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Greenway Kia of the Shoals

Sheffield, AL

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465 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

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Showing 465 reviews

January 16, 2020

Great, love my car. Sales force was kind and helpful. I would recommend to everyone to do business with them. I am completely satisfied with my dealings More

by rayworsham
Recommend Dealer
Yes
Employees Worked With
Jeremiah McCarty (5 STAR) & Ashley ? (5STAR)
Jan 16, 2020 -

Greenway Kia of the Shoals responded

We are honored to receive your 5-star review! At Greenway Kia of The Shoals, we strive to ensure customers are satisfied with their purchase. Congratulations on your new vehicle. We are looking forward to doing business with you again!

January 12, 2020

Awesome dealership and quick service. The staff is super friendly and helpful. I never have an issue while I’m there! Amazing place to be at ! More

by KATARINA.CASTRO77
Recommend Dealer
Yes
Employees Worked With
Kasey Butler, Robert Thompson
Jan 13, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! It means a lot to hear that we provided the friendly and helpful service we pride ourselves on at Greenway Kia of The Shoals. We look forward to your next visit!

January 11, 2020

The service performed did not work. Before the service my car heater would put out heat sometimes. Sometimes it would just blow cold air. It would just circulate the cabin air. But, some More

by RONLWFCRAIG
Recommend Dealer
Yes
Employees Worked With
Did not get names. The parts dept. head and the repair dept. head.
Jan 13, 2020 -

Greenway Kia of the Shoals responded

I'm sorry to see this feedback and it's certainly not what I would expect from our services. I'd like to reach out so that I can make sure this is resolved, but I'm not able to find your contact information in our database. Would you consider reaching me directly at 1-888-414-7599? Thank you, Andrew Gasque - Service Director

January 11, 2020

Jarvis always takes great care of car. I really appreciate all he does and he definitely goes above and beyond! I’m always pleased bringing my car in. More

by ANDERSON508
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings
Jan 13, 2020 -

Greenway Kia of the Shoals responded

We are very glad that you can turn to Jarvis for all of your auto services needs. Thank you for being part of the Greenway Kia of The Shoals family! We look forward to working with you for years to come.

January 11, 2020

From the very beginning, the experience was very eye opening. No pressure tactics, very straight forward and rather than spending 8 hours or more like you'd expect, we were there for 3 hours but that wa More

by NewKiaFamily
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Brad, Caylen, Kasey Butler, Robert Thompson
Jan 13, 2020 -

Greenway Kia of the Shoals responded

"Best possible experience ever!" makes for a great review! Thank you so much for trusting Greenway Kia of The Shoals with this purchase. We are so happy to hear that it was a stress-free experience to get into your new vehicle. Congratulations and safe driving!

January 10, 2020

Superior service department! Helpful and accommodating staff. Explanations were easy to understand and always notify you before service is done for any other reason that you brought car Just brought new v More

by MMSHERROD59
Recommend Dealer
Yes
Employees Worked With
Jarvis, Travis
Jan 12, 2020 -

Greenway Kia of the Shoals responded

Thank you for your long-time patronage and your 5-star review of Greenway Kia of The Shoals! We appreciate your endorsement of Jarvis and Travis and we look forward to seeing you back again soon.

January 08, 2020

Responsive and Helpful Dealership Terrific dealership. The team was polite, responsiveness and very helpful. They even helped get the car from their location to Memphis. Great place to More

by ShoshanaAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah McCarty, Ashley Reeves, Mark
Jan 09, 2020 -

Greenway Kia of the Shoals responded

Thank you so much, Shoshana! Your compliments made our day. All of us at Greenway Kia of The Shoals appreciate your business and wish you safe driving in your new car.

January 05, 2020

Always great service! Service is always great, however I paid more for an oil change this trip than I have in 5 years. I usually have a coupon but they have become scarce s More

by APRILCARTER1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 13, 2020 -

Greenway Kia of the Shoals responded

April - I'm so sorry that you've been receiving unwanted calls from us. I will make sure that your contact information is removed. Thank you for your longtime business and your feedback! Andrew Gasque - Service Director - 1-888-414-7599

January 05, 2020

Great service experience Jarvis and the crew in service is always top notch. He always seems like he is there for the customer and the customers best interest. Thats why my wi More

by CHAygood0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarvis
Jan 06, 2020 -

Greenway Kia of the Shoals responded

A big thanks to you and your wife for your repeat business! We are happy to hear that you can depend on Jarvis and our Service Team to keep your car running smoothly and safely. We'll see you next time at Greenway Kia of The Shoals!

January 03, 2020

Great buying experience No pressure to buy, friendly and courteous staff, knowledgeable about product and services, environment clean and inviting, staff makes you feel like More

by MMSHERROD59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Moore, Greg Henson Cayley McAffee
Jan 03, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! We are happy that we were able to provide a friendly and courteous car buying experience here at Greenway Kia of The Shoals. We hope to see you again!

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