Greenway Mazda

Just bought our 4th vehicle from Greenway Mazda, we wouldn't go anywhere else. Consistently good service in the 10+ years we've been doing business with them. This time was no different, we left with a wouldn't go anywhere else. Consistently good service in the 10+ years we've been doing business with them. This time was no different, we left with a wonderful new car and satisfied with the whole experience. More

I would love say that my entire experience has been positive but it unfortunately has not been. The only positive experience I have had is my awesome sales guy Aazan who tried really hard to make sure positive but it unfortunately has not been. The only positive experience I have had is my awesome sales guy Aazan who tried really hard to make sure I was getting what I deserved, but unfortunately it was the back staff who wrong me. I purchased originally a certified pre owned 2023 cx 30 carbon edition with a little over 3k miles on it on 5/30/2024. When I test drove the AC didn’t work but I liked the car so much they were willing to fix it. After checking it I was told it was ready the next day I started to drive home and I was maybe 15 minutes into my drive air full blast and I was sweating in the car so I called and was told to bring it back. I hung around the dealership in service for maybe 2 hours before being told that there was a valve that needed replaced the and it was ordered and would be here and ready the following day Saturday. Saturday rolls around and I called in the morning and gave them info and I was told it wouldn’t be ready until Monday. Eventually it was a miscommunication that the other service person got me confused with someone else and it was good to go. The Sunday after picking it up I got an error of “in network error” I researched and found it to be a fuse issue that is fairly common even though service said it just needed an update. Then I had an issue with the front and back sensor, the automatic lights and windshield sensors. The car was literally acting possessed. Windshield wipers going like crazy and headlights wouldn’t turn on so I had to drive home at night in the dark without lights and fortunately I didn’t get stopped or a ticket for it. I went to the dealership 6/13 and demanded either a new car for the same price, same car used similar mileage same price, or cancel sale altogether and someone else gets my business. They put me in a 2024 version and I was told my entire previous car would be paid off and I was set to go. Come to find out later on that they only paid off the “trade amount” and the negative equity was financed into my next purchase and my $5,000 down payment no where to be seen. Moral of the story. These guys are scammers and are not afraid to do what they want. They took advantage of me and I am extremely disappointed in management and the finance manager. I have tried to email and text them and the most I got was “I will get back to you Monday when I am not busy” I would much rather take my business elsewhere where I will not be scammed out of a car. More

I bought my car here and wouldn't take it anywhere else for service. They are professional, efficient and keep me updated on progress. I trust them. for service. They are professional, efficient and keep me updated on progress. I trust them. More

LA ATENCIÓN DEL VENDEDOR FUE MUY AMABLE Y TRATÓ DE AYUDARME EN TODO MOMENTO Y ME EXPLICÓ TODO LO QUE YO NECESITABA. POR ESO LE DOY UN 10. AYUDARME EN TODO MOMENTO Y ME EXPLICÓ TODO LO QUE YO NECESITABA. POR ESO LE DOY UN 10. More

Greenway Mazda helped me understand my car service report and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously. and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously. More

Great service. No pressure. Spent the time to make me really happy with my car. And then went the extra mile when I realized I needed to buy some floor mats. No pressure. Spent the time to make me really happy with my car. And then went the extra mile when I realized I needed to buy some floor mats. More

The service was good and fast. The staff was friendly and answered my questions well The staff was friendly and answered my questions well More

No one press me to purchase a car, I told sales make me a good offer and I will purchase the car which I did. good offer and I will purchase the car which I did. More

Good overall experience from greeting to service setup to payment. Amenities including coffee and water made the short wait more comfortable. payment. Amenities including coffee and water made the short wait more comfortable. More

Worst experience I ever had at a dealership misdiagnosed the problem with my vehicle and kept it for 2 weeks and fixed nothing. the problem with my vehicle and kept it for 2 weeks and fixed nothing. More