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Greenway Mazda
Houston, TX
597 Reviews
Let's break down just how much we have to offer here at Greenway Mazda, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Mazda models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Mazda lease for your specific needs.
Once you're an owner, Greenway Mazda is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Mazda parts on your car, keeping your model running smoothly and reliably for years to come.
For the entire car buying and ownership process, Greenway Mazda is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 9951 Southwest Fwy Houston, Texas, and proudly serve drivers from The Woodlands, Humble, Spring and League City as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 597 reviews
November 08, 2017
Extremely Rude Manager I came to the dealership to view, test drive and was fully intending to purchase a beautiful 2016 Ford EDGE SEL. I spoke with a great salesperson Mich I came to the dealership to view, test drive and was fully intending to purchase a beautiful 2016 Ford EDGE SEL. I spoke with a great salesperson Michelle and I stated I would think on the price and come back the next day. The so called manager actually told me that if the price I was thinking of was not within a few hundred dollars do not come back to waste their time. THE NERVE! I understand the point of wanting to sell a car but there is absolutely no reason you need to be rude, condescending, or a terrible person to customer. I would More
by RealBuyer
Employees Worked With
Rude Manager
October 06, 2017
Problem getting resolved, review pending Review pending getting current problem resolved by dealership. Will update afterwards with more current information. I am dealing with a sales manager Review pending getting current problem resolved by dealership. Will update afterwards with more current information. I am dealing with a sales manager Steven to resolve my issue. More
by Jay313
Employees Worked With
Curtis White
September 19, 2017
Awesome Best customer services from my sales lady LULU I will refer everyone here. I am driving away in my dream car. Best experience ever. Awesome Best customer services from my sales lady LULU I will refer everyone here. I am driving away in my dream car. Best experience ever. Awesome More
by Msjanet
Employees Worked With
Lulu Taleb
July 10, 2017
Good customer service Thomas Garrison was the first salesman to contact me after Ai filled out my True at info online. I was surprised at how quick I was contacted. Usually Thomas Garrison was the first salesman to contact me after Ai filled out my True at info online. I was surprised at how quick I was contacted. Usually I'm just annoyed by sales calls, but Thomas seemed less like a nice guy that could help me find the car I needed. Another 5 dealers contacted me by phone, text, and email so I guess you are signed up to the real guy service. The next day over 5 hours Thomas thoroughly explained the car and the financing and other and I left the dealership satisfied and am confident I'll be returning in the future. 5 hours did seem a little long though. More
by Fred1975
Employees Worked With
Thomas Garrison
June 29, 2017
Excellent Service Our experience at Greenway Mazda was excellent. They gave us a great deal on Mazda CX-9 signature and were very responsive. Ibrahim Abdellatif was our Our experience at Greenway Mazda was excellent. They gave us a great deal on Mazda CX-9 signature and were very responsive. Ibrahim Abdellatif was our sales consultant. He was very courteous and his dedication to his work was phenomenal. More
by Mazda
Employees Worked With
Ibrahim Abdellatif
June 03, 2017
Just bought another Mazda! I've been coming to Greenway Mazda for service ever since they took over from the prior ownership. When it was time to get a new car, I gave them a sh I've been coming to Greenway Mazda for service ever since they took over from the prior ownership. When it was time to get a new car, I gave them a shot, of course. Well, I had a very good buying experience and I love the car. I worked with Benny in sales but I've also come to know Angelica in service who has been very helpful. I've also met the GM, Steven Dean, a few times and he has always made me feel welcome and appreciated. More
by Steven T.
Employees Worked With
Angelica Mossman, Bennie Brown
May 08, 2017
Wish we had never stopped here We found a CX-5 we were interested in. The sales rep, Larry, told us he didn't know about cars and couldn't answer questions but he talked on and on ( We found a CX-5 we were interested in. The sales rep, Larry, told us he didn't know about cars and couldn't answer questions but he talked on and on (approximately 2 hours) until the finance agent had the paperwork ready. He told us what was included as he rapidly showed us where to sign. After getting home, we realized there was over $4500 in charges on an extended service plan and gap insurance that, yes, he'd told us was included but not that it was additional costs we were paying for things we didn't want, When I called back two days later to cancel those extras, he told me that he had submitted the paperwork late the evening we bought the car so he couldn't do anything about it. The insurance company had not received the paper work but said we could cancel those policies at any time and I should talk to the dealership manager. I tried multiple times to reach the manager but he was always in a meeting or at lunch. Finally the receptionist asked if she could help. I explained the situation and she told me, sure, she had a form I could come in and sign any time to have these two items removed which I did. It took almost three months and multiple follow-up calls before the refunds were made to the loan company. I actually like the car but wish we had never stopped at Greenway Mazda or would have been wise enough to walk away when things felt weird. More
by Cathy
Employees Worked With
Larry,
April 21, 2017
Professional, no hassles Came to greenway late in the buying process and I am glad I did Love the car (cx-5) and the buying process was just as good Thanks so much to Thomas Came to greenway late in the buying process and I am glad I did Love the car (cx-5) and the buying process was just as good Thanks so much to Thomas and Steve More
by Ron
Employees Worked With
Thomas Garrison
April 11, 2017
What a fraud dealership - absolutely flabbergasted Greenway Mazda invited me to the dealership with a free gift offer just to visit the dealership. It was clearly written that no purchase was necessary Greenway Mazda invited me to the dealership with a free gift offer just to visit the dealership. It was clearly written that no purchase was necessary. When I visited them, first they made me fill up all sorts of information including social security numbers of my wife and me - ostensible reason was they needed to report to IRS if I won a bigger prize (5000$). Then they negotiated with me to buy a vehicle or do an exchange with my vehicle. I told them very clearly that I was not there for buying or exchanging a vehicle. After a few days I got an alert from the credit bureau that they pulled up my credit report. Not only this, I got a letter from them today informing me that I had applied to them for vehicle financing and that they were sorry that they could not provide credit to me. I am absolutely flabbergasted with their act of deception. I strongly protest against this and I am inclined to report this to all social media sites and BB. Please note: All of the questions below don't apply to my case. More
by SG
Employees Worked With
Don't remember the employee
March 28, 2017
Zoom zoom I would recommend people looking for a vehicle to go to Green Way Mazda. My experience was A+. They treated me like family. There was no pressure from I would recommend people looking for a vehicle to go to Green Way Mazda. My experience was A+. They treated me like family. There was no pressure from anyone. I even took a little tour through the service department and found them to be just as helpful. More
by Zoom zoom
Employees Worked With
Kevin Brunetti
