Greenway Mazda - Service Center

AWESOME ! The two ladies in the service department were awesome! They Got my car in and out of there fast, hassle free! The prices are very reasonable and they The two ladies in the service department were awesome! They Got my car in and out of there fast, hassle free! The prices are very reasonable and they have great attitudes. HIGHLY RECOMMEND! More

Lack of integrity Came in for a recall fix and oil change. I had a coupon from this same dealer that offered Free Lifetime oil changes. "FREE Lifetime Oil Changes. Don' Came in for a recall fix and oil change. I had a coupon from this same dealer that offered Free Lifetime oil changes. "FREE Lifetime Oil Changes. Don't forget that as a thank you for purchasing your new Mazda from Greeneater Mazda you receive FREE Lifetime Oil Changes". Instead of honoring the coupon, both the Service Manager and the General Manager refused to recognize the offer. Instead, both blamed the previous owner and Mazda directly for having erroneously mailing out the coupon. The GM said that he did not feel obliged to honor the previous owners coupon. He also claimed that even if Mazda was responsible for the error that they would also not honor the certificate. Mazda, what do you have to say? I say "false advertising" and/or bait and switch. Is this what I can expect from Mazda and its dealers going forward? Perhaps I have bought my last Mazda. More

Unorganized Had an appointment but they took people who did not before me. What was the purpose of the appointment? Going to parkway Mazda where I purchased. Had an appointment but they took people who did not before me. What was the purpose of the appointment? Going to parkway Mazda where I purchased. More