Greenway Kia of the Shoals

Air Conditioner Took Kia in for service and air conditioner check. I thought the air problems should if been covered . Had to pay $199.00 . My service was good as Took Kia in for service and air conditioner check. I thought the air problems should if been covered . Had to pay $199.00 . My service was good as is in the past also. Just took longer than expected. I dropped off at 8 am didn’t pick up car until 4 Pm. More

Poor customer service upon pick up. The receptionist couldn’t tell me where my vehicle was located. I had to wander the lot until I found an associate (unknown name, I didn’t ask him his The receptionist couldn’t tell me where my vehicle was located. I had to wander the lot until I found an associate (unknown name, I didn’t ask him his name) who didn’t know where my vehicle was located and suggested I “hit the panic button to find it.” The initial contact in re services was fine and other communication via the actual service itself was average. More

Excellent service I scheduled an appointment and they took care of the vehicle timely. Everything was fixed and the car came back way cleaner than when I took it. No I scheduled an appointment and they took care of the vehicle timely. Everything was fixed and the car came back way cleaner than when I took it. Nothing but good things to say about the service there. More

Excellent They were so welcoming and was able to work out a great deal for us. I appreciate all the professionalism and friendliness they possessed!! Thank yo They were so welcoming and was able to work out a great deal for us. I appreciate all the professionalism and friendliness they possessed!! Thank you More

VEHICLE SERVICE I HAVE ALWAYS BEEN VERY PLEASED WITH MY VEHICLE SERVICE AT KIA. I AM TREATED VERY WELL. THEY KEEP ME WELL INFORMED WITH THEIR PROGRESS AND THE ITEMS I HAVE ALWAYS BEEN VERY PLEASED WITH MY VEHICLE SERVICE AT KIA. I AM TREATED VERY WELL. THEY KEEP ME WELL INFORMED WITH THEIR PROGRESS AND THE ITEMS THAT NEED ATTENTION.. More

Fast and friendly service! Fast and friendly service as always! Shout out to Jarvis for always keeping me informed and getting us a rental car when he found out engine was on ba Fast and friendly service as always! Shout out to Jarvis for always keeping me informed and getting us a rental car when he found out engine was on backorder. Always a pleasure!!!+ More

Clock spring Jarvis and everyone in the service center are great. Always pleasant and great to be around. Makes bringing my Sorento for service so much easier Jarvis and everyone in the service center are great. Always pleasant and great to be around. Makes bringing my Sorento for service so much easier More

Recall I had several recalls on my 2012 Kia Optima and also was leaking oil out of my turbo. Contacted them and they got me in within a few days and fixed ev I had several recalls on my 2012 Kia Optima and also was leaking oil out of my turbo. Contacted them and they got me in within a few days and fixed everything in a hour and a half. Everyone was sweet and perfessional! More

Expected Left screw out of undercarriage cover. Nbd I put one in when I got home. I checked but knew it would be forgotten about nbd Steve Martin Left screw out of undercarriage cover. Nbd I put one in when I got home. I checked but knew it would be forgotten about nbd Steve Martin More

Service Related For all the approximately 7 years I have had my Kia's serviced at this dealer I have never had any problem. This is from checking in thru departure. For all the approximately 7 years I have had my Kia's serviced at this dealer I have never had any problem. This is from checking in thru departure. More