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Greenway Mazda - Service Center

Houston, TX

4.9
210 Reviews
Call Service Center (832) 356-1000

210 Reviews of Greenway Mazda - Service Center

Sort by
July 12, 2023

Courteous professional thoughtful friendly informative respectful and polite. I am a repeat customer and my present automobile is my third Mazda. More

by Mhials@swbell.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Greenway Mazda responded

Thank you for the review! We appreciate your business and hope to see you again at Greenway Mazda!

July 11, 2023

The service was great, checking out took too long. My car was ready for at least 20 minutes before I could check out. More

by BBOMBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Greenway Mazda responded

Thank you for the review. We appreciate your feedback and hope to have the opportunity to assist you again down the road.

July 01, 2023

The service was fast and completed to my satisfaction. My service advisor greeted me promptly and was friendly. I was kept apprised of the status of my vehicle throughout the process. More

by Lomonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Branch
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Jul 03, 2023 -

Greenway Mazda responded

Thank you for the positive review! We're glad to hear that our team at Greenway Mazda provided top-quality service. We appreciate your business!

June 28, 2023

A great experience servicing my vehicle. Chris Branch was very helpful and proactive in communicating with me along the way. Thanks. More

by Mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Branch
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Jun 28, 2023 -

Greenway Mazda responded

Mike, thank you for the great review! We're so glad to hear that Chris provided excellent service and kept you informed throughout the process. We appreciate your business and hope to see you again at Greenway Mazda!

June 24, 2023

Not having parts to repair car is disappointing. Uber option for pickup and return is a fantastic service. More

by Kim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Eason
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Greenway Mazda responded

Kim, thank you for sharing your feedback. We apologize for any inconvenience caused by the unavailability of parts to repair your car. However, we're glad to hear that you found our Uber option for pickup and return to be a fantastic service. We take note of this and be sure to report back to our team to improve our processes moving forward. If there's anything else we can assist you with, please let us know. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

June 20, 2023

The service department at Greenway Mazda is very friendly and they completed the service in short time. I will definitely go back the next time I need service. More

by TexasMazda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE MARTINEZ
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Jun 21, 2023 -

Greenway Mazda responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Mazda. Safe travels!

June 20, 2023

Tony in the Service Department was very knowledgeable and helpful and made a point to offer a free car wash with the service. He also gave me a fairly accurate estimate of how long the service would take. More

by TexasMazda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Report | Print
Jun 21, 2023 -

Greenway Mazda responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Greenway Mazda!

June 20, 2023

Great dealership and service always. Very professional and friendly staff. Also, very clean and attractive dealership. More

by Clotus1000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio and Sean
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Jun 20, 2023 -

Clotus1000 responded

I highly recommend Greenway Mazda!

Jun 21, 2023 -

Greenway Mazda responded

Thanks a bunch for your kind review and continued support! The team at Greenway Mazda is delighted to hear that our commitment to stellar service shines through. Until next time, take care and drive safely!

June 20, 2023

Brought my wife's car in an oil change and tire rotation and was in and out in less than hour. Also received a complimentary car wash. More

by Clyde8554
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Greenway Mazda responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Greenway Mazda team. Drive safely, and we hope to see you back again down the road!

June 16, 2023

Everyone was extremely helpful. Chris and Tony gave me great advice which was easy to understand. More

by Pkalaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim Gillani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gauvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Agner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSE MARTINEZ
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Jun 17, 2023 -

Greenway Mazda responded

We are glad to hear that Chris and Tony made a great team. Thank you for working with us here at Greenway Mazda.

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