Greenway Kia of the Shoals
Sheffield, AL
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Replacing defective and recall parts Jarvis did a great job handling our request to have repairs done under our warranty coverage. Extremely Professional experience with the Service pro Jarvis did a great job handling our request to have repairs done under our warranty coverage. Extremely Professional experience with the Service provided in a timely matter. The car was not only repaired on time but washed and cleaned up to our surprise. We have never experienced that type of service with any other dealership. Your services was greatly appreciated. Thank you so much. More
Always friendly, fast and competent I have never had issues with service at Shoals University Kia. Jarvis and Emily always keep me informed of the status of my car. Ja I have never had issues with service at Shoals University Kia. Jarvis and Emily always keep me informed of the status of my car. Ja More
Best & Easiest Service there is! Always friendly, efficient and helpful. Jarvis is awesome! I didn't have an appointment , but I love the fact that it didn't matter. I love my Sorento Always friendly, efficient and helpful. Jarvis is awesome! I didn't have an appointment , but I love the fact that it didn't matter. I love my Sorento and have purchased two of them and have recommended many of my friends and family to shop at University Kia. Thanks for keeping me updated on what was being done and taking such good care of your customers. More
Friendly, helpful, and explains everthing in detail Great experience! Jarvis was great to work with. He is always helpful and friendly. I appreciate him always giving me detailed information about my c Great experience! Jarvis was great to work with. He is always helpful and friendly. I appreciate him always giving me detailed information about my car. Emily is also very nice and helpful. More
Recall I have been a customer since 2014. Always friendly, courteous and very competent. Take care of all service needs and never pushy. I like Jarvis the I have been a customer since 2014. Always friendly, courteous and very competent. Take care of all service needs and never pushy. I like Jarvis the most, but they are all helpful and answer all questions without hesitation. More
Another perfect & smooth transaction! This is the 3rd car we've bought from Shoals Kia in less than 6 months & each time got better & better! I thought the 1st initial sale couldn't get an This is the 3rd car we've bought from Shoals Kia in less than 6 months & each time got better & better! I thought the 1st initial sale couldn't get any smoother, but it did! We went, picked out the car we wanted & signed the paperwork all within an 1 1/2 hrs. The staff was knowledgeable & answered any & all questions we had. James G. is phenomenal! He was so helpful & did everything he could to help get us as close to our price point, he made us feel very comfortable. Kasey B. was our sales rep & was outstanding once again, I won't go to anybody else. Thank you again Shoals Kia, another satisfied & happy customer under your belt! More
Great service They were able to get me in quicker than expected. I didn't have to leave my car overnight which was a blessing and they kept me updated with what was They were able to get me in quicker than expected. I didn't have to leave my car overnight which was a blessing and they kept me updated with what was being done. More
Great Day. You have the best man working. for. Kia Mr Paul. Sides he is so nice and helpful God Bless him thank you so much Paul for all you did You have the best man working. for. Kia Mr Paul. Sides he is so nice and helpful God Bless him thank you so much Paul for all you did More
oil change and new tires awesome! and they washed my car which was a plus! new tires - great price and oil change. They were friendly and great at communicating my needs. awesome! and they washed my car which was a plus! new tires - great price and oil change. They were friendly and great at communicating my needs. More
Smooth and quick Went by one day and picked the car I wanted. Talked to Kasey through phone and text conversation. Went in after work and drove home financing comple Went by one day and picked the car I wanted. Talked to Kasey through phone and text conversation. Went in after work and drove home financing complete, with a full tank of gas, an extended warranty and GAP insurance in about an hour. I would recommend Kasey to anyone that is looking for a seamless and quick car buying experience. More