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Greenway Mazda

Houston, TX

Overview
Employees
Reviews
Vehicles
4.7
599 Reviews
Let's break down just how much we have to offer here at Greenway Mazda, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Mazda models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Mazda lease for your specific needs. Once you're an owner, Greenway Mazda is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Mazda parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Greenway Mazda is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 9951 Southwest Fwy Houston, Texas, and proudly serve drivers from The Woodlands, Humble, Spring and League City as well.
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9951 Southwest Fwy

Houston, TX

77074

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Showing 599 reviews

May 07, 2024

Good overall experience from greeting to service setup to payment. Amenities including coffee and water made the short wait more comfortable. More

by Lomonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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May 07, 2024 -

Greenway Mazda responded

We're glad to know you had a good overall experience at Greenway Mazda and appreciated our amenities. We aim to make every visit comfortable for our customers. Thanks for the positive feedback!

May 04, 2024

Worst experience I ever had at a dealership misdiagnosed the problem with my vehicle and kept it for 2 weeks and fixed nothing. More

by EJordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Eason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
1.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Greenway Mazda responded

I'm really sorry to read about your experience. Misdiagnosing a problem and keeping your vehicle for two weeks without fixing anything is not the standard of service we aim to provide. I'd appreciate the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

May 06, 2024 -

EJordan responded

We spoke on numerous occasions about refunding my diagnostic fee and you said it was out of your hands. I want a full refund.

May 02, 2024

Christopher was easy to work with and my car sounds so much better after my service visit. More

by bforrestmazella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
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May 03, 2024 -

Greenway Mazda responded

We're delighted that Christopher provided accommodating service! Thanks for working with us at Greenway Mazda. Safe travels!

May 01, 2024

check-in procedure, advisors and video review were all excellent! I can't remember my advisors name, but she was excellent! More

by run26coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Greenway Mazda responded

We're glad to know that you had an excellent experience with our team at Greenway Mazda! Thanks for the positive feedback about our check-in procedure and video review. We look forward to serving you again in the future!

April 27, 2024

Julius is a very nice Mazda representative. Great service, good mechanics and very service. Thank you for your help. More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
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Apr 29, 2024 -

Greenway Mazda responded

Jorge, we're glad to know Julius and our team at Greenway Mazda provided you with great service. Thank you for your kind words!

April 24, 2024

Jose and Juan were excellent to work with. They both took the time to understand what we were looking for and work had to get a deal done. More

by Raul.zepeda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Tabush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
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Apr 24, 2024 -

Greenway Mazda responded

Raul, it's great to know that Jose and Juan were able to assist you effectively at Greenway Mazda. We appreciate your positive feedback!

April 23, 2024

Great place I love the service I definitely will be returning for my next service visit More

by Juju2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius wells
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Apr 23, 2024 -

Juju2421 responded

Great service

Apr 24, 2024 -

Greenway Mazda responded

Thank you for reviewing Greenway Mazda! We hope to see you again down the road!

April 21, 2024

Buying a car through Nathaniel was a wonderful experience. He delivered every single thing he promised. More

by tomgrace44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Chilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Greenway Mazda responded

We're glad to know that Nathaniel delivered on his promises and made your car-buying experience a great one at Greenway Mazda. Thanks for the positive feedback!

April 16, 2024

This was my first time to ever actually buy a car from a dealership, and I have heard so many bad things about car shopping experiences. I will say Dillon and the finance team made it very easy and they wer More

by Mckinsey Daigle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Hill and Steve Mendez
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Apr 16, 2024 -

Greenway Mazda responded

We're so glad to know that your first dealership experience was a positive one with us at Greenway Mazda! It's great to learn our team could make the process easy and informative for you. Thanks for recommending us, we appreciate it! Safe travels in your new car.

April 05, 2024

Tony, with service, was very professional and helpful. He gave accurate estimates. Overall, great experience at Greenway Mazda. More

by JoshG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Greenway Mazda responded

Josh, we're glad to know Tony provided you with professional and helpful service at Greenway Mazda. Thanks for sharing your positive experience!

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