Greenway Mazda

Friendly and Knowledgeable Staff I'm very happy with the experience I had - and my car! I went into Greenway Mazda with the hopes of test driving a CX-5 to make sure it could fit into I'm very happy with the experience I had - and my car! I went into Greenway Mazda with the hopes of test driving a CX-5 to make sure it could fit into my (very narrow) driveway. I expected the usual "push" from the sales staff to talk about exactly what I was looking for and what I'd be willing to spend, and I was open to the idea of making a purchase that day. I found my salesperson, Karim, to be both friendly and patient with me. I was a bit annoyed that he asked to run a credit inquiry before we took a test drive, but I understood they wanted to know how serious of a buyer I might be. Both he and his sales director seemed pretty intent on talking through financials before we went for a drive. I was fine with this, but I had to be very clear about the fact that it would all be moot if the vehicle did not comfortably fit in my driveway. I went back-and-forth with the sales manager a couple times, and he was able to come up with a deal that included a pretty hefty trade-in allowance for my 2012 Civic. We agreed on a purchase price (non-binding) that I was happy with, and Karim headed with me to my house to test the car. It fit! Once we returned to the dealership, he worked quickly to get me through the rest of the process. Overall, I found him to be patient, knowledgeable, and able to establish a good rapport with me. I should note, however, that much of my positivity stems from the fact that the vehicle actually fit. I would have been quite upset if we had to do all the negotiating and it turned out to be a waste of time. A credit check before test driving with the sales person really isn't necessary. I'm sure Karim would have held off on that if I was firm about testing the vehicle first, but I was fine with talking financials anyway. In the end, I am incredibly happy with my choice; it's a great fit for my lifestyle - and my driveway! PROS: Friendly & knowledgeable staff, positive environment, fair trade-in allowance, superior product CONS: Credit check & Financial agreement before test drive, too pushy in the back office on the extended warranty (I stood my ground, but I had to say "no" about 4 times) More

Stress-free buyer's experience Drove in from Austin because Greenway Mazda offered the best price. I was very pleased with Craig's respectfulness and attentiveness. The buying exper Drove in from Austin because Greenway Mazda offered the best price. I was very pleased with Craig's respectfulness and attentiveness. The buying experience could not have been easier. I am recommending Craig and Greenway Mazda to my friends and family. More

Muy bueno Excelente atención muy buen servicio rápido,los carros bien equipados y con muy buena calidad, se los recomiendo ,visítenlo se los aseguro muy bien 👍 Excelente atención muy buen servicio rápido,los carros bien equipados y con muy buena calidad, se los recomiendo ,visítenlo se los aseguro muy bien 👍 todo al 💯 More

Leasing Experience Lulu Taleb was very professional and attentive during my search for a new Mazda vehicle. I have had several Mazda vehicles over the last two decades a Lulu Taleb was very professional and attentive during my search for a new Mazda vehicle. I have had several Mazda vehicles over the last two decades and my leasing experience with Lulu was by far, the most satisfying. However, I would like to constructively comment on the service manager, Steve Hwang... there seemed to be several disconnects with Steve relating to the incentives associated with returning my previous Mazda CX-5, which resulted in confusion and insufficient credits toward the leasing of my new vehicle. Also, I had issues with the wait time transition prior to meeting with the finance manager . Unfortunately, the wait time was attributed to computer issues; which resulted in the finance manager postponing the lease signing for two days. Upon my return to Greenway Mazda, I had to wait several minutes again before meeting with a second finance manager. During the review and signing, there were several discrepancies on the lease contract, not covered by the sales manager; but the finance manager was able to ammend the lease contract accordingly. Conclusively, all managers were very apologetic and mase the necessary corrections, which ultimately regained my faith... thus, resulting in overall positive experience and earning high marks. More

Easy and Friendly The employees at Greenway mazda were very helpful in helping me getting the car. They went over the car and told me the differences between the other The employees at Greenway mazda were very helpful in helping me getting the car. They went over the car and told me the differences between the other cars and what makes them the best compaired to Toyota or honda. More

Amazing! Truly took care of me! I have a perfect little vw golf! Ibrahim treated me like family by coming up with such a great price! Truly took care of me! I have a perfect little vw golf! Ibrahim treated me like family by coming up with such a great price! More

Purchasing experience I have seen this dealership has Changed management 3 Times And I have bought 3 Different Mazda’s from all there different managements from This lo I have seen this dealership has Changed management 3 Times And I have bought 3 Different Mazda’s from all there different managements from This location. I traded in my old mazda 3 and bought the Mazda CX-5. They gave me a better value of for trade than other dealerships. Our sales person Craig was excellent.... He knows his job well and will find you what you are looking for in your budget. I will always buy and recommend to buy cars from Him.... just be careful of the finance department... they promised us a lower interest rate finance and when we sat down to sign the papers they said we got approved for higher interest rate (despite have excellent credit score)... when I said we will not go through the deal they immediately changed their interest rate to a lower one the agreed on and said another bank was ready to finance that rate.....this is very fishy and unprofessional...... more or less the overall experience was great.. More

Great Experience The sales team is great Ibrahim explained everything to me and wasn't pushy. He worked out a great deal for us. The finance team also took great care The sales team is great Ibrahim explained everything to me and wasn't pushy. He worked out a great deal for us. The finance team also took great care of us. More

Very Good Experience in Buying My CX-5 It was a very good experience in buying my car from Greenway Mazda. The sales person, Rashad Brown, was easy going and knowledgeable on the vehicle. I It was a very good experience in buying my car from Greenway Mazda. The sales person, Rashad Brown, was easy going and knowledgeable on the vehicle. I am a high-tech professor and know cars quite well and used to work on my own British, Italian, and Japanese Sports cars. I can spot sales person "technical" bulls*t a light year sway. I have no problem walking away from a dealership when being xx and pressured. Rashad was quite professional, helpful and refreshingly relax without the common high pressure sales tactics. The sales manager Kevin was also easy to work with and straightforward. . I did not waste much time in the whole buying process that was quite pleasant. During the vehicle delivery, Rashad was quite conscientious and patient in setting up the infotainment system and taught us to do so at the same time. He paired up the blue tooth connections with our phone despite some idiosyncracies with one of the phone. I would highly recommend Rashad Brown as a sales person. Another thing I appreciated was that this dealership has a well-stocked inventory of cars to choose from, that I can find exactly what I needed in terms of options, color, etc. It seems to have a beefier inventory than other Mazda dealerships I had visited. More