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Greenway Mazda
Houston, TX
581 Reviews
Let's break down just how much we have to offer here at Greenway Mazda, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Mazda models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Mazda lease for your specific needs.
Once you're an owner, Greenway Mazda is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Mazda parts on your car, keeping your model running smoothly and reliably for years to come.
For the entire car buying and ownership process, Greenway Mazda is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 9951 Southwest Fwy Houston, Texas, and proudly serve drivers from The Woodlands, Humble, Spring and League City as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 581 reviews
July 14, 2020
We leased a car from Greenway Mazda on 4-30-20. They did not submit our paperwork to the finance company until 7-12. I called at least 5 times saying we had not received an invoice for our next payment and not submit our paperwork to the finance company until 7-12. I called at least 5 times saying we had not received an invoice for our next payment and they kept saying everything was fine but.would not say what had happened. I called Mazda Corp today and that is when I found out that they had just received our paperwork and we were 2 months late on our payments. During this time they told us they had made a payment for us since they had paperwork issues. When I spoke to Mazda Corp today they said Greenway had not made a payment. When I called to tell the salesman Curtis White how disappointed I was that they had lied and we were 2 months late his response was “ok”. No I’m sorry just “ok”. Another dealer using old school tactics. Say and do anything to make the sale. Did I mention that we had to go back to the dealership 3 times to sign the paperwork and it was still wrong? They had to come to our house the fourth time. This place is horrible. More
by Beeburgess
Employees Worked With
Curtis White, Jay Traylor, Edwin Gonzalez
November 27, 2019
Poor management. I have spent thousands at Greenway Mazda... my 2018 Mazda 6 was repaired from a collision. I needed diagnostics run and systems reset. They refused because it was "branded".... Patheti Mazda... my 2018 Mazda 6 was repaired from a collision. I needed diagnostics run and systems reset. They refused because it was "branded".... Pathetic excuse for incompetence. The service adviser was incompetent, did not know enough about Mazda 6 functions to discuss it with me. Poor, poor, poor.... Stay Away!!!! More
by 9dorff
Employees Worked With
Robert Wong, Edwin Gonzalez
August 19, 2019
Refused to give me a car wash Unlimited car washes was offered as part of the sale of my car in 2017. I went to get my tire replaced under warranty today and they refused to give m Unlimited car washes was offered as part of the sale of my car in 2017. I went to get my tire replaced under warranty today and they refused to give me my free car wash. Said they wouldn't do it. More
by Sarah Cam
Employees Worked With
Domt remember guys name
January 17, 2019
Amazing Team work My husband and I did a lot of research and we found Greenway Mazda to be the best place to purchase our new CX5. Ibrahim Abdellatif our Sales Consult My husband and I did a lot of research and we found Greenway Mazda to be the best place to purchase our new CX5. Ibrahim Abdellatif our Sales Consultant gave us excellent overall Customer Service. He explained the entire process and answered all of our questions. Steve Hwang (Sales Manager) and Anthony Welker (Finance Manager) also made our buying experience a pleasant one! We will definitely be back when we need to purchase our next vehicle and refer our family and friends to them! The owner of this dealership has a great team by his side! More
by AnaElisa
Employees Worked With
Steve Hwang and Anthony Welker, Ibrahim Abdellatif
January 17, 2019
A+++ Customer Service My wife and I had an incredible experience at Greenway Mazda, Ibrahim Abdellatif our Sales Consultant gave us A+++ Customer Service. He explained the My wife and I had an incredible experience at Greenway Mazda, Ibrahim Abdellatif our Sales Consultant gave us A+++ Customer Service. He explained the entire process and answered all of our questions. Steve Hwang (Sales Manager) and Anthony Welker (Finance Manager) also made our buying experience a pleasant one! We will definitely refer our family and friends. The owner of this dealership has a great team by his side! More
by Lovelyana1
Employees Worked With
Steve Hwang and Anthony Welker, Ibrahim Abdellatif
December 29, 2018
After I paid, only gave me one key. Would not compensate me. Easy to work with Ceaser as we agreed on a purchase. However, after we paid for the car, he only gave us one key. When I asked the dealership to giv Easy to work with Ceaser as we agreed on a purchase. However, after we paid for the car, he only gave us one key. When I asked the dealership to give me a discount to pay for a replacement key they refused. Then they tried to cancel the deal even though all of the paperwork was done. Very stressful dealing with Greenway Mazda. More
by Scott
Employees Worked With
Ceasar and Mitchell Sowa
July 02, 2018
Very good service. Very easy to get purchase done. Overall the dealership is nice and the employees that I worked with were very courteous and professional. Overall the dealership is nice and the employees that I worked with were very courteous and professional. More
by mprothro
Employees Worked With
Craig Whitlock
June 28, 2018
Great Experience From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. He immediately grabbed the keys to test drive the exact car I wanted. He went over a lot of the features and was able to answer my questions without hesitation. I took the car for a test drive and was ready to move forward in buying it. I told Curtis I was on a time crunch and needed to leave by a certain time. He made sure the paperwork and finance were complete in a timely manner. When we parted ways, it was before the time I had told him. I saw him the following Monday with the second key to my trade in. He got in my CX-5 with me and answered all my questions that came up between Saturday and then. He has since followed up with a phone call to make sure I am still satisfied with my purchase. I wanted to reach out because Curtis definitely deserves the positive recognition! He was professional, understanding, timely, followed through and followed up on all aspects to make this one of the best car buying experiences I've had. More
by Mama Mobile
Employees Worked With
Anthony Welker, Curtis White
April 30, 2018
Excellent Service My experience was excellent. Bennie was a wonderful salesman who helped me get a good rate on my car. Overall the staff was friendly and helpful. My experience was excellent. Bennie was a wonderful salesman who helped me get a good rate on my car. Overall the staff was friendly and helpful. More
by Kei
Employees Worked With
Bennie Brown
April 28, 2018
It was a great experience! This is the second time I've leased a car here! Curtis white and Steve Huang took great care of me! Service has always been great! This is the second time I've leased a car here! Curtis white and Steve Huang took great care of me! Service has always been great! More
by Julie
Employees Worked With
Curtis White
