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Greenway Kia of the Shoals

Sheffield, AL

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rated
465 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

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Showing 465 reviews

October 18, 2019

Warranty It was a very good experience. Travis was very professional, knowledgeable and helpful answering all my questions. I wish that was true for the Comp More

by JUSTJANET29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Kalup from Dodge who was helping out that day.
Nov 12, 2019 -

Greenway Kia of the Shoals responded

Thank you for the feedback, Janet. I'm glad to hear that you had a great experience, but would like to better understand your comments around the appointment setting process. Would you mind giving me a call? Thank you, Andrew Gasque - Service Manager - 256-978-1000

October 16, 2019

Zack was AWESOME! It was a slow process. But with help from Zack we got what we were looking for and I highly recommend him to anyone. Without him we would've walked ou More

by lance97frederick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackary Maloney
Oct 16, 2019 -

Greenway Kia of the Shoals responded

It makes us so happy to hear that Zack helped you get into the vehicle you wanted, congratulations! We appreciate you stopping by to recommend him. We wish you safe and happy driving.

October 16, 2019

Best in the Shoals We had done our research and decided on the Kia Telluride. Let me tell you, these folks worked their behinds off for us. Because of the demand for the More

by VKINDRED14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Keeton , Jestin Coates
Oct 16, 2019 -

Greenway Kia of the Shoals responded

Customer satisfaction is our goal and we are thrilled this came through during your experience! We especially love to hear that Pete went above and beyond to get you your Kia Telluride. Thank you so much for sharing your feedback and commending our team. We hope that you are loving your new vehicle!

October 15, 2019

Need a part ordered and replaced Everything was great except I had to call to c if the part had arrived...was not called and it was in...but all was ok after that. More

by eastbaileyjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Daniel
Oct 15, 2019 -

Greenway Kia of the Shoals responded

Thank you for your feedback regarding your recent service visit. We apologize that we didn't call you about the part and are glad to hear that overall you are satisfied. For all your future auto service needs, the team at Greenway Kia of The Shoals will be here to help.

October 14, 2019

The best car buying experience I've ever had. I thought everyone was very friendly and helpful. They took care of me like I was family. I really love the Sport age. I will do business in the futur More

by capn_crunch77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Daniel, Joseph Austin
Oct 14, 2019 -

Greenway Kia of the Shoals responded

It means the world to us that you had your best car-buying experience at Greenway Kia of The Shoals! We are delighted that you're enjoying your Kia Sportage. Thanks so much! We can't wait to work with you in the future.

October 13, 2019

Wonderful The service department takes great care of me and my 2016 Kia. Every visit has been enjoyable and easy. The friendly staff provides quality service! More

by Happy Toaster Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saturday Service Team
Oct 14, 2019 -

Greenway Kia of the Shoals responded

It means so much to hear that you've received consistently excellent service from the Greenway Kia of The Shoals team! Thank you very much for trusting us with your business time and time again. We look forward to your next visit.

October 12, 2019

Great Place We went there to look at cars and ended up buying one.The staff was all very helpful and informative and a great bunch of people and very friendly.Wou More

by pocketchange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Butler, Robert Thompson, Rebecca Daniel, Cheryl Wallace, Zackary Maloney
Oct 14, 2019 -

Greenway Kia of the Shoals responded

Warren, we're honored to receive this wonderful review and your recommendation. Thank you for coming to Greenway Kia of The Shoals and for giving us the opportunity to earn your business. Thank you.

October 10, 2019

Great place People are very friendly. Want to make sure you are comfortable while you are waiting. They will not do any service you do not want to be done at that More

by CLASSYNANAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 10, 2019 -

Greenway Kia of the Shoals responded

What wonderful feedback! Thank you so much for choosing Greenway Kia of The Shoals for all your auto service needs. We look forward to assisting you next time.

October 06, 2019

Great Service Got my van serviced, tires rotated, and everything I needed done before going on vacation. Travis kept me up to date on what was going on and came to More

by WLBEVELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Oct 07, 2019 -

Greenway Kia of the Shoals responded

Thank you for the five-star review of our service team here at Greenway Kia of The Shoals. We appreciate the opportunity to service your van. I hope you had a great vacation!

October 06, 2019

Great service Had my car in twice within a month because a rat was eating the wires in the engine. Service people were great. Quickly got parts needed and fixed the More

by BLTNANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Jarvis
Oct 07, 2019 -

Greenway Kia of the Shoals responded

Those pesky little creatures! I'm glad we could get you back on the road quickly. Thanks for the great review of our team here at Greenway Kia of The Shoals!

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