Greenway Mazda

Great customer service I was helped and greeted immediately and was able to get the exact vehicle that I wanted I went to a couple of other dealerships before and not one pe I was helped and greeted immediately and was able to get the exact vehicle that I wanted I went to a couple of other dealerships before and not one person greeted me everyone was ver rude so this dealership was one of a kind I appreciate the help that was given. More

Problem getting resolved, review pending Review pending getting current problem resolved by dealership. Will update afterwards with more current information. I am dealing with a sales manager Review pending getting current problem resolved by dealership. Will update afterwards with more current information. I am dealing with a sales manager Steven to resolve my issue. More

Awesome Best customer services from my sales lady LULU I will refer everyone here. I am driving away in my dream car. Best experience ever. Awesome Best customer services from my sales lady LULU I will refer everyone here. I am driving away in my dream car. Best experience ever. Awesome More

Good customer service Thomas Garrison was the first salesman to contact me after Ai filled out my True at info online. I was surprised at how quick I was contacted. Usually Thomas Garrison was the first salesman to contact me after Ai filled out my True at info online. I was surprised at how quick I was contacted. Usually I'm just annoyed by sales calls, but Thomas seemed less like a nice guy that could help me find the car I needed. Another 5 dealers contacted me by phone, text, and email so I guess you are signed up to the real guy service. The next day over 5 hours Thomas thoroughly explained the car and the financing and other and I left the dealership satisfied and am confident I'll be returning in the future. 5 hours did seem a little long though. More

Excellent Service Our experience at Greenway Mazda was excellent. They gave us a great deal on Mazda CX-9 signature and were very responsive. Ibrahim Abdellatif was our Our experience at Greenway Mazda was excellent. They gave us a great deal on Mazda CX-9 signature and were very responsive. Ibrahim Abdellatif was our sales consultant. He was very courteous and his dedication to his work was phenomenal. More

Wish we had never stopped here We found a CX-5 we were interested in. The sales rep, Larry, told us he didn't know about cars and couldn't answer questions but he talked on and on ( We found a CX-5 we were interested in. The sales rep, Larry, told us he didn't know about cars and couldn't answer questions but he talked on and on (approximately 2 hours) until the finance agent had the paperwork ready. He told us what was included as he rapidly showed us where to sign. After getting home, we realized there was over $4500 in charges on an extended service plan and gap insurance that, yes, he'd told us was included but not that it was additional costs we were paying for things we didn't want, When I called back two days later to cancel those extras, he told me that he had submitted the paperwork late the evening we bought the car so he couldn't do anything about it. The insurance company had not received the paper work but said we could cancel those policies at any time and I should talk to the dealership manager. I tried multiple times to reach the manager but he was always in a meeting or at lunch. Finally the receptionist asked if she could help. I explained the situation and she told me, sure, she had a form I could come in and sign any time to have these two items removed which I did. It took almost three months and multiple follow-up calls before the refunds were made to the loan company. I actually like the car but wish we had never stopped at Greenway Mazda or would have been wise enough to walk away when things felt weird. More