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Greenway Kia of the Shoals

Sheffield, AL

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rated
465 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

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Showing 465 reviews

November 14, 2019

Great service They checked everything let us know what we needed and even washed the car. Great service at a reasonable price. Every one was friendly and courteous. More

by 101ROOSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Butler
Nov 15, 2019 -

Greenway Kia of the Shoals responded

We can't ask for a better review than this! Thanks so much for coming to Greenway Kia of The Shoals for your auto service needs. We look forward to your next visit with us.

November 13, 2019

Best dealership I’ve had experience with! These guys went out of their way to make sure we were pleased and everything just went very “fluid”. Very nice and friendly staff as well!! More

by bpbellmba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Kasey Butler, Rebecca Daniel, Joseph Austin
Nov 13, 2019 -

Greenway Kia of the Shoals responded

It's wonderful to hear that your car-buying experience went smoothly! Thank you for the compliments of our team. We wish you many safe and happy miles in your new vehicle.

November 10, 2019

Just okay! The experience was okay but nothing stood out that would have me talking about it to others. I had to go inside to find help after standing right out More

by jbdowdell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Grasham
Nov 13, 2019 -

Greenway Kia of the Shoals responded

I apologize that you felt a bit unsupported to start the shopping process. We try to avoid being seen as "pushy salespeople" and tend to allow our customers some space as they shop, until support is needed. Would you be willing to talk this over with me, in the event there is more we can learn from your visit? Thank you, Jeremiah McCarty - General Sales & Internet Manager - 256-978-1000 x260

November 09, 2019

Jarvis is the best! Always friendly and takes good care of me. All of the service guys are always helpful and friendly. I feel like i can trust them More

by wareagle32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings
Nov 11, 2019 -

Greenway Kia of the Shoals responded

It makes our day to hear that you can depend on the Greenway Kia of The Shoals team to take great care of you and your vehicle! Thank you so much for your continued support.

November 09, 2019

Green way kia Cheryl Wallace is the best you would want to see at Greenway she takes her time with you and just over all a sweet person. More

by Hall87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Wallace, Zackary Maloney
Nov 11, 2019 -

Greenway Kia of the Shoals responded

Thank you for your rave review of Cheryl! We really appreciate you stopping by to recommend her.

November 05, 2019

Engine burning oil I brought my car to dealership because the engine is burning oil. My car shouldn't be burning oil and every time it get low I will bring it back. More

by TASHAPHINIZEE01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummins , Jestin Coates
Nov 05, 2019 -

Greenway Kia of the Shoals responded

Thank you for your five stars! If you have any further questions about your service, please give us a call.

November 02, 2019

Great Service and Recommendations Travis was quick and efficient. He helped me to diagnose the issue and offered tips to prevent a future situation from happening. His service was cour More

by ANDREYLANIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Prado
Nov 04, 2019 -

Greenway Kia of the Shoals responded

Thank you for your great review and endorsement of Travis. We are delighted you are excited to work with Greenway Kia again in the future!

November 02, 2019

Service and time was good except complimentary car wash took way too long. Should have been asked before receiving a complimentary car wash since I had anothe More

by MBRAC54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis
Nov 04, 2019 -

Greenway Kia of the Shoals responded

We are grateful to have you as a customer and apologize for the delay in your car wash. Thank you for sharing this feedback! We look forward to serving you next time at Greenway Kia of The Shoals.

November 02, 2019

My Thinking I have been a Kia owner and user of the service department for several years. I have always been very satisfied with the service performed and the wai More

by EDDIEE1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seemed like interaction with all of the service counter employees.
Nov 04, 2019 -

Greenway Kia of the Shoals responded

We are grateful for your long-time business and are so glad that you've been satisfied with the service you've received over the years. Thank you for sharing your feedback about our appointment scheduling as well. All of us at Greenway Kia of The Shoals wish you safe and happy driving!

October 30, 2019

Good Price and Good Service Had a coupon for my first service that made it pretty cheap to get my services done. I drove over an hour to get to the dealership and it was still wo More

by derica_taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis
Oct 30, 2019 -

Greenway Kia of the Shoals responded

Hi Derica - Thank you so much for making the trip out to see us at Greenway Kia of The Shoals! We are very glad to hear that your service visit went well and that your car is looking beautiful. Have a wonderful day!

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