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Greenway Kia of the Shoals

Sheffield, AL

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rated
465 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

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Showing 465 reviews

March 17, 2020

I have been with the dealer ship for a while and appreciate the punctuality an attention to detail. Also have fair prices in comparison to others. More

by NURSE_P_2000
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
Mar 18, 2020 -

Greenway Kia of the Shoals responded

We appreciate you taking the time to share a review! We're delighted to hear you always receive the timely, high-quality service you deserve and we're proud to have earned your business. Thank you for the 5 stars! - The Greenway Kia of The Shoals Team

March 17, 2020

Claim to be a straight forward no B.S. no commission salesmen but they play the same games as the old ways boxing people in without the box and sliding in 4000$ worth of warranty when they knew my mothe More

by keithmace
Recommend Dealer
No
Employees Worked With
Brad Amos, Greg Henson
March 13, 2020

Had to have my car there 2 times in one week due to parts having to be ordered. They kept me updated every step of the way. Answered all questions I had. More

by KAYLA_BHS_05
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
Mar 13, 2020 -

Greenway Kia of the Shoals responded

Kayla, thank you for leaving Greenway Kia of The Shoals a review. I am glad to hear that our service team kept you informed during your vehicle's repairs and got you back on the road. Safe travels!

March 13, 2020

Staff was friendly & helpful & provided services I agreed to while explaining what other services were needed. They were able to give me a ride to work the first visit but stated they couldn’t on the 2nd vis More

by Connie0927
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
Mar 13, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! It means a lot to know that our staff provided the friendly and professional service that we pride ourselves on here at Greenway Kia of The Shoals. We hope to see you again sometime!

March 13, 2020

I wouldn’t have wanted to deal with anyone else with buying my first car. Hudson Cleveland went far and beyond what is expected of a salesperson and it was so appreciated. I would definitely recommend t More

by TAYLEN09
Recommend Dealer
Yes
Employees Worked With
Hudson Cleveland , Jestin Coates, Brad Amos, Chris Moore
Mar 13, 2020 -

Greenway Kia of the Shoals responded

Thank you for the review! It means a lot to our team here at Greenway Kia of The Shoals to know that Hudson and our team lived up to our 5-star standard. We are honored that you chose to purchase your first vehicle here, and we hope to see you again sometime!

March 13, 2020

I had a really great experience here buying my first car! Chris was awesome and attentive the whole time I was there. He also was respectful of my needs/wants for a car and him and everyone else did everythi More

by Nataliedarlene
Recommend Dealer
Yes
Employees Worked With
Greg Henson, Chris Moore
Mar 13, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! We are happy to hear that you had a great experience working with our tea at Greenway Kia of The Shoals for your first car purchase. We will certainly let Chris know that you appreciate his help!

March 11, 2020

Friendly Employees and Fast Service My recent visit to the service department was great!! The staff were extremely helpful and friendly. They explained all the details of the services More

by Abby96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Prado
Mar 11, 2020 -

Greenway Kia of the Shoals responded

Hi Abby - Thank you for sharing this feedback about your recent service visit! We are so happy to hear that Travis and our team earned your business with their friendly service. We also appreciate the kind feedback about our facilities. Hope to see you next time at Greenway Kia of The Shoals!

March 10, 2020

Mrs. Holt was great ! Very helpful and polite ! Sales manager, finance manager, or what ever he is, is very rude. He'll tell you one thing and turn right around and contradict himself ! Not very professi More

by GFJAMES32
Recommend Dealer
Yes
Employees Worked With
Greg Henson, Jennifer Holt
Mar 20, 2020 -

Greenway Kia of the Shoals responded

While I'm very glad that you enjoyed working with Mrs. Holt, I'm sorry that you aren't completely satisfied with your experience. We are going to address these concerns internally. If there are any further details you would like to share, I'm available to take your call. Robert Thompson - General Manager - 256-978-1000 x222

March 07, 2020

I love coming here they make me feel apart of the family. They always get me in there and out as fast as possible couldn’t ask for a better team to work on my vehicle. I know when I go back on the roads aft More

by dmaSon5
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings, Travis Prado
Mar 09, 2020 -

Greenway Kia of the Shoals responded

Thank you for writing us a five-star review! We're so happy to have you as a part of the Greenway Kia of The Shoals family. Customer safety and satisfaction are our top priorities and we are glad that came through to you. We look forward to working with you at your next service visit!

March 05, 2020

kia service I didn't like that I had to stay 4 hours, but understand they did the best they could. Travis was very informative and helpful. More

by ROSE_AVON01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Prado
Mar 06, 2020 -

Greenway Kia of the Shoals responded

Thank you for the review! We are pleased to hear that Travis took good care of you, and we will certainly take your feedback concerning the wait time seriously and work to improve our service going forward. We hope to see you again sometime here at Greenway Kia of The Shoals!

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