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Greenway Mazda

Houston, TX

4.7
641 Reviews
Let's break down just how much we have to offer here at Greenway Mazda, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Mazda models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Mazda lease for your specific needs. Once you're an owner, Greenway Mazda is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Mazda parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Greenway Mazda is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 9951 Southwest Fwy Houston, Texas, and proudly serve drivers from The Woodlands, Humble, Spring and League City as well.
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9951 Southwest Fwy

Houston, TX

77074

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Showing 641 reviews

October 11, 2024

Ultimate customer experience from a well-informed standpoint to transparency. Service advisor, Brittany was professional, knowledgeable, courteous, engaged, and sympathetic to my concerns. More

by Repeat_Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Brittany
Oct 11, 2024 -

Greenway Mazda responded

We're delighted to hear that Brittany provided you with an exceptional experience at Greenway Mazda. Our team is committed to transparency and professionalism, so it's great to know we met your expectations. Thank you for sharing!

October 07, 2024

Great service; prompt and efficient. Greatly recommended. Will go again and in the near future More

by rheuma77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Mazda responded

Thank you for this 5-star review of Greenway Mazda! Have a lovely day!

October 05, 2024

My service advisor Zachary was very helpful and advised without being pushy regarding services needed for my car.. More

by kerasbookshelf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Oct 07, 2024 -

Greenway Mazda responded

We're glad to hear that Zachary provided helpful and non-pushy advice during your visit at Greenway Mazda. Thank you for sharing your experience, and we look forward to assisting you in the future!

October 05, 2024

Dealership was helpful and patient, had some waiting, no major issues. Pretty good experience overall. More

by HTown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Chilo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Greenway Mazda responded

We're glad to hear you had a pretty good experience with us at Greenway Mazda! We appreciate your patience and look forward to serving you even better next time. Thanks for the feedback!

September 30, 2024

Everyone was friendly and helpful. And competent. Always good to deal with people who know what they are doing. More

by eblakes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen
Sep 30, 2024 -

Greenway Mazda responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Mazda provided friendly and competent service. We appreciate your support!

September 29, 2024

Once again absolutely no respect for a customer’s time. Long waits during the purchase and now our first service visit. Staff has no customer service skills or personality. Simply acting like robots going More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
Sep 30, 2024 -

Greenway Mazda responded

We apologize for the long waits and lack of customer service you experienced. This is not reflective of our standards, and we appreciate your feedback as it helps us improve. Please reach out to discuss this further so we can make things right. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

September 26, 2024

I had 40,000 maintenance done. A bit expensive, but want to keep my Mazda 6 for many years to come. More

by DanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Mazda responded

Dan, thank you for sharing your 5-star review of Greenway Mazda! Have a lovely day!

September 24, 2024

Excellent, efficient, responsible, knowledgeable, courteous, same day service. Waiting area needs improvement for users of laptops More

by mreyes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Sep 27, 2024 -

Greenway Mazda responded

Thanks for the feedback! We're glad to hear you had a positive experience with our service at Greenway Mazda. We'll take your suggestion about the waiting area into consideration. Safe travels!

September 22, 2024

Zachary proactively provided recall service and informed me of the estimated wait time/service completion. More

by DMMarshall
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Lansangan
Sep 23, 2024 -

Greenway Mazda responded

Thank you for sharing your experience! We're glad to hear Zachary kept you informed and provided proactive service at Greenway Mazda. We appreciate your feedback!

September 21, 2024

Nathan was very helpful and made the car buying process easy. He was straight forward with the details, very attentive, and made the whole process (which is usually something to be dreaded) much easier. Th More

by Anna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Chilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Mazda responded

Anna, we're delighted to hear that Nathan made your car-buying experience smooth and straightforward at Greenway Mazda. Thanks for sharing!

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