Back

Greenway Kia of the Shoals

Sheffield, AL

not yet
rated
465 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

Directions

By Type

Showing 465 reviews

June 13, 2019

Great customer service, upfront pricing, and friendly staff. I really wasn't looking forward to the process of buying a new/used vehicle. But they made it pretty easy. Great customer service! Accurate upfront pr More

by TEENAGOODLOE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Holmes
Jun 14, 2019 -

Greenway Kia of the Shoals responded

Thank you for your review of Greenway Kia of The Shoals! I'm so pleased to read of your positive car buying experience and I appreciate your recommendation. Thank you for our business and hope we can work together again soon!

June 12, 2019

service Jarvis was super nice and facility was great...………………….,waiting room was clean and cool and well kept. my only complaint is having to write out 25 wor More

by JCOOK12564
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis in service department, Paul Sides
Jun 12, 2019 -

Greenway Kia of the Shoals responded

Thank you for your review of Greenway Kia of The Shoals! We appreciate your kind words about your experience at our dealership and I hope we see you again soon. Thank you for your business!

June 12, 2019

First time here that I was a little dissappointed. disappointed. I have dealt with this dealership a lot in the past and have sent them several family and friends who have dealt with them as well. This More

by CHAygood0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Daniel Bevis and finance guy. Another salesman that was great and showed how to install bluetooth.
Jun 21, 2019 -

Greenway Kia of the Shoals responded

I'm sorry to see this low rating as we strive to give the best customer service to everyone every day. I apologize for the way you were treated and I would like to see how I can rectify this situation. Would you please give me a call at your convenience? Thank you, Dustin Martin - General Sales Manager - 256-978-1000.

June 12, 2019

Recall Ive been in twice for a recall on my 2014 kia sorento. The team went out of their way to make sure I had no more issues. On top of having my car fixed More

by AMBERLy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis
Jun 13, 2019 -

Greenway Kia of the Shoals responded

Thank you for your review of Greenway Kia of The Shoals. It's great to read of your positive service appointment with our team and I'm glad our team was so helpful regarding your 2014 Kia Sorento recall needs. Thank you for your business and your support.

June 08, 2019

A great experience I had worked with Paul Sides via text prior to coming to the dealership and he was actively looking for the things I was interested in. He was so very More

by charitycole5406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sides
Jun 10, 2019 -

Greenway Kia of the Shoals responded

It's great o hear that Paul delivered a five-star car-buying experience! Thanks so much for your review. We hope that you're loving your new car.

June 08, 2019

Felt like family First service visit since moving from Oregon. Long time Kia owner. On my 3rd. Jarvis Cummings was super. If your a Kia owner don't go anywhere else. More

by tiggernewc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings
Jun 10, 2019 -

Greenway Kia of the Shoals responded

Welcome to the area! We are delighted that our Service Department left a great first impression. Thank you so much for recommending us and have a great week.

June 08, 2019

Paul is AWSOME paul was the best. he was so helpful in picking out a car and making sure u keep the price where I could afford it. I would recommend him to EVERYONE More

by jlmay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sides
Jun 10, 2019 -

Greenway Kia of the Shoals responded

Thank you for your review of Greenway Kia of The Shoals! I'm so glad you had a great car buying experience with our team, especially with Paul. I hope you are enjoying your new car and look forward to working with you again down the road.

June 08, 2019

Always great service! Fast and friendly service! Jarvis always answers any questions I may have. Travis is also a great asset to your service team, he was also very helpfu More

by APRILCARTER1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis, Travis
Jun 08, 2019 -

Greenway Kia of the Shoals responded

Thank you for your review of Greenway Kia of The Shoals! We work hard to get you back out onto the road during a service appointment and I'm glad you had a fast service appointment. We appreciate your business and I hope we can work together again soon.

June 07, 2019

Service at University of Kia Service was great! Explained everything to me. Let me take the time to talk to my son about what to do about my car and did not rush me. I appreciate More

by PULLEY.PEGGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis and Emily
Jun 07, 2019 -

Greenway Kia of the Shoals responded

It was our privilege to assist you, Peggy! We are so glad that you enjoyed your visit to Greenway Kia of The Shoals and that our Service Team took excellent care of your vehicle. Thank you for sharing your story, we look forward to assisting you at your next appointment.

June 07, 2019

Awesome! I always have a good experience and this latest time was no disappointment! Excellent work and excellent staff! Jarvis went above and beyond in maki More

by Pugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings
Jun 07, 2019 -

Greenway Kia of the Shoals responded

We are thrilled to hear that you receive consistently excellent service from the Greenway Kia of The Shoals team! Thank you so much for taking the time to post about your experience, we truly appreciate it.

...
27
...