. They tried to add an extra $8k. Do not play their games. Crooks in my opinion. Plus they told me for excellent credit their rates at 16%. That is insane!!! They said you have to go thorough their credit department to get the best price. I would never buy a car, house anything for 16%. I hate that I wasted my time with this poor excuse of a dealership. More

I would give them a 0 star if that is possible. They lie, cheat & the truth is not in them Stay away from Alex! He has held every job in there. Should be fired. Customers hate him. For a reason. 3x They lie, cheat & the truth is not in them Stay away from Alex! He has held every job in there. Should be fired. Customers hate him. For a reason. 3x I have given them permission to run my credit 1x. They ran it 6x then 8x. DO NOT GIVE THEM PERMISSION TO RUN YOUR CREDIT. I gave specifics on do not run through, they ran it 8x to the do not Banks’s each time. They don’t listen. Your car will have all kinds of dealer charges added at the end. My daughter was totally screwed too. But she bought the car. More

Great sales rep, horrible finance manager. After a fair amount of negotiating and deciding, I agreed to purchase a used Volvo that had been on their lot for some time. The sales rep, was g After a fair amount of negotiating and deciding, I agreed to purchase a used Volvo that had been on their lot for some time. The sales rep, was great and at 72 years old, I have dealt with a lot of sales reps. We shook hands and I made the agreed upon downpayment. Long story short, when I got to the finance manager, things turned upside down: he was gruff, unprofessional, and, as a psychologist, I would say seemed a bit egotistical/narcissistic. When just about to complete the deal, he reneged on a significant part of the negotiation. the sales rep seemed mortified and, to his credit, apologized profusely. I immediately asked for my down payment to be refunded and left with an acrid taste in my mouth. A finance manager, it would seem, understands finances. Long story short, at last check, the car is still on the lot. Greenway is not worth the trip.. More

Horrible Dealership! 55 days and no title paperwork filed. The truck broken down 8 miles after purchase. Then it broke down again a month later. Most of my paperwork wasn 55 days and no title paperwork filed. The truck broken down 8 miles after purchase. Then it broke down again a month later. Most of my paperwork wasn't on the thumb drive like it was suppose to be. Finally got the Bill of Sale 2 months later. The selling price was different. They ignore phone calls and all the voicemails are full. I left with a no working Truck and don't have the extended warranty paperwork. Truck was full of German roaches, Lawsuit is pending. More