Greenway Mazda

Buyer Beware: Greenway Mazda Endangers Lives We recently purchased a Jeep Wrangler from Greenway Mazda in Houston TX, and it’s safe to say this was the worst car-buying experience of our lives. The dealersh purchased a Jeep Wrangler from Greenway Mazda in Houston TX, and it’s safe to say this was the worst car-buying experience of our lives. The dealership proved to be untrustworthy, unprofessional, and downright dangerous. The first issue we encountered was deceptive advertising. The Jeep was advertised with specific tires, but upon our arrival after driving four hours we discovered they had swapped them for bald ones. When we questioned the dealership, they played dumb and blamed another dealership. While they eventually replaced the tires, the dishonesty was already evident. Next, we discovered critical safety issues. None of the seat belts in the vehicle worked. Not a single one. They were completely locked up, making the car undrivable and unsafe. The dealership promised to fix the issue, but it took three weeks to finally deliver the Jeep. During that time, we were given conflicting stories and excuses about the delays, leaving us frustrated and concerned. When we finally received the Jeep, the nightmare continued. After driving it, we heard a loud clunking noise coming from the passenger rear tire. Upon inspection, we found that three of the five lug nuts on the rear tire were missing, as well as two of the five lug nuts on the front passenger tire. To make matters worse, the missing lug nuts were tossed carelessly into the rear cup holder, and several lug studs were broken or stripped. Let me emphasize that this happened after Greenway Mazda had put on new tires. If we hadn’t caught this issue, our family could have been involved in a catastrophic accident. Greenway Mazda’s negligence could have had deadly consequences. If you value your life or the lives of your loved ones, stay far away from Greenway Mazda. Their negligence and dishonesty make them a serious threat to anyone on the road. Buying a car shouldn’t feel like playing Russian roulette, but that’s exactly what it’s like at this dealership. They don’t just sell cars they sell death traps. More

Easy to work with and no hassle. Got in and out with no issues. Very simple. Took less then an hour for everything Got in and out with no issues. Very simple. Took less then an hour for everything More

Purchasing at Greenway Mazda was easy and efficient. Nathaniel was great and getting exactly what I was looking for. I’ll definitely be returning when it’s time for the next one. Nathaniel was great and getting exactly what I was looking for. I’ll definitely be returning when it’s time for the next one. More

This was my first time buying a car and Nathaniel made it very easy! I got exactly what I wanted and it was a very smooth process. He was professional and easy to work with. very easy! I got exactly what I wanted and it was a very smooth process. He was professional and easy to work with. More

Am so satisfied with Abbey Usmani dealing must say he us an asset to Green Way Mazda an asset to Green Way Mazda More

Devin was very helpful and answered all my questions. Displayed great customer service, I'd definitely recommend him to anyone looking to buy a car. Displayed great customer service, I'd definitely recommend him to anyone looking to buy a car. More

Devin was super all very helpful. Went out of their way to make car shopping and buying a smooth experience. Great customer service. Even went through the trouble of letting me take a Went out of their way to make car shopping and buying a smooth experience. Great customer service. Even went through the trouble of letting me take a show room car out for a test drive. More

Devin made this such a smooth experience, exceptional service was provided in a timely manner. I didn’t even feel like I was at a dealership, hassle free. service was provided in a timely manner. I didn’t even feel like I was at a dealership, hassle free. More

Timely service knowledgeable service and loved the text updates . Clean waiting room and good coffee service updates . Clean waiting room and good coffee service More

Great customer service . They were very informative with their suggestions. Will recommend to family and friends They were very informative with their suggestions. Will recommend to family and friends More