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Greenway Nissan Of Brunswick

Brunswick, GA

Overview
Employees
Reviews
Vehicles
4.3
1,135 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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231 Chapel Crossing Rd

Brunswick, GA

31525

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Showing 1,135 reviews

February 24, 2024

Got battery replacement Showed yup early for appointment and was taking care if in very timely manner More

by imazi99
Recommend Dealer
Yes
Employees Worked With
Megan
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Feb 24, 2024 -

Greenway Nissan Of Brunswick responded

It's great to hear that your battery replacement appointment went smoothly and that you were taken care of promptly, even though you arrived early. Providing timely service is always our goal. If you have any other automotive needs or questions in the future, feel free to reach out. Thank you for choosing our services!

February 23, 2024

Very accommodating, great customer service. The service representative on duty was my main contact and she was excellent! More

by cynthia.clayton
Recommend Dealer
Yes
Employees Worked With
Don't remember her name, but she was onsite at 8:30 AM on 02/21. She was kind, confident, helpful and kept me informed.
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Feb 24, 2024 -

Greenway Nissan Of Brunswick responded

I'm thrilled to hear about your positive experience with our customer service and the excellent assistance provided by the service representative. We aim to be accommodating and provide top-notch customer service to all our clients. Thank you for sharing your feedback, and if you ever need anything else, don't hesitate to reach out. We appreciate your business!

February 23, 2024

Danielle was very professional and knowledgeable. She explained everything to me in complete detail and answered all my questions and concerns. I appreciate her! More

by jaypanek
Recommend Dealer
Yes
Employees Worked With
Danielle Baggett
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Feb 23, 2024 -

Greenway Nissan Of Brunswick responded

Jay, we're glad to know Danielle was able to provide you with a detailed and professional service at Greenway Nissan of Brunswick. Thanks for your kind words!

February 22, 2024

Customer service was excellent. Had my car by the end of the day Excellent car of my car when I got it back More

by dbrophy20
Recommend Dealer
Yes
Employees Worked With
Danielle
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Feb 22, 2024 -

Greenway Nissan Of Brunswick responded

We're glad to know you had an excellent experience with our team at Greenway Nissan of Brunswick! It's great that your car was ready by the end of the day. Thanks for sharing this positive review!

February 22, 2024

Vary helpful and keeped me updated Gave details on what was wrong with my car and also keeped me updated with tat More

by JAZZYROCHELLE
Recommend Dealer
Yes
Employees Worked With
Danielle
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Feb 23, 2024 -

Greenway Nissan Of Brunswick responded

We appreciate your feedback! It's great to know that our team at Greenway Nissan of Brunswick was able to provide you with the detailed updates and assistance you needed.

February 22, 2024

Excellent customer service. Danielle went above & beyond to make sure I had quality service. More

by VJNICH
Recommend Dealer
Yes
Employees Worked With
Danielle
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Feb 23, 2024 -

Greenway Nissan Of Brunswick responded

It's great to hear that Danielle took such great care of you! Thank you for choosing Greenway Nissan of Brunswick and for sharing your experience. Safe travels ahead!

February 13, 2024

Very professional. Very friendly. I would be excited to visit them again and trust them with my auto repair. More

by geraldinegrandberry
Recommend Dealer
Yes
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Feb 14, 2024 -

Greenway Nissan Of Brunswick responded

Geraldine, we're delighted to know you had a positive experience with our team at Greenway Nissan of Brunswick. We look forward to assisting you again in the future!

February 10, 2024

Very rude staff members that answer the phone, Asked to talk to the sales manager and they all said they were the sales manager. Also tried to contact the owner, Ben Shelby but I guess he does not exist. I More

by Ronald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Mattar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Chelbi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tianna Hope
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Greenway Nissan Of Brunswick responded

I'm truly sorry to hear about your negative experience with our dealership. This is not the level of service we strive to provide to our customers, and I apologize for any frustration or inconvenience this has caused you. Your feedback is extremely valuable, and I assure you that we take it very seriously. I understand your disappointment with the handling of your inquiries and the lack of assistance provided by our staff members. I will personally investigate this matter and address it with our team to ensure that appropriate actions are taken to improve our customer service. Regarding your request to speak with the sales manager or contact the owner, I apologize for any confusion or difficulty you experienced in reaching the appropriate person. I assure you that we do have a sales management team, and our General Manager is indeed Ben. It's possible that there was a miscommunication or oversight in connecting you with the right individuals. Please know that we value your business and would like the opportunity to make things right. If you would be willing to discuss your concerns further and provide more details about your experience, I would be happy to assist you personally or connect you with someone who can address your concerns effectively. Once again, I apologize for the disappointment and frustration you've experienced. We are committed to resolving this matter and restoring your faith in our dealership. Thank you for bringing this to our attention.

February 09, 2024

Did not complete the services requested. Interactions with personnel was less than professional. Likely will get service elsewhere in the future. More

by Tndav
Recommend Dealer
No
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Feb 24, 2024 -

Greenway Nissan Of Brunswick responded

I'm sorry to hear about your less than satisfactory experience. It's disappointing when services are not completed as requested and when interactions with personnel are not professional. It's completely understandable that you might consider seeking service elsewhere in the future. If you decide to provide feedback to Greenway Nissan about your experience, it could potentially help them improve their services for future customers. If you need any assistance or have any further questions, feel free to let me know.

February 04, 2024

Danielle was very professional, patient, explained service in detail that I could understand And willing to walk me through the process of checking out More

by CAWALDROP
Recommend Dealer
Yes
Employees Worked With
Danielle
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Feb 05, 2024 -

Greenway Nissan Of Brunswick responded

We're glad to know that Danielle was able to provide you with a detailed and patient service here at Greenway Nissan of Brunswick. We appreciate your feedback, it's always great hearing about our team's professionalism! Have a great rest of your day!

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